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Which of the following statements about the World Trade Organization (WTO) is most accurate?


A) The WTO is an institution that sets rules governing trade between its members.
B) The WTO acts as an agent in trade negotiations between its members and the remainder of the world.
C) The 183 member countries of the WTO account for approximately 55 percent of world trade.
D) The WTO uses panels of trade experts who issue nonbinding recommendations.
E) The WTO was formed by the United Nations.

F) All of the above
G) C) and E)

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Fran Wilson Creative Cosmetics attributes its success to a top-quality product, effective advertising, and a novel __________ strategy.


A) joint venture
B) licensing
C) franchising
D) indirect export
E) direct investment

F) A) and E)
G) A) and D)

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In Europe, North America, South America, and the industrialized nations of Asia, those 13 to 19 years old


A) are more similar than different regarding their purchase behaviors.
B) are becoming more similar, but still differ significantly in terms of fashion and design.
C) are rebelling against the Americanization of fashion and culture.
D) have very different tastes in fashions and music.
E) are more influenced by Asian culture than European culture.

F) All of the above
G) A) and E)

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The EU has benefited firms in its member nations because


A) it provides a safe haven in times of world economic crises.
B) there is a common language advantage among EU consumers.
C) most companies within the EU are engaging in strategic global partnerships.
D) there is now a legally binding code of economic conduct.
E) firms do not need to market their products and services on a nation-by-nation basis.

F) A) and B)
G) C) and E)

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Even though there are hundreds of different languages and dialects, the three major languages used in global diplomacy and commerce are


A) English, Japanese, and Chinese.
B) English, French, and Spanish.
C) Japanese, Spanish, and French.
D) Japanese, Spanish, and English.
E) Spanish, English, and Chinese.

F) A) and B)
G) D) and E)

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Values refers to


A) personally or socially held core beliefs that are consistent within a given culture.
B) the beliefs that dictate a person's behavior, which are often derived from a religious code of conduct.
C) personally or socially preferable modes of conduct or states of existence that tend to persist over time.
D) the innate sense of what a person considers to be right or wrong in terms of his or her own conduct when dealing with others.
E) those personality traits regarding honesty and integrity that have been passed down from generation to generation.

F) B) and D)
G) A) and B)

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A New York car wash owner wanted to open a car wash in Quebec, Canada. He hired a U.S. translator to create signage for the new venture and to design some simple advertising. It was not until the business was opened that he realized he should have used __________. His French signs actually said "car bath" instead of "car wash."


A) Esperanto
B) back translation
C) semiotics
D) semantic symbolism
E) linguistic exchange

F) C) and D)
G) B) and C)

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"A signal that the world's trading nations are committed to open markets-and will resist protectionism-would inject confidence and energy into our markets," says the Office of the U.S. Trade Representative. Discuss this statement.

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This statement indicates that the U.S. T...

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____________ is the tendency to believe that it is inappropriate, indeed immoral, to purchase foreign-made products.


A) Country partisanship
B) Cultural ethnocentrism
C) Economic ethnocentrism
D) Consumer ethnocentrism
E) Nationalism

F) B) and E)
G) None of the above

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Global consumers refers to


A) all potential consumers for any and all products or services regardless of cultural, ethnic, or national origins.
B) customers within a nation who consider the entire world a single marketplace.
C) consumer groups living in many countries or regions of the world who have similar needs or seek similar features and benefits from products or services.
D) consumer groups living in many countries or regions of the world that have similar needs but seek customized features and benefits from products or services that reflect their individual cultures.
E) multinational organizations whose products incorporate raw materials, assembly, and distribution contributions from multiple nations before they are marketed.

F) A) and D)
G) A) and C)

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What global market entry strategy did Mary Kay use when it entered India?


A) direct importing
B) licensing
C) indirect exporting
D) joint venture
E) direct exporting

F) B) and E)
G) A) and C)

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Select Service Partner (SSP) Group has operations in 30 countries involving food and beverage establishments, often in transit hubs such as airports and railway stations. SSP also operates Starbucks locations in airports in Finland, Sweden, and Norway. SSP pays Starbucks a royalty based on sales, as well as a fee for each store. In these instances, Starbucks is engaged in


A) direct exporting.
B) indirect exporting.
C) contract manufacturing.
D) foreign assembly.
E) franchising.

F) None of the above
G) B) and E)

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A quota refers to


A) a government tax on products or services entering a country that primarily serves to raise prices on imports.
B) government payments to companies or industries that serve to lower costs and provide a competitive advantage to domestic industries.
C) a restriction placed on the amount of a product allowed to enter or leave a country.
D) a minimum requirement for the purchase of specific products or services between two nations.
E) a refusal to purchase or exchange products or services with another nation unless certain financial or ideological requirements have been satisfied.

F) B) and C)
G) A) and E)

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A global market entry strategy in which a company produces goods in one country and sells them in another country is referred to as


A) exporting.
B) direct investment.
C) countertrade.
D) licensing.
E) multinational marketing.

F) C) and E)
G) A) and E)

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Kit Kat bars are marketed by Nestlé worldwide. Kit Kat is pronounced "kitto katsu" in Japanese, which roughly translates to "surely win." Japanese teens eat Kit Kat bars for good luck, particularly when taking crucial school exams. This positive result might have been missed had the company used __________ and felt it necessary to use a name without an additional meaning.


A) intentional transliteration
B) semantic symbolism
C) back translation
D) semantic analysis
E) linguistic exchange

F) All of the above
G) C) and D)

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A firm's profit potential and control over marketing activities increases as it moves from exporting to direct investment as a global market entry strategy. But so does the firm's


A) likelihood of long-term success.
B) financial commitment and risk.
C) vulnerability to political changes and doctrines.
D) need for a more educated workforce.
E) need for a larger workforce.

F) B) and C)
G) A) and E)

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A form of low-risk and capital-free entry into international markets that includes local manufacturing is referred to as


A) indirect exporting.
B) direct ownership.
C) joint ventures.
D) licensing.
E) direct exporting.

F) B) and E)
G) B) and C)

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What option would allow a company to make the least number of changes in terms of its product, its organization, and even its corporate goals when entering the global marketplace?


A) joint venture
B) licensing
C) exporting
D) direct investment
E) franchise

F) None of the above
G) A) and E)

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Which of the following statements about bribery is most accurate?


A) Bribes, kickbacks, and payoffs offered to entice someone to commit an illegal or improper act are deemed corrupt in some cultures but not in others.
B) The world's major exporting nations have agreed to treat bribery of foreign government officials as a violation of trade agreements.
C) Bribes paid to foreign companies are in some cases a tax-deductible expense in the United States.
D) It is a crime for U.S. corporations to bribe an official of a foreign government or political party unless preapproved by the Federal Trade Commission.
E) It is illegal for a U.S. corporation to bribe an official of a foreign government or political party to obtain or retain business in a foreign country.

F) A) and B)
G) C) and D)

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Global companies have five strategies for matching products and their promotion efforts to global markets. A create new product emphasis refers to which type of strategy?


A) product extension strategy
B) product adaptation strategy
C) dual adaptation strategy
D) product invention strategy
E) communication adaptation strategy

F) B) and E)
G) A) and C)

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