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What is process modeling?


A) Illustration of the movement of information between external entities and the processes and data stores within the system.
B) Software suites that automate systems analysis, design, and development.
C) A formal, approved document that manages and controls the entire project.
D) Graphic representation of the processes that capture, manipulate, store, and distribute information between a system and its environment.

E) A) and B)
F) A) and C)

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A joint application development session is where employees meet, sometimes for several days, to define or review the business requirements for the system.

A) True
B) False

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Sign-off is the users' actual signatures indicating they approve all of the business requirements.

A) True
B) False

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Which internal reports present information with little or no filtering or restrictions of the data?


A) Internal reports
B) Detailed internal reports
C) Summary internal reports
D) Exception reports

E) C) and D)
F) A) and C)

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Detailed user documentation is created that highlights how to use the system and how to troubleshoot issues or problems.

A) True
B) False

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Which software supports general business processes and does not require any specific software customization to meet the organization's needs?


A) SDLC
B) Software customization
C) Off-the-shelf application
D) Application software

E) A) and B)
F) B) and C)

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Which phase brings all the project pieces together into a special testing environment to eliminate errors and bugs and verify that the system meets all the business requirements defined in the analysis phase?


A) Testing phase
B) Analysis phase
C) Development phase
D) Planning phase

E) A) and B)
F) B) and D)

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What is a technique for generating ideas by encouraging participants to offer as many ideas as possible in a short period without any analysis until all the ideas have been exhausted?


A) Brainstorming
B) Change agent
C) Test conditions
D) Bugs

E) A) and C)
F) None of the above

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Which of the following represents the phases in the SDLC?


A) Plan, analysis, design, test, maintain, develop, implement
B) Analysis, plan, design, test, develop, maintain, implement
C) Plan, analysis, design, develop, test, implement, maintain
D) Analysis, plan, develop, design, test, implement, maintain

E) B) and C)
F) A) and B)

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Development Testing assesses whether the entire system meets the design requirements of the users.

A) True
B) False

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Which programming language looks similar to human languages?


A) First generation machine language
B) Second generation machine language
C) Third generation machine language
D) Fourth generation machine language

E) B) and D)
F) All of the above

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Alpha testing occurs when programmers test the system to ensure it is bug-free.

A) True
B) False

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Fourth-generation languages (4GL) are programming languages that look similar to human languages.For example, a typical 4GL command might state, "FIND ALL RECORDS WHERE NAME IS "SMITH"."

A) True
B) False

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Unit testing uses both the legacy system and new system until all users verify that the new system functions correctly.

A) True
B) False

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What are defects in the code of an information system?


A) Testing
B) Bugs
C) Insects
D) All of the above

E) A) and B)
F) A) and D)

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A data flow diagram (DFD) illustrates the movement of information between external entities and the processes and data stores within the system.

A) True
B) False

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Control objects for information and related technology (COBIT) is a set of best practices that helps an organization to maximize the benefits of an information system, while at the same time establishing appropriate controls to ensure minimum errors.

A) True
B) False

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Summary internal reports highlight situations occurring outside of the normal operating range for a condition or standard.

A) True
B) False

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Which phase of the SDLC gathers business requirements?


A) Plan
B) Analysis
C) Test
D) Design

E) All of the above
F) C) and D)

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Which of the following is a business-related consequence of failing software?


A) Decreased productivity
B) Damage to brand reputation
C) Increased liabilities
D) All of the above

E) A) and B)
F) A) and C)

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