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Goods are material items or products that customers will buy to satisfy a want or need.

A) True
B) False

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Waiting tables, teaching, and cutting hair are all examples of services that people pay for to fulfill their needs.

A) True
B) False

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Which of the following represents the types of data commonly found in the operations management department?


A) Monetary data
B) Payroll data
C) Production data
D) Employee data

E) B) and C)
F) C) and D)

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Knowledge workers are individuals valued for their ability to mitigate risk and implement critical human resource rules and regulations.

A) True
B) False

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The actual hamburger is included in which category of making a hamburger?


A) Input
B) Process
C) Output
D) All of these

E) B) and C)
F) A) and B)

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If you were thinking about a washing machine as a system, which of the following represents the outputs?


A) The dirty clothes, water, and detergent.
B) The clean clothes.
C) The wash and rinse cycle.
D) The light indicating that the washer is off balance and has stopped.

E) C) and D)
F) B) and C)

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Which of the following is not a technology company but used technology to revamp the business process of selling books?


A) Netflix
B) Dell
C) Zappos
D) Amazon

E) B) and D)
F) B) and C)

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What uses data about people's behaviors to understand intent and predict future actions?


A) Behavioral analytics
B) Predictive analytics
C) Knowledge workers
D) Snapshot

E) All of the above
F) C) and D)

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What type of report is created based on data that does not change?


A) Static report
B) Dynamic report
C) Variable report
D) Structured report

E) All of the above
F) A) and D)

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What type of report can include updating daily stock market prices or the calculation of available inventory?


A) Static report
B) Dynamic report
C) Variable report
D) Structured report

E) A) and B)
F) All of the above

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Explain systems thinking and how management information systems enable business communications.

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A system is a collection of parts that l...

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If you were thinking about a home theater system, which of the following represents the outputs?


A) The DVD player, DVD movie, speakers, TV, and electricity.
B) Playing the movie including the audio through the speakers and the video on the TV.
C) A message stating that the disk is dirty and cannot be played.
D) Spinning the disk to play, pause, rewind, or fast forward.

E) A) and B)
F) A) and D)

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Which of the following represents the relationship between functional areas in a business?


A) Independent
B) Autonomous
C) Interdependent
D) Self-sufficient

E) B) and C)
F) A) and B)

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What is predictive analytics?


A) A world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention.
B) The extraction of information from data used to predict future trends and identify behavioral patterns.
C) A series of devices that connect directly to other devices.
D) Opportunities to change the way people purchase books.

E) None of the above
F) All of the above

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Which of the following represents the core drives of the information age?


A) Data, information, business intelligence, knowledge.
B) Fact, data, intelligence, experience.
C) Fact, intelligence, business skills, knowledge.
D) Data, intelligence, business information, knowledge.

E) B) and D)
F) A) and C)

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Which of the following represents the types of data commonly found in the finance department?


A) Monetary data
B) Technology data
C) Production data
D) Employee data

E) None of the above
F) All of the above

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What is the process where a business takes raw materials and processes them or converts them into a finished product for its goods or services?


A) Goods
B) Services
C) Production
D) Productivity

E) B) and D)
F) B) and C)

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The age we live in has infinite quantities of facts that are widely available to anyone who can use a computer.What age is this statement referring to?


A) Data age
B) Information age
C) Business intelligence age
D) Internet of Things

E) A) and C)
F) None of the above

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The department within a company that performs the function of selling goods or services is called _______________.


A) Marketing
B) Sales
C) Finance
D) Operations management

E) B) and C)
F) C) and D)

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What is production?


A) Material items or products that customer's will buy to satisfy a want or need.
B) Tasks performed by people that customer's will buy to satisfy a want or need.
C) The process where a business takes raw materials and processes them or converts them into a finished product for its goods or services.
D) The rate at which goods and services are produced based upon total output given total inputs.

E) None of the above
F) A) and B)

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