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Plan, source, give, get, and return are the five basic supply chain management components.

A) True
B) False

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RFID uses electronic tags and labels to identify objects wirelessly over short distances.

A) True
B) False

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Which of the following is not one of the five basic components of supply chain management?


A) Plan
B) Source
C) Sale
D) Deliver

E) None of the above
F) All of the above

Correct Answer

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Which of the following represents the bullwhip effect?


A) Organizations know about employee events triggered downstream in the supply chain
B) Customers receive distorted product demand information regarding sales information
C) Distorted product-demand information ripples from one partner to the next throughout the supply chain
D) The ability to view all areas up and down the supply chain

E) None of the above
F) B) and D)

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The customer's customer is upstream in the supply chain.

A) True
B) False

Correct Answer

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What helps organizations reduce their investment in inventory while improving customer satisfaction through product availability?


A) Supply chain event management
B) Selling chain management
C) Collaborative engineering
D) Collaborative demand planning

E) A) and D)
F) A) and C)

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A back order is an unfilled customer order for a product that is out of stock.

A) True
B) False

Correct Answer

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Which of the following questions can procurement help a company answer?


A) What quantity of raw materials should we purchase to minimize spoilage?
B) How can we guarantee that our raw materials meet production needs?
C) At what price can we purchase materials to guarantee profitability?
D) All of these.

E) A) and B)
F) C) and D)

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Products are distributed to customers and their downstream customers at all levels.

A) True
B) False

Correct Answer

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What is inventory turnover?


A) An unfilled customer order for a product that is out of stock.
B) The time it takes to manufacture a product and deliver it to the retailer.
C) The agreed upon time between the purchase of a product and the delivery of the product.
D) The frequency of inventory replacement.

E) A) and B)
F) None of the above

Correct Answer

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Robotics focus on creating artificial intelligence devices that can move and react to sensory input.

A) True
B) False

Correct Answer

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Supply chain event management (SCEM) enables an organization to react more quickly to resolve supply chain issues.

A) True
B) False

Correct Answer

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RFID supports procurement.

A) True
B) False

Correct Answer

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Which of the following questions can procurement help a company answer?


A) What is the quickest way to deliver products to our customers?
B) What is the optimal way to place items in the warehouse for picking and packing?
C) What is the optimal path to an item in the warehouse?
D) How can we guarantee that our raw materials meet production needs?

E) A) and C)
F) All of the above

Correct Answer

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Which of the following is not one of the five basic components of supply chain management?


A) Plan
B) Source
C) Cost
D) Deliver

E) C) and D)
F) A) and B)

Correct Answer

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Procurement is the purchasing of goods and services to meet the needs of the supply chain.

A) True
B) False

Correct Answer

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In which of the five basic supply chain activities do you support customers and product returns?


A) Plan
B) Source
C) Deliver
D) Return

E) A) and B)
F) All of the above

Correct Answer

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Which of the following is not one of the five basic components of supply chain management?


A) Plan
B) Source
C) Analyze
D) Deliver

E) A) and D)
F) All of the above

Correct Answer

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In the basic supply chain, source refers to planning for transportation of goods to customers.

A) True
B) False

Correct Answer

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What is procurement?


A) The purchasing of goods and services to meet the needs of the supply chain.
B) Includes the processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain.
C) Includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing.
D) Occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain.

E) A) and B)
F) A) and C)

Correct Answer

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