Question 1

Which of the following is true of informal groups?

Accepted Answer

A)   Informal groups have appointed leaders.
B)   A temporary committee is an example of an informal group.
C)   Members of an informal group are assigned to it by the skills they possess.
D)   Informal groups can advance or undercut the plans of formal groups.
E)   Informal groups are primarily created to solve an organizational problem.F) C) and D)
G) None of the above

Question 2

Common commitment is the essence of a team, and what differentiates it from a group.

Accepted Answer

A) True 
 B)False

Question 3

Teamwork improves quality, speed, workplace cohesiveness, and productivity.

Accepted Answer

A) True 
 B)False

Question 4

Terri was part of a 18-person grounds beautification committee, and among its responsibilities were monthly parking lot cleanup and weekly patio sweeping. He was a part of the committee at his boss's request, but had never actually helped with anything. This is likely an example of _____.

Accepted Answer

A)   storming
B)   devil's advocacy
C)   adjourning
D)   procrastinating
E)   social loafingF) A) and D)
G) C) and D)

Question 5

People tend to exert less effort when working alone than in groups, a tendency known as social loafing.

Accepted Answer

A) True 
 B)False

Question 6

Rebecca asked Gavin, one of her team members, to purposefully think of and voice criticisms as the group discussed a popular idea to open a branch office in another state. This is an example of the use of _____.

Accepted Answer

A)   groupthink
B)   devil's advocacy
C)   the dialectic method
D)   storming
E)   dysfunctional conflictF) C) and D)
G) A) and D)

Question 7

A task role consists of behavior that fosters constructive relationships among team members.

Accepted Answer

A) True 
 B)False

Question 8

The dialectic method is used to elicit different opinions without inciting people's personal feelings.

Accepted Answer

A) True 
 B)False

Question 9

In the performing stage of group development, members _____.

Accepted Answer

A)   prepare for disbandment
B)   develop close relationships
C)   test the leader's policies
D)   concentrate on solving problems and completing tasks
E)   hold back to see what will happenF) A) and B)
G) A) and C)

Question 10

Which of the following is a source of intergroup conflict in the workplace?

Accepted Answer

A)   excessive communication
B)   inconsistent goals or reward systems
C)   too many resources
D)   lack of diversity
E)   strict job boundariesF) None of the above
G) B) and D)

Question 11

What are the differences between groups and teams?

Accepted Answer

Groups and teams are different-a group i...

Question 12

Genji sat through the meeting feeling convinced her team was misinterpreting recent marketing research, but she didn't say anything. The team leader, Peter, was her close friend, and she didn't want to disrupt the team since Peter perceived himself as very knowledgeable. Genji's team appears to be experiencing _____.

Accepted Answer

A)   norming
B)   storming
C)   social loafing
D)   groupthink
E)   devil's advocacyF) C) and D)
G) B) and D)

Question 13

Which of the following is an advantage of larger groups?

Accepted Answer

A)   higher morale
B)   more effective interaction
C)   greater boldness
D)   less social loafing
E)   ability to take advantage of division of labor and more resourcesF) A) and D)
G) A) and C)

Question 14

Conflict is a process in which one party perceives that its interests are being opposed or negatively affected by another.

Accepted Answer

A) True 
 B)False

Question 15

When members of a group are friendly and tight-knit, but unable to disagree enough to properly appraise alternatives, they are said to be experiencing _____.

Accepted Answer

A)   groupthink
B)   paradigm paralysis
C)   social loafing
D)   the dialectic method
E)   devil's advocacyF) All of the above
G) A) and B)

Question 16

Peer pressure, which leads group members to question the loyalty of other members who express dissent, is a symptom of _____.

Accepted Answer

A)   social loafing
B)   norming
C)   groupthink
D)   devil's advocacy
E)   stormingF) D) and E)
G) B) and E)

Question 17

Which of the following is the best way to manage virtual teams?

Accepted Answer

A)   When beginning with a virtual team, set the final deadline and reprimand any virtual team members who don't make the deadline.
B)   Focus on what is accomplished, not hours or locations.
C)   Because you don't have face-to-face contact, relay instructions via phone.
D)   Require each team member to keep his or her own personal record of the work that's been done as a team.
E)   Utilize employees on a global team around the clock.F) A) and B)
G) None of the above

Question 18

Norms are a cohesive group's blind unwillingness to consider alternatives.

Accepted Answer

A) True 
 B)False

Question 19

______ is designed to elicit different opinions without inciting people's personal feelings.

Accepted Answer

A)   Groupthink
B)   Storming
C)   Social loafing
D)   Programmed conflict
E)   Dysfunctional conflictF) None of the above
G) A) and B)

Question 20

The disadvantage of the ______ conflict-handling style is that it is very time-consuming.

