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"Heuristics" used by the human brain refer to the


A) ability of the brain to make sophisticated and accurate mental processes.
B) shortcuts that the brain uses in order to process information.
C) elements in the brain that lead to consistent interpretation of all visual information.
D) mental processes that burn and often waste a lot of energy.

E) B) and C)
F) A) and C)

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(Consider This) According to the piece "Wannamaker's Lament," how have firms responded to the evidence that most advertising campaigns have little impact on sales?


A) Firms have substantially cut their advertising budgets to focus more on product quality.
B) Firms have substantially increased their advertising budgets in order to hit the spending threshold necessary to affect sales.
C) Firms have substantially cut their advertising budgets to focus more on new product development.
D) Firms have conducted a lot of simple experiments to determine what might increase sales.

E) B) and D)
F) None of the above

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Both neoclassical and behavioral economics believe that people are mostly rational in both their decision making and their actions.

A) True
B) False

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Some behavioral economists explain the so-called endowment effect to be a consequence of people's tendency to


A) feel gains more intensely than losses.
B) feel losses more intensely than gains.
C) focus mentally on a recently viewed number.
D) feel strongly about fairness and generosity.

E) A) and D)
F) C) and D)

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According to behavioral economists, precommitments


A) help people overcome their self-control problems caused by time inconsistency.
B) do not fundamentally alter decisions because they do not change the benefits or costs of a particular action.
C) end up being more costly, as people regularly violate them and incur penalties.
D) overcome cognitive biases introduced by brain System 2.

E) B) and C)
F) A) and D)

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Last month Laura saw the value of her stock portfolio rise by $20,000. This month she saw the value of her portfolio decline by $20,000. According to behavioral economics,


A) the positive utility Laura received from seeing her portfolio value rise was equal to the disutility she felt when its value declined.
B) Laura should not invest in stocks unless the utility she receives from gains is at least as great as the disutility she feels from losses.
C) the positive utility Laura received from seeing her portfolio value rise was greater than the disutility she felt when its value declined.
D) the positive utility Laura received from seeing her portfolio value rise was less than the disutility she felt when its value declined.

E) A) and C)
F) A) and B)

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Myopia and time inconsistency are major stumbling blocks that behavioral economists have found in people's ability to make decisions that involve trade-offs between


A) importing and exporting.
B) work and leisure.
C) the private sector and the government.
D) the present and the future.

E) A) and D)
F) C) and D)

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Neoclassical economics and behavioral economics


A) are generally viewed as complementary, together providing better understanding of economic behavior than each could on its own.
B) are diametrically opposed to each other.
C) generally address different issues in economics and therefore rarely intersect on the same topic.
D) both start from the premise that people are fundamentally rational in their decision making.

E) C) and D)
F) B) and D)

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According to prospect theory, firms are more likely to shrink packages than raise prices because


A) consumers feel the loss of a price increase more than they feel the loss of buying a smaller package for their money.
B) they don't understand that consumers recognize price increases easily, regardless of what form they take.
C) consumers associate smaller packages with higher quality luxury goods.
D) consumers are generally trying to downsize their purchases and lead simpler lives.

E) C) and D)
F) All of the above

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Framing effects may cause the same person to view the same new situation differently depending on whether that new situation makes him or her better or worse off.

A) True
B) False

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In anonymous surveys, on average people rate themselves as "above average" with regard to characteristics such as intelligence, perceptiveness, and driving ability. According to behavioral economics, this contradictory result would most likely be caused by the


A) overconfidence effect.
B) self-serving bias.
C) confirmation bias.
D) hindsight bias.

E) A) and B)
F) All of the above

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The "hedonic treadmill" of prospect theory suggests that if people's incomes rise and stay at the new higher level, then their feelings of satisfaction also rise and stay at the new higher level.

A) True
B) False

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Why do credit card companies typically require small minimum payment amounts on their customers' monthly credit card statements?


A) Credit card companies are concerned that their customers will be put in financial distress if required to make higher payments.
B) Credit card companies want to promote faster repayment, and customers will be encouraged to pay more each month if they're able to pay well beyond the minimum.
C) Credit card companies want to increase profits by promoting slower repayment, and actual customer payments will be anchored by the smaller payment requirements.
D) Credit card companies actually charge the highest minimum payment they are allowed by law to charge.

E) All of the above
F) None of the above

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Behavioral economists avoid dealing with fairness concerns because the concept is too subjective.

A) True
B) False

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Anchoring


A) can influence decision making with irrelevant information.
B) explains why, for example, hamburger will be advertised as 80% lean rather than 20% fat.
C) causes losses to be felt more intensely than gains.
D) explains why, for example, firms prefer to reduce package sizes rather than raising prices.

E) B) and C)
F) A) and D)

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Credit card companies require low minimum payments that impose significant interest costs on consumers choosing to pay the minimum. Recent legislation has required credit card companies to show on customer billing statements how much interest would be paid and how long it would take to repay the current balance if only the minimum is paid. Behavioral economists would expect this legislation to


A) substantially increase monthly payments, as consumers make better decisions when they have more information.
B) overcome the status quo bias that keeps people paying the minimum.
C) cause credit card companies to increase the minimum payments.
D) have little effect, as anchoring would keep many people paying the minimum.

E) None of the above
F) A) and C)

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Behavioral economics recognizes that people frequently make errors, but these errors generally cancel out in such a way that neoclassical models are sufficient for predicting economic outcomes.

A) True
B) False

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Time inconsistency refers to the persistent underestimation of how long a task will take to perform.

A) True
B) False

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Between System 1 and System 2 in the brain, System 1 makes most of the decisions.

A) True
B) False

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Which of the following statements about behavioral economics is not true?


A) Its insights help policymakers determine how to nudge people to make certain choices.
B) It combines insights from economics, psychology, and neuroscience to better understand how people behave.
C) It assumes that people are always rational, deliberate, and objective in their choices.
D) It studies how people deal with choices involving "goods" as well as "bads."

E) A) and B)
F) B) and C)

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