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Which of the following is considered a good?


A) Milk and eggs
B) Managing a team
C) Selling groceries
D) All of these

E) A) and C)
F) A) and B)

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Cheryl Steffan is the operations manager for Nature's Bread Company, which specializes in providing natural products for health-conscious individuals.Cheryl is responsible for compiling, analyzing, and evaluating daily sales numbers to determine the company's profitability and forecast production for the next day.Which of the following is an example of a piece of data Cheryl would be using to successfully perform her job?


A) Craig Newmark is customer number 15467.
B) Compare the costs of supplies including energy over the last five years to determine the best-selling product by month.
C) Best-selling product by day.
D) Best-selling product changes when Tony the best baker is working.

E) All of the above
F) C) and D)

Correct Answer

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Cheryl Steffan is the operations manager for Nature's Bread Company, which specializes in providing natural products for health-conscious individuals.Cheryl is responsible for compiling, analyzing, and evaluating daily sales numbers to determine the company's profitability and forecast production for the next day.Which of the following is an example of the type of information Cheryl would be using to successfully perform her job?


A) Craig Newmark is customer number 15467.
B) Flour Power is supplier number 8745643.
C) Best-selling product by day.
D) Best-selling product changes when Tony the best baker is working.

E) All of the above
F) C) and D)

Correct Answer

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Business intelligence is information collected from multiple sources.Which of the following provides an example of a source that would be included in business intelligence?


A) Suppliers
B) Customers
C) Competitors
D) All of these

E) A) and D)
F) None of the above

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What is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making?


A) Supplier's intelligence
B) Social intelligence
C) Employee intelligence
D) Business intelligence

E) B) and D)
F) All of the above

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If you were thinking about an oven as a system, which of the following represents the process?


A) The uncooked food.
B) The cooked food.
C) A light indicating that the oven has reached the preheated temperature.
D) The oven running at 350 degrees for 20 minutes.

E) None of the above
F) All of the above

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Using only data and information to make decisions and solve problems is the key to finding success in business.These are also the only core drivers of the information age and the building blocks of business systems.

A) True
B) False

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Why do students need to study information technology?


A) Information technology is everywhere in business.
B) Information technology is frequently discussed in business.
C) Information technology is frequently used in organizations.
D) All of these.

E) B) and C)
F) All of the above

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What is a snapshot?


A) A world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention.
B) A view of data at a particular moment in time.
C) Device that connects directly to other devices.
D) Opportunities to change the way people purchase books.

E) B) and C)
F) A) and D)

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MIS is a tool that is most valuable when it leverages the talents of people who know how to use and manage it effectively.

A) True
B) False

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Teaching, waiting tables, and cutting hair belong in which category?


A) Goods
B) Services
C) Production
D) Productivity

E) B) and C)
F) None of the above

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Which department manages the process of converting or transforming resources into goods or services?


A) Sales
B) Operations management
C) Accounting
D) Finance

E) A) and D)
F) C) and D)

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A system is a collection of parts that link to achieve a common purpose.Systems thinking is a way of monitoring ________________.


A) The entire system
B) A division within the sales role
C) The executive team
D) The company's competitors

E) C) and D)
F) B) and D)

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A fact is the confirmation or validation of an event or object.In the past, people primarily learned facts from books.

A) True
B) False

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Machine to machine (M2M) refers to devices that connect directly to other devices.

A) True
B) False

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The business decisions made by the marketing department include transactional data, purchasing data, payroll data, and tax data.

A) True
B) False

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MIS can be an important enabler of business success and innovation.Which of the below statements is accurate when referring to MIS?


A) MIS equals business success and innovation.
B) MIS represents business success and innovation.
C) MIS is not a valuable tool that leverages talent.
D) MIS is a valuable tool that can leverage the talents of people who know how to use and manage it effectively.

E) A) and B)
F) A) and C)

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The Internet of Things (IoT) is a world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention.

A) True
B) False

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What is knowledge?


A) Raw facts that describe the characteristics of an event or object.
B) Data converted into a meaningful and useful context.
C) Information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making.
D) Skills, experience, and expertise, coupled with information and intelligence, that create a person's intellectual resources.

E) All of the above
F) A) and C)

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Successful companies today operate cross-functionally, integrating the operations of all departments.

A) True
B) False

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