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The Five S's do not include:


A) Sort.
B) Straighten.
C) Sanitize.
D) Sweep.
E) Standardize.

F) All of the above
G) B) and E)

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The activity controlled in the same way by both kanban and MRP is the determination of:


A) rates of output.
B) products to be built.
C) materials required.
D) capacity required.
E) feedback information.

F) C) and E)
G) None of the above

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A production kanban card is used to signal that:


A) work is needed at the work center.
B) work is ready to be moved to the next station.
C) a problem exists.
D) a machine has broken down and needs immediate attention.
E) a machine is ready for preventive maintenance.

F) A) and B)
G) A) and C)

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Although inventories are maintained, the goal of lean operations is to minimize safety stock.

A) True
B) False

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A fundamental tenet of the lean philosophy is that workers are paid based on seniority.

A) True
B) False

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A successful conversion to a lean system requires that the conversion:


A) be done as quickly as possible.
B) begin at the start of the process and work forward.
C) convert vendors to lean as one of the last steps.
D) reduce setup times as one of the last steps.
E) all of the choices.

F) A) and D)
G) B) and E)

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A benefit of the lean philosophy is the flexibility to respond quickly to changing customer requirements.

A) True
B) False

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Kanban focuses on specific part numbers; CONWIP does not.

A) True
B) False

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Which of the following would you not expect to see in a lean environment?


A) a flexible system
B) minimum inventory
C) little waste
D) reduced setup times
E) a significant number of daily schedule changes

F) A) and B)
G) A) and C)

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Which of the following contributes to the competitive advantage enjoyed by firms using lean production?


A) backup employees to cover for absenteeism
B) one hundred percent inspection to remove defects
C) dedicated equipment to reduce unit costs
D) safety stocks to prevent stockouts
E) greater flexibility to cope with change

F) B) and E)
G) B) and C)

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One way of reducing the number of suppliers to the organization is to limit contacts to two tiers of suppliers.

A) True
B) False

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Which of the following is not characteristic of preventive maintenance in lean systems?


A) maintaining equipment in good operating condition
B) replacing parts when they are worn but before they fail
C) workers maintaining their own equipment
D) eliminating supplies of spare parts to reduce capital investment
E) perceiving breakdowns as an opportunity for improvement

F) C) and D)
G) A) and E)

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In the Toyota Production System, waste and inefficiency are referred to as __________, and long-term reduction of this is referred to as __________.


A) jidoka; heijunka
B) muda; kanban
C) kaizen; heijunka
D) muda; kaizen
E) muda; jidoka

F) A) and D)
G) A) and B)

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With regard to suppliers, lean systems typically require:


A) delivery of large lots at regular intervals.
B) buyer inspection of goods and materials.
C) multiple sources from which to purchase.
D) long-term relationships and commitments.
E) the lowest price possible.

F) D) and E)
G) C) and D)

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A basic requirement for operating with low inventories in lean systems is that major system problems must already have been solved and new problems will be solved as they appear.

A) True
B) False

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The All Seasonings Company uses 3,200 glass jars at one of its jar-filling workstations each eight hours of production. The cycle time for a standard container, which holds 90 jars, averages 45 minutes. If management uses an efficiency factor of 20 percent, how many containers should be used?

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In a pull system, a quantity of inventory in front of a workstation indicates problems at that workstation.

A) True
B) False

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Which of the following is characteristic of the lean philosophy?


A) Inventories are an asset.
B) Lot sizes are optimized by formula.
C) Vendors are coworkers, essentially other departments of our organization.
D) Queues are a necessary investment.
E) All of the choices.

F) B) and C)
G) A) and B)

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Which of the following would not contribute to the leaning of services?


A) Improve the reliability of vendors.
B) Increase the flexibility of the service system.
C) Have service workers handle multiple tasks.
D) Standardize the service output.
E) Improve the service process.

F) A) and E)
G) A) and D)

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In lean operations, when work is completed at one work center, it is important to immediately move the completed work to the next work center to minimize idle time.

A) True
B) False

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