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According to the textbook, __________ recently won Advertising Age magazine's coveted Media Agency of the Year award.


A) 72andSunny
B) MediaCom
C) Fallon
D) LatinWorks
E) Disney

F) C) and D)
G) All of the above

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Which stage of the product life cycle is usually a period of phase-out for the product, when little money is spent in the promotional mix?


A) introduction
B) growth
C) maturity
D) decline
E) termination

F) B) and C)
G) A) and B)

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Many prescription drugs such as Lipitor have national TV advertising campaigns to encourage patients to learn more about the drugs and ask for them by name from their doctors. The manufacturers of these drugs are using __________ strategy.


A) an intense
B) a pull
C) a push
D) an inertia
E) an exclusive

F) All of the above
G) C) and D)

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B

In the communication process, the 18- to 34-year-old men who see a NASCAR TV commercial advertising P&G's Old Spice High Endurance antiperspirant are called


A) decoders.
B) the target market.
C) wasted coverage.
D) receivers.
E) encoders.

F) A) and E)
G) A) and D)

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Promotional programs are directed at all of the following except


A) the industrial distributor.
B) the wholesaler.
C) the competition.
D) the retailer.
E) the ultimate consumer.

F) A) and E)
G) A) and C)

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A __________ consists of a response and feedback.


A) feedback loop
B) consequence
C) source reaction
D) primary cause and effect
E) concept effect

F) C) and E)
G) A) and E)

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Sales promotions cannot be the sole basis for a promotional campaign because


A) all sales promotions have legal time limit restrictions to prevent unfair trade practices.
B) gains from sales promotion are often temporary and sales drop off when it ends.
C) sales promotions are too costly and soon become a financial liability.
D) sales promotions are traditionally handled by outside firms and not the manufacturer, which often results in a significant loss of profit.
E) consumers obtain an inflated impression of a product's actual value or worth.

F) D) and E)
G) All of the above

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The two-way flow of communication between a buyer and a seller, often in a face-to-face encounter, designed to influence a person's or group's purchase decision is referred to as


A) sales promotion.
B) personal selling.
C) direct selling.
D) advertising.
E) public relations.

F) C) and D)
G) A) and D)

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B

A budgeting method that allocates funds to a promotion as a percentage of past or anticipated sales, in terms of either dollars or units sold, is referred to as __________ budgeting.


A) percentage of sales
B) competitive parity
C) all-you-can-afford
D) objective and task
E) linear forecast

F) A) and B)
G) B) and C)

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A company or person who has information to convey during the communication process is referred to as


A) an encryptor.
B) a message carrier.
C) an originator.
D) a receiver.
E) a source.

F) A) and B)
G) D) and E)

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The first decision in developing the promotion program is to


A) set the budget.
B) state the mission.
C) identify the target audience.
D) select the appeal.
E) select the media.

F) A) and D)
G) B) and E)

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What are the strengths/advantages and weaknesses/disadvantages of using direct marketing in the promotional mix?

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Direct marketing is a promotion alternat...

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The outcome of a direct marketing offer designed to motivate people to visit a business is referred to as


A) direct order consignment.
B) lead generation.
C) traffic generation.
D) indirect order fulfillment.
E) first-mover advantage.

F) D) and E)
G) A) and D)

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For a promotional campaign, the sequence of stages a prospective buyer goes through from initial awareness of a product to eventual action is referred to as


A) the purchase continuum.
B) the hierarchy of effects.
C) the product life cycle.
D) the consumer purchasing scale.
E) Maslow's hierarchy.

F) B) and D)
G) A) and E)

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To promote its theme parks to groups, Disney uses advertising, direct marketing, Internet promotion, and sales promotions with other companies such as McDonald's. In other words, Disney uses IMC, which stands for


A) integrated marketing cooperation.
B) interactive media convergence.
C) infrastructure of market customization.
D) integrated marketing communications.
E) integrated media convergence.

F) A) and C)
G) B) and E)

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Which of the following forms of direct marketing has the lowest response rate?


A) direct mail
B) e-mail
C) paid search
D) telemarketing
E) advertising

F) A) and D)
G) All of the above

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Direct marketing currently accounts for about __________ percent of the total U.S. gross domestic product.


A) 9
B) 12
C) 15
D) 20
E) 25

F) None of the above
G) All of the above

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A

What are the strengths/advantages and weaknesses/disadvantages of using publicity in the promotional mix?

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Publicity is a nonpersonal, indirectly p...

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Although the lack of control means that it is rarely the main element of a promotional campaign, __________ is an important element of most promotional campaigns.


A) publicity
B) advertising
C) personal selling
D) sales promotion
E) direct marketing

F) C) and E)
G) B) and C)

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Disney uses an integrated marketing communications program (IMC) to promote group travel to its theme parks because


A) its strategy includes using all types of promotional activities that deliver a consistent message.
B) it does not want to reach any member of its target audience more than once to conserve resources.
C) IMC is less expensive than other forms of promotion, such as public service announcements.
D) if it didn't, Disney would have to use indirect personal selling.
E) it is more concerned about frequency of attendance than geographic reach.

F) A) and D)
G) A) and E)

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