Question 1

The source of referent power is _____________.

Accepted Answer

A)   subordinate identification with the leader
B)   leader identification with the subordinates
C)   derived from the fact that the manager can potentially act as a reference when the employee applies for another job
D)   derived from manager ability to provide effective incentives to employeesE) A) and D)
F) A) and C)

Question 2

All of the following are components of emotional intelligence (EI) except _____________.

Accepted Answer

A)   self-awareness
B)   self-regulation
C)   self-promotion
D)   empathyE) A) and D)
F) A) and B)

Question 3

Corporate codes of conduct provide norms and expectations for employees to not commit unethical acts.

Accepted Answer

A) True 
 B)False

Question 4

When faced with barriers to change,leaders can create a good climate for advancing the aims of the organization and making progress towards its goals by building ______________ and _____________.

Accepted Answer

A)   a learning organization; an ethical organization
B)   a following organization; an ethical organization
C)   a learning organization; an efficient organization
D)   an efficient organization; a learning organizationE) B) and D)
F) A) and B)

Question 5

Emotional intelligence (EI)is one of the components of a high intelligence quotient (IQ).

Accepted Answer

A) True 
 B)False

Question 6

Ethics is a question of personal scruples,a confidential matter between employees and their consciences and therefore for a leader it is acceptable to assume the company should not bear any responsibility for individual misdeeds.

Accepted Answer

A) True 
 B)False

Question 7

Leaders play an important role in sustaining organization culture,but they are powerless to change it.

Accepted Answer

A) True 
 B)False  False

Question 8

Competitive benchmarking is a method of seeking the best examples of practices or processes that have essentially the same function regardless of industry.

Accepted Answer

A) True 
 B)False

Question 9

Political barriers to change can be overcome by promoting collaboration throughout the organization,as seen in the case study on Natura Cosmeticos of Brazil in which CEO Carlucci implemented a comprehensive engagement process across the organization.

Accepted Answer

A) True 
 B)False

Question 10

If leaders do not believe in the ethical standards that they are trying to inspire,they will not be effective as good role models.

Accepted Answer

A) True 
 B)False

Question 11

Coercive power is _____________.

Accepted Answer

A)   the power exercised by use of fear of punishment for errors of omission or commission by employees
B)   the power of persuasion exercised by a charismatic leader to get compliance from reluctant subordinates
C)   the type that arises from manager access, control, and distribution of information that is not freely available to everyone in an organization
D)   the ability of the leader or manager to confer rewards for positive behaviors or outcomesE) A) and C)
F) All of the above

Question 12

Leaders must draw on a range of personal skills as well as organizational mechanisms to move their organizations forward in the face of barriers to change.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is an important characteristic of a leader?

Accepted Answer

A)   goal-oriented
B)   satisfied with the status quo
C)   reactive
D)   focused on past performanceE) A) and B)
F) None of the above

Question 14

Leaders are role models in their organizations.Explain how this can be used to build an ethical organization.Provide examples of successful leaders whose organizations are known to be ethically rigorous.

Accepted Answer

Leaders are role models in their organizations, and their behavior sets the tone for the entire company. When leaders demonstrate ethical behavior, it sends a clear message to employees that ethical conduct is valued and expected within the organization. This can be used to build an ethical organization by creating a culture of integrity, honesty, and accountability.

One way leaders can use their role as a model to build an ethical organization is by consistently making decisions that prioritize ethical considerations over short-term gains. This can include being transparent in their communication, holding themselves and others accountable for their actions, and promoting a culture of fairness and respect.

Successful leaders whose organizations are known to be ethically rigorous include:

1. Patagonia - Yvon Chouinard, the founder of outdoor clothing company Patagonia, has been a vocal advocate for environmental and social responsibility. Under his leadership, Patagonia has implemented sustainable business practices, such as using recycled materials and donating a percentage of their profits to environmental causes.

2. Microsoft - Satya Nadella, the CEO of Microsoft, has prioritized ethical leadership and corporate responsibility. He has emphasized the importance of diversity and inclusion within the company and has taken steps to ensure that Microsoft's products and services are used in an ethical manner.

3. Johnson & Johnson - The healthcare company has a long-standing reputation for ethical business practices, which can be attributed to the leadership of its former CEO, James Burke. During a crisis in the 1980s, Burke made the decision to recall all bottles of Tylenol after a tampering incident, prioritizing customer safety over financial concerns.

In conclusion, leaders play a crucial role in building an ethical organization by setting an example for their employees and stakeholders. By demonstrating ethical behavior and making decisions that prioritize integrity, leaders can create a culture of ethics within their organizations. The examples of successful leaders mentioned above illustrate how ethical leadership can lead to the development of an ethically rigorous organization.

Question 15

As a manager,when faced with ethical crises you should _____________.

Accepted Answer

A)   focus on issues most relevant to stockholders
B)   wait for the other party to make the first move
C)   take the initiative to address the problem
D)   cover up as much as possibleE) C) and D)
F) All of the above C

Question 16

Inspiring and motivating people with a mission or purpose is a necessary and sufficient condition for developing a learning organization.

Accepted Answer

A) True 
 B)False

Question 17

In integrity-based ethics programs,organizational ethics is seen as the responsibility of the employees.

Accepted Answer

A) True 
 B)False

Question 18

Proactive measures to prevent organizational ethics problems do not include _____________.

