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_____ can be used to reduce role overload and foster work-life balance.


A) Job sharing
B) Work challenge stressors
C) Nonwork challenge stressors
D) Negative life events
E) Time pressure

F) C) and D)
G) D) and E)

Correct Answer

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Tammy is an advising center expert at a local college.Her job is to help students in course selection and stay on target for graduation.She is evaluated not only on how many students she sees on a daily basis,but also on how effective she is in helping students make their selection.Tammy tends to get stressed about the quantity and quality issues in her job.Tammy is experiencing which of the following?


A) Daily hassles
B) Role conflict
C) Role insufficiency
D) Role ambiguity
E) Time pressure

F) A) and C)
G) A) and E)

Correct Answer

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Sara can be described as facing which of these?


A) Role overload
B) Role conflict
C) Role ambiguity
D) Work-family conflicts
E) Daily hassles

F) C) and D)
G) C) and E)

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As an alternative to managing stressors,many organizations use _____ that reduce strains.


A) compressed workweek
B) relaxation techniques
C) on-site child care
D) primary performance appraisal
E) flextime

F) A) and E)
G) B) and D)

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Define stress.What are the symptoms often associated with stress? Provide an example of a stressful situation relating to you and explain how it may have affected your job performance.

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Stress is defined as a psychological res...

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Managers are approximately _____ percent more likely than the average worker to describe their jobs as stressful.


A) 8
B) 21
C) 53
D) 66
E) 90

F) A) and E)
G) C) and E)

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_____ refers to the nature of the obligations that a person has to others.


A) Negative life events
B) Time pressure
C) Work complexity
D) Role conflict
E) Work responsibility

F) C) and E)
G) D) and E)

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Other than the job of a _____,all these jobs are rated as being highly stressful.


A) firefighter
B) lumberjack
C) real estate agent
D) fisherman
E) librarian

F) C) and E)
G) A) and E)

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Which of the following is NOT a work hindrance stressor?


A) Time pressure
B) Daily hassles
C) Role overload
D) Role ambiguity
E) Role conflict

F) A) and B)
G) A) and C)

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The particular demands that cause people to experience stress are called:


A) stressors.
B) Type C demands.
C) strains.
D) burnouts.
E) Type B demands.

F) B) and E)
G) A) and C)

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The final stage of the GAS is:


A) stage of denial.
B) stage of exhaustion.
C) stage of resistance.
D) training interventions.
E) alarm reaction.

F) B) and D)
G) C) and D)

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According to the text,which of the following jobs is rated as the most stressful?


A) U.S.President
B) Attorney
C) Registered nurse
D) Musical instrument repairer
E) Accountant

F) D) and E)
G) A) and E)

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_____ refers to the behaviors and thoughts that people use to manage both the stressful demands that they face and the emotions associated with those stressful demands.


A) Coping
B) Strain
C) Type A behavior pattern
D) Stressor
E) Role ambiguity

F) B) and D)
G) A) and C)

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In general,relaxation techniques to reduce strain,attempt to help people appraise and cope with stressors in a more rational manner.

A) True
B) False

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Estimates are that _____ of all doctor visits can be attributed to stress-related causes.


A) between 5 to 10 percent
B) about 50 percent
C) between 11 to 20 percent
D) between 60 to 90 percent
E) about 33 percent

F) B) and C)
G) B) and D)

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Which of these techniques attempt to help people appraise and cope with stressors in a more rational manner?


A) Compressed workweek
B) Relaxation
C) Psychodynamic psychotherapy
D) Cognitive-behavioral
E) Existential psychotherapy

F) B) and E)
G) A) and B)

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GAS represents:


A) general adaptation syndrome
B) global ancillary stress.
C) geriatric anatomy system.
D) global and systematic approach.
E) general anatomical strain.

F) A) and C)
G) C) and D)

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Which of the following involves the set of physical activities that are used to deal with a stressful situation?


A) Negative life events
B) Strains
C) Type A behavior pattern
D) Positive life events
E) Behavioral coping

F) A) and D)
G) B) and C)

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According to the text,which of the following jobs is rated as the least stressful?


A) Attorney
B) Computer programmer
C) Fisherman
D) Musical instrument repairer
E) Accountant

F) All of the above
G) B) and D)

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Do people cope with stressors differently? Explain the four broad categories of coping.How do you tend to deal with situations?

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Yes,people deal with situations in vario...

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