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_______________ are items for which the consumer compares several alternatives on criteria such as price, quality, or style.


A) Shopping products
B) Convenience products
C) Specialty products
D) Prestige products
E) Unsought products

F) A) and B)
G) None of the above

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Installations, accessory equipment, supplies, and industrial services used to assist in producing other products and services are referred to as


A) components.
B) parts.
C) production goods.
D) raw materials.
E) support products.

F) B) and C)
G) A) and B)

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The emphasis of a marketing strategy for a dynamically continuous innovation would include


A) advertising to generate awareness.
B) obtaining widespread distribution.
C) advertising to explain points of difference and benefits.
D) setting a low price.
E) using personal selling.

F) A) and E)
G) C) and D)

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Which of the following is considered a service?


A) lamp
B) motorcycle
C) potato chips
D) a marketing class
E) environmentalism

F) A) and D)
G) C) and D)

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The movie The Hunger Games opened originally in a select number of theaters before opening nationwide. After its theater run, it was shown on pay-per-view channels and then on premium movie channels. The movie also was made widely available in video stores, via Netflix, and on DVD/Blu-ray. What type(s) of consumer product is this movie? Explain your answer.

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Student answers may vary, but all should...

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Breyer's introduced a new line of ice cream flavors for sale in elegant black containers. This was done on a limited scale to determine consumer reactions before national distribution of the product. Breyer's new product was in the __________ stage of the new-product process.


A) commercialization
B) screening and evaluation
C) business analysis
D) development
E) market testing

F) A) and B)
G) A) and C)

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In terms of brand loyalty, consumers are aware of a brand but will readily accept substitutes for which type of product?


A) convenience products
B) specialty products
C) unsought products
D) shopping products
E) supplies

F) A) and B)
G) All of the above

Correct Answer

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A newly invented apple peeling and coring machine for the consumer market would be considered


A) a shopping product.
B) a convenience product.
C) a specialty product.
D) an unsought product.
E) a discretionary product.

F) C) and D)
G) A) and B)

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Dragon Naturally Speaking, a speech recognition software program that allows you to use your voice instead of a keyboard to input text into a word processing program, is an example of


A) a continuous innovation.
B) a discontinuous innovation.
C) a dynamically continuous innovation.
D) a disruptive improvement.
E) an evolutionary innovation.

F) A) and B)
G) All of the above

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Explain what an unsought product is and give some examples.

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An unsought product is an item that the ...

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Convenience products refers to


A) items that consumers will make special efforts to seek out and buy.
B) items for which consumers compare several alternatives on criteria such as price, quality, or style.
C) products consumers purchase frequently and with a minimum of shopping effort.
D) ancillary products used to make other products work more efficiently.
E) low-cost items for which there are numerous substitutes and generic equivalents.

F) B) and E)
G) B) and D)

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As a marketing term, __________ generally includes not only physical goods, but also services and ideas.


A) marketing
B) invention
C) merchandise
D) product
E) concept

F) B) and E)
G) A) and B)

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During a recent shopping trip to Target, Carlie noticed that the store offered many Glad products, including many different types of trash bags and a large variety of food storage containers. For Glad, each of these two product groupings is an example of a


A) product line.
B) product item.
C) product mix.
D) product industry.
E) product class.

F) A) and E)
G) B) and E)

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The seven stages an organization goes through to identify business opportunities and convert them into salable products or services is referred to as the


A) commercialization process.
B) SWOT process.
C) business prospect development cycle.
D) opportunity stage gate sequence.
E) new-product development process.

F) A) and D)
G) D) and E)

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There are seven stages of the new-product development process. Stage 5 is the __________ stage.


A) business analysis
B) screening and evaluation
C) market testing
D) commercialization
E) development

F) D) and E)
G) A) and E)

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An assessment of the "business fit" of the proposed new product, from whether it can be economically produced to the marketing strategy needed to have it succeed, takes place during which stage of the new-product development process?


A) business analysis
B) screening and evaluation
C) new-product strategy development
D) development
E) These activities are addressed at every stage with the exception of new-product strategy development.

F) C) and D)
G) B) and E)

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With respect to price, which of the following type of consumer product would usually be very expensive?


A) convenience product
B) shopping product
C) discretionary product
D) specialty product
E) unsought product

F) A) and D)
G) A) and C)

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In terms of brand loyalty, consumers are very brand loyal and will not accept substitutes for which type of consumer product?


A) shopping product
B) convenience product
C) specialty product
D) unsought product
E) discretionary product

F) A) and B)
G) C) and D)

Correct Answer

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The addition of Clorox II bleach to Tide laundry detergents is an example of a


A) discontinuous innovation.
B) bundled innovation.
C) dynamically continuous innovation.
D) disruptive innovation.
E) continuous innovation.

F) B) and E)
G) A) and B)

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In terms of price, which of the following types of consumer product would be relatively inexpensive?


A) shopping product
B) convenience product
C) specialty product
D) unsought product
E) supplies

F) A) and B)
G) A) and C)

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