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__________ is the process of increasing the number of tasks in a job to increase variety and motivation.


A) Job rotation
B) Job design
C) Job development
D) Job enlargement
E) Job enrichment

F) A) and C)
G) C) and D)

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Our perceptions of equity or fair treatment are significantly associated with job satisfaction,commitment,performance,and turnover.

A) True
B) False

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Fulfilled needs motivate people to perform specific behaviors to receive rewards that feedback and satisfy the original need.

A) True
B) False

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Explain a need-based perspective on motivation.Identify two of this type of theory,and list the needs that each includes.

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A need-based perspective on motivation i...

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In equity theory,employees are motivated to _____.


A) resolve feelings of injustice and see fairness in the rewards they expect for task performance
B) work harder when they have more freedom
C) correct themselves when they aren't working hard enough
D) blame others when they miss work or fail at tasks
E) work just hard enough to get what they want

F) A) and C)
G) A) and E)

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Job enrichment consists of building into a job such motivating factors as responsibility,achievement,recognition,stimulating work,and advancement.

A) True
B) False

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Content perspectives,also known as need-based perspectives,are theories that emphasize the needs that motivate people.Content theory asks,"What kind of needs motivate employees in the workplace?"

A) True
B) False

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Daniel teaches sixth grade at a local elementary school.He significantly increased his salary by earning a master's degree in education.This is an example of _____.


A) pay for performance
B) profit sharing
C) a bonus
D) pay for knowledge or skill based pay
E) gainsharing

F) B) and D)
G) A) and B)

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According to Herzberg's two-factor theory,a worker's salary and working conditions are possible sources of job satisfaction.

A) True
B) False

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According to Herzberg,which of the following is an example of a motivating factor?


A) the work itself
B) pay
C) working conditions
D) company policy
E) supervisors

F) C) and E)
G) A) and D)

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Those with a high need for achievement may be the least efficient managers because they resist making decisions that make others resent them.

A) True
B) False

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It has been two years since any employee has received a bonus at Tech Outlet,and the possibility of getting one no longer seems to motivate employees.In this case,management has inadvertently applied _____.


A) expectancy
B) negative reinforcement
C) intrinsic motivation
D) extinction
E) punishment

F) A) and D)
G) A) and C)

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According to Maslow,persons will attempt to satisfy their love needs after their physiological and safety needs are met.

A) True
B) False

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Your motivation,according to expectancy theory,involves the relationship between your effort,your personality,and the desirability of the outcomes (such as pay or recognition)of your performance.

A) True
B) False

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New research shows that the cubicle is not a motivational environment,stifling creativity and morale for many workers.

A) True
B) False

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The need for status,reputation,and recognition are part of _____.


A) self-actualization
B) love
C) esteem
D) safety
E) physiological

F) B) and D)
G) A) and B)

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Which of the following is not an advisable criterion for an effective incentive plan?


A) The rewards are believable and achievable.
B) Measureable rewards are linked to performance.
C) The rewards require rarely attainable performance.
D) The rewards satisfy individual needs.
E) The rewards are agreed on by the manager and employees.

F) B) and E)
G) A) and B)

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____________ is the theory that attempts to explain behavior change by suggesting that behavior with positive consequences tends to be repeated while behavior with negative consequences tends not to be repeated.


A) Acquired needs theory
B) Equity theory
C) Expectancy theory
D) Reinforcement theory
E) Two-factor theory

F) B) and D)
G) B) and E)

Correct Answer

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If you are happy with accomplishment of a task being its own reward,you may have a high need for power.

A) True
B) False

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Job simplification involves the division of an organization's work among its employees and the application of motivational theories to jobs to increase satisfaction and performance.

A) True
B) False

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