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Exam 2: Decisions Processes: Value Driven Business

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Question 71

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What does usability effectiveness MIS metrics measure?

A) The ease with which people perform transactions and find information
B) The number of customers an organization "touches" for the first time and persuades to purchase its products or services
C) The amount of time a system takes to perform a transaction
D) The number of hours a system is available for users

E) All of the above
F) A) and C)

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Question 72

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Analytics is the science of fact-based decision making.

A) True
B) False

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Question 73

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Benchmarks are baseline values the system seeks to attain.

___________ MIS metrics measure the performance of the IT system itself including throughput,speed,availability,etc.

What is the mathematical method of handling imprecise or subjective information?

What encompasses all organizational information and its primary purpose is to support the performance of managerial analysis or semistructured decisions.

Which of the below is considered part of the process in the systems thinking example of a TPS?

Which of the following is a type of efficiency MIS metric?

A swim lane layout arranges the steps of a business process into a circle with pictures showing the process flows.

Fuzzy logic is a mathematical method of handling imprecise or subjective information.

Bill Schultz works at a high power investment firm in Los Angeles.Bill is responsible for promoting the firm's vision and creating the company-wide goals and strategies.He also monitors the overall strategic performance of the company and its direction for future business strategies.At what level of the organizational pyramid would you categorize Bill?

What indicates the earning power of a project?

Which of the below would create transactional information?

Investment companies use genetic effectiveness metrics to help in trading decisions.

Which of the below represents the four main steps in the business process reengineering?

What arises in situations where established processes offer potential solutions?

Efficiency MIS metrics measure the impact MIS has on business processes and activities,including customer satisfaction and customer conversion rates.

What is a category of AI that attempts to emulate the way the human brain works?

Online transaction processing (OLTP) and online analytical processing (OLAP) are similar MIS strategies used to help with business decision making.What is the primary difference between OLTP and OLAP?

Which of the below is considered the output in the systems thinking example of a TPS?