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In the context of research designs, literature review is an example of descriptive research methods.

A) True
B) False

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Accurately determining the cost of doing marketing research is easier than determining the true value of the expected information.

A) True
B) False

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The last phase of the research process is reporting the research findings to management.

A) True
B) False

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In the context of the research process, the variables that need to be studied are also known as constructs.

A) True
B) False

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Factors like demographics and brand attitudes are called units of analysis.

A) True
B) False

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A research proposal includes a brief profile of the researchers and their qualifications.

A) True
B) False

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Which of the following data collection techniques is used in exploratory research studies?


A) Image assessment surveys
B) Customer satisfaction surveys
C) Narrative surveys
D) Cause-and-effect studies
E) Pilot studies

F) A) and E)
G) B) and D)

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_____ specifies whether data should be collected about individuals, households, organizations, departments, geographical areas, or some combination.


A) Situation analysis
B) Cost-benefit analysis
C) The unit of analysis
D) Symptom analysis
E) Integrated analysis

F) B) and D)
G) A) and D)

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A cost-benefit assessment examines if there is enough time to conduct the necessary research before the final managerial decision must be made.

A) True
B) False

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Compare the descriptive and the causal research approaches.

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Descriptive research involves collecting...

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_____ obtains information from people representative of those who will be questioned in an actual survey.


A) Random-digit dialing
B) Jamming
C) Positioning
D) Scaling
E) Pretesting

F) C) and E)
G) A) and E)

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Probability sampling gives a researcher the opportunity to assess sampling error.

A) True
B) False

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Gatekeeper technologies are used to _____.


A) prevent the introduction of new and creative marketing strategies
B) help market researchers track the behavior of