Accepted Answer

A)   instituting a reward system which considers outcomes as its primary criterion
B)   using leaders as role models of ethical behavior
C)   issuing statements describing organization commitment to certain standards of behavior
D)   using organization information systems as a control systemE) All of the above
F) B) and D)

Question 19

There can be a high-integrity organization,without high-integrity individuals.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following does not explain why organizations are prone to inertia and slow to change?

Accepted Answer

A)   personal time constraints
B)   political barriers
C)   vested interests in the status quo
D)   entry barriersE) All of the above
F) C) and D)

Exam 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization

The source of referent power is _____________.

Correct Answer
verified

All of the following are components of emotional intelligence (EI) except _____________.

Correct Answer
verified

Corporate codes of conduct provide norms and expectations for employees to not commit unethical acts.

Correct Answer
verified

When faced with barriers to change,leaders can create a good climate for advancing the aims of the organization and making progress towards its goals by building __ and _.

Correct Answer
verified

Emotional intelligence (EI)is one of the components of a high intelligence quotient (IQ).

Correct Answer
verified

Ethics is a question of personal scruples,a confidential matter between employees and their consciences and therefore for a leader it is acceptable to assume the company should not bear any responsibility for individual misdeeds.

Correct Answer
verified

Leaders play an important role in sustaining organization culture,but they are powerless to change it.

Correct Answer
verified
False

Competitive benchmarking is a method of seeking the best examples of practices or processes that have essentially the same function regardless of industry.

Correct Answer
verified

Political barriers to change can be overcome by promoting collaboration throughout the organization,as seen in the case study on Natura Cosmeticos of Brazil in which CEO Carlucci implemented a comprehensive engagement process across the organization.

Correct Answer
verified

If leaders do not believe in the ethical standards that they are trying to inspire,they will not be effective as good role models.

Correct Answer
verified

Coercive power is _____________.

Correct Answer
verified

Leaders must draw on a range of personal skills as well as organizational mechanisms to move their organizations forward in the face of barriers to change.

Correct Answer
verified

Which of the following is an important characteristic of a leader?

Correct Answer
verified

Leaders are role models in their organizations.Explain how this can be used to build an ethical organization.Provide examples of successful leaders whose organizations are known to be ethically rigorous.

As a manager,when faced with ethical crises you should _____________.

Correct Answer
verified
C

Inspiring and motivating people with a mission or purpose is a necessary and sufficient condition for developing a learning organization.

Correct Answer
verified

In integrity-based ethics programs,organizational ethics is seen as the responsibility of the employees.

Correct Answer
verified

Proactive measures to prevent organizational ethics problems do not include _____________.

Correct Answer
verified

There can be a high-integrity organization,without high-integrity individuals.

Correct Answer
verified

Which of the following does not explain why organizations are prone to inertia and slow to change?

Correct Answer
verified

Exam 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization

The source of referent power is _____________.

Correct AnswerverifiedShow Answer

All of the following are components of emotional intelligence (EI) except _____________.

Correct AnswerverifiedShow Answer

Corporate codes of conduct provide norms and expectations for employees to not commit unethical acts.

Correct AnswerverifiedShow Answer

When faced with barriers to change,leaders can create a good climate for advancing the aims of the organization and making progress towards its goals by building ______________ and _____________.

Correct AnswerverifiedShow Answer

Emotional intelligence (EI)is one of the components of a high intelligence quotient (IQ).

Correct AnswerverifiedShow Answer

Ethics is a question of personal scruples,a confidential matter between employees and their consciences and therefore for a leader it is acceptable to assume the company should not bear any responsibility for individual misdeeds.

Correct AnswerverifiedShow Answer

Leaders play an important role in sustaining organization culture,but they are powerless to change it.

Correct AnswerverifiedFalse

Competitive benchmarking is a method of seeking the best examples of practices or processes that have essentially the same function regardless of industry.

Correct AnswerverifiedShow Answer

Political barriers to change can be overcome by promoting collaboration throughout the organization,as seen in the case study on Natura Cosmeticos of Brazil in which CEO Carlucci implemented a comprehensive engagement process across the organization.

Correct AnswerverifiedShow Answer

If leaders do not believe in the ethical standards that they are trying to inspire,they will not be effective as good role models.

Correct AnswerverifiedShow Answer

Coercive power is _____________.

Correct AnswerverifiedShow Answer

Leaders must draw on a range of personal skills as well as organizational mechanisms to move their organizations forward in the face of barriers to change.

Correct AnswerverifiedShow Answer

Which of the following is an important characteristic of a leader?

Correct AnswerverifiedShow Answer

Leaders are role models in their organizations.Explain how this can be used to build an ethical organization.Provide examples of successful leaders whose organizations are known to be ethically rigorous.

As a manager,when faced with ethical crises you should _____________.

Correct AnswerverifiedC

Inspiring and motivating people with a mission or purpose is a necessary and sufficient condition for developing a learning organization.

Correct AnswerverifiedShow Answer

In integrity-based ethics programs,organizational ethics is seen as the responsibility of the employees.

Correct AnswerverifiedShow Answer

Proactive measures to prevent organizational ethics problems do not include _____________.

Correct AnswerverifiedShow Answer

There can be a high-integrity organization,without high-integrity individuals.

Correct AnswerverifiedShow Answer

Which of the following does not explain why organizations are prone to inertia and slow to change?

Correct AnswerverifiedShow Answer

Correct Answer
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When faced with barriers to change,leaders can create a good climate for advancing the aims of the organization and making progress towards its goals by building __ and _.

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False

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C

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