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Feature bloat is


A) an exaggeration of a product's performance capabilities.
B) the overcharging in price for a minor product enhancement.
C) the requirement of having consumers learn new behaviors with a continuous innovation.
D) an excessive number of product attributes that overwhelms consumers with unnecessary complexity.
E) the increase in package size when adding more content or making it larger (the mega phenomenon) .

F) B) and E)
G) D) and E)

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Define derived demand and provide an example not included in the text.

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A major characteristic of business produ...

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An external evaluation with consumers that consists of preliminary testing of a new-product idea rather than the actual finished product is referred to as


A) new-product strategy development.
B) idea generation.
C) crowdsourcing.
D) market testing.
E) a concept test.

F) A) and E)
G) A) and B)

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In which stage of the new-product development process would a firm use both a SWOT analysis and environmental scanning to assess its strengths and weaknesses relative to the trends it identifies as opportunities or threats?


A) idea generation
B) screening and evaluation
C) new-product strategy development
D) business analysis
E) development

F) B) and E)
G) A) and E)

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Business products are also referred to as


A) commodities.
B) industrial products.
C) wares.
D) resale products.
E) merchandise.

F) B) and E)
G) None of the above

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Which of the products listed below would be the best candidate for full-scale market testing?


A) totally free checking account from Bank One
B) household frequent flyer program from Delta Airlines
C) mid-priced luxury sedan made in America by Mazda
D) new iced coffee beverage from Starbucks
E) slimmer iMac computer

F) C) and E)
G) B) and E)

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A product can be classified as new if it __________ from existing products.


A) is functionally different
B) is different in color
C) is different in its packaging
D) is different in price
E) requires a different distribution channel

F) A) and C)
G) A) and E)

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In marketing, an idea is


A) a thought that leads to a product or action.
B) an inspiration that evolved from market research.
C) an observation about a series of events.
D) a concept explaining the behavior of an individual or group.
E) an observation about an individual or group and how they use a service or product.

F) C) and D)
G) A) and B)

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There are seven stages of the new-product development process. Stage 2 is the __________ stage.


A) idea generation
B) screening and evaluation
C) screening and analysis
D) new-product strategy development
E) product assessment

F) A) and B)
G) A) and E)

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_____________ are items that the consumer purchases frequently, conveniently, and with a minimum of shopping effort.


A) Shopping products
B) Convenience products
C) Specialty products
D) Prestige products
E) Unsought products

F) C) and D)
G) A) and C)

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The type of business products known as support products includes installations, supplies, accessory equipment, and


A) complementary products.
B) materials.
C) industrial services.
D) derived products.
E) components.

F) A) and C)
G) A) and E)

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Explain the difference between consumer products and business products. Why are some products difficult to categorize as one or the other? Give an example of a business product, a consumer product, and a product that is difficult to categorize.

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Consumer products are products purchased...

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Because early-stage financing is almost always a problem for those starting a new business, __________ is a way to gather an online community of supporters to financially rally around a specific project that is unlikely to get resources from traditional sources.


A) crowdfunding
B) open sourcing
C) venture capital
D) online banking
E) crowdsourcing

F) C) and D)
G) A) and B)

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In terms of promotion, which of the following type of consumer product stresses product differentiation from competitors?


A) shopping product
B) convenience product
C) specialty product
D) unsought product
E) discretionary product

F) B) and E)
G) B) and D)

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A few years ago, Frito-Lay developed Frito-Lay Lemonade as a thirst-quencher for those consumers who also like Frito-Lay's salty snacks such as Fritos Corn Chips. But when people think of the brand name Frito-Lay, thirst-quenching is not a benefit that comes to mind and Frito-Lay Lemonade failed. This innovation strategy is known as a


A) brand extension.
B) radical invention.
C) product line extension.
D) disruptive innovation.
E) product deletion.

F) C) and E)
G) B) and C)

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All of the following actions occur during the business analysis stage of the new-product development process except


A) using capacity management to find ways to match the availability of the service offering to when it is needed.
B) assessing the marketing and product synergies related to the company's existing operations.
C) turning the idea on paper into a prototype.
D) determining whether the new product can be protected with a patent or copyright.
E) assessing whether the proposed new product fits with the company's mission and objectives.

F) A) and B)
G) None of the above

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The late Steve Jobs orchestrated innovations that revolutionized five different industries. Which industry below is not one of them?


A) music
B) smartphones
C) personal computers
D) cable television
E) tablet computing

F) D) and E)
G) A) and C)

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The stage of the new-product development process that specifies the features of the product and the marketing strategy needed to bring it to market and make financial projections is referred to as


A) idea generation.
B) business analysis.
C) marketing analysis.
D) product development.
E) commercialization.

F) A) and B)
G) A) and C)

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