Accepted Answer

A)   avoiding
B)   forcing
C)   compromising
D)   collaborating
E)   accommodatingF) B) and C)
G) A) and B)

Exam 13: Groups and Teams: Increasing Cooperation, Reducing Conflict

Peer pressure, which leads group members to question the loyalty of other members who express dissent, is a symptom of _____.

Correct Answer
verified

Terri was part of a 18-person grounds beautification committee, and among its responsibilities were monthly parking lot cleanup and weekly patio sweeping. He was a part of the committee at his boss's request, but had never actually helped with anything. This is likely an example of _____.

Correct Answer
verified

When members of a group are friendly and tight-knit, but unable to disagree enough to properly appraise alternatives, they are said to be experiencing _____.

Correct Answer
verified

Which of the following is a source of intergroup conflict in the workplace?

Correct Answer
verified

Which of the following is the best way to manage virtual teams?

Correct Answer
verified

A task role consists of behavior that fosters constructive relationships among team members.

Correct Answer
verified

People tend to exert less effort when working alone than in groups, a tendency known as social loafing.

Correct Answer
verified

Correct Answer
verified

In the performing stage of group development, members _____.

Correct Answer
verified

Teamwork improves quality, speed, workplace cohesiveness, and productivity.

Correct Answer
verified

Common commitment is the essence of a team, and what differentiates it from a group.

Correct Answer
verified

Which of the following is an advantage of larger groups?

Correct Answer
verified

What are the differences between groups and teams?

Correct Answer
verified
Groups and teams are different-a group i...
View Answer

______ is designed to elicit different opinions without inciting people's personal feelings.

Correct Answer
verified

Norms are a cohesive group's blind unwillingness to consider alternatives.

Correct Answer
verified

Conflict is a process in which one party perceives that its interests are being opposed or negatively affected by another.

Correct Answer
verified

The disadvantage of the ______ conflict-handling style is that it is very time-consuming.

Correct Answer
verified

Rebecca asked Gavin, one of her team members, to purposefully think of and voice criticisms as the group discussed a popular idea to open a branch office in another state. This is an example of the use of _____.

Correct Answer
verified

Which of the following is true of informal groups?

Correct Answer
verified

The dialectic method is used to elicit different opinions without inciting people's personal feelings.

Correct Answer
verified

Exam 13: Groups and Teams: Increasing Cooperation, Reducing Conflict

Peer pressure, which leads group members to question the loyalty of other members who express dissent, is a symptom of _____.

Correct AnswerverifiedShow Answer

Terri was part of a 18-person grounds beautification committee, and among its responsibilities were monthly parking lot cleanup and weekly patio sweeping. He was a part of the committee at his boss's request, but had never actually helped with anything. This is likely an example of _____.

Correct AnswerverifiedShow Answer

When members of a group are friendly and tight-knit, but unable to disagree enough to properly appraise alternatives, they are said to be experiencing _____.

Correct AnswerverifiedShow Answer

Which of the following is a source of intergroup conflict in the workplace?

Correct AnswerverifiedShow Answer

Which of the following is the best way to manage virtual teams?

Correct AnswerverifiedShow Answer

A task role consists of behavior that fosters constructive relationships among team members.

Correct AnswerverifiedShow Answer

People tend to exert less effort when working alone than in groups, a tendency known as social loafing.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

In the performing stage of group development, members _____.

Correct AnswerverifiedShow Answer

Teamwork improves quality, speed, workplace cohesiveness, and productivity.

Correct AnswerverifiedShow Answer

Common commitment is the essence of a team, and what differentiates it from a group.

Correct AnswerverifiedShow Answer

Which of the following is an advantage of larger groups?

Correct AnswerverifiedShow Answer

What are the differences between groups and teams?

Correct AnswerverifiedGroups and teams are different-a group i...View AnswerShow Answer

______ is designed to elicit different opinions without inciting people's personal feelings.

Correct AnswerverifiedShow Answer

Norms are a cohesive group's blind unwillingness to consider alternatives.

Correct AnswerverifiedShow Answer

Conflict is a process in which one party perceives that its interests are being opposed or negatively affected by another.

Correct AnswerverifiedShow Answer

The disadvantage of the ______ conflict-handling style is that it is very time-consuming.

Correct AnswerverifiedShow Answer

Rebecca asked Gavin, one of her team members, to purposefully think of and voice criticisms as the group discussed a popular idea to open a branch office in another state. This is an example of the use of _____.

Correct AnswerverifiedShow Answer

Which of the following is true of informal groups?

Correct AnswerverifiedShow Answer

The dialectic method is used to elicit different opinions without inciting people's personal feelings.

Correct AnswerverifiedShow Answer

Correct Answer
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Groups and teams are different-a group i...
View Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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