A) cost-leadership
B) differentiation
C) niche marketing
D) product diversification
Correct Answer
verified
Multiple Choice
A) learning effects
B) network effects
C) diseconomies of scale
D) productivity frontier
Correct Answer
verified
Multiple Choice
A) focus its research and development on product technologies to add uniqueness.
B) concentrate on leveraging its economies of scale through process technologies.
C) build an organization structure that relies on strict budget controls.
D) create a lower economic value as compared to its competitors.
Correct Answer
verified
Multiple Choice
A) managerial grid
B) growth matrix
C) experience curve
D) diminishing utility curve
Correct Answer
verified
Multiple Choice
A) competition switching from non-price attributes to pricing
B) innovation that allows competitors to emerge with more economical replacements
C) new entrants with small production scale
D) suppliers requesting a 2% price increase across the industry
Correct Answer
verified
Multiple Choice
A) the tension between innovation and keeping manufacturing costs down
B) the tension between maintaining both high-quality products and service
C) the tension between value creation and the pressure to keep cost in check
D) the tension between raising prices and keeping a loyal clientele
Correct Answer
verified
Multiple Choice
A) execute the same activities performed by the rivals in a similar manner.
B) reduce the value gap.
C) perform different activities than its rivals.
D) position itself below the productivity frontier.
Correct Answer
verified
Multiple Choice
A) Red Carpet Airline that offers complimentary drinks and meals, coast-to-coast coverage via connecting hubs, plush airport lounges, and high prices.
B) Plush Airline that offers international routes and global coverage, high customer service, high reliability, and high prices.
C) Just Right Airline offers high-quality beverages and meals, plush airport lounges, only a few connections via hubs domestically, poor customer service, and low prices.
D) Bottom Line Airline that offers no assigned seating, no in-flight amenities, no drinks or meals, no airport lounges, and low prices.
Correct Answer
verified
Multiple Choice
A) differentiator is able to create a significant difference between perceived value and current market prices.
B) differentiator is able to significantly reduce the value gap.
C) source of a competitor's differential appeal is tangible rather than intangible.
D) new product features added raise costs but not the perceived value in the minds of consumers.
Correct Answer
verified
Multiple Choice
A) reputation for innovation
B) reputation for quality
C) superior customer experience
D) observable product features
Correct Answer
verified
Multiple Choice
A) a reduction of price
B) the loyalty of its customers
C) an increase of price
D) the loyalty of its retail stores
Correct Answer
verified
Multiple Choice
A) economies of scale.
B) learning-curve effects.
C) availability of complements.
D) experience-curve effects.
Correct Answer
verified
Multiple Choice
A) Marriott increases in cost per hotel unit as number of customers increases.
B) Marriott decreases in cost per hotel unit as number of customers increases.
C) Marriott lowered its cost structure by focusing its production assets on one type of hotel, which increased its menu and thus its differentiated appeal.
D) Marriott lowered its cost structure by sharing its production assets over a several types of hotels, which increased its menu and thus its differentiated appeal.
Correct Answer
verified
Multiple Choice
A) loses its competitive advantage.
B) gains market share from other firms.
C) lowers the economic value created.
D) results in diseconomies of scale.
Correct Answer
verified
Multiple Choice
A) diseconomies of scale
B) economies of scope
C) time compression diseconomies
D) economies of flow
Correct Answer
verified
Multiple Choice
A) failure to win legal battles against its closest competitors
B) failure to conduct an accurate pretest in the market
C) failure to apply the strategy to enough stores at the same time
D) failure to combine a cost-leadership position with a differentiation position
Correct Answer
verified
Multiple Choice
A) superior customer service.
B) luxury goods.
C) economies of scale.
D) premium pricing.
Correct Answer
verified
Multiple Choice
A) cost of input factors
B) economies of scope
C) experience-curve effects
D) complements
Correct Answer
verified
Multiple Choice
A) caters to the segment of the market that is least cost-sensitive.
B) provides high-priced products for many different segments of the mass market.
C) delivers low-cost products and services to a specific, narrow part of the market.
D) focuses on reducing the economic value created to drive down costs.
Correct Answer
verified
Multiple Choice
A) a company that sells wristwatches at affordable prices.
B) a luxury apparel company that sells designer clothes.
C) an apparel company popular among price-conscious customers.
D) an online company that sells customized pet clothing.
Correct Answer
verified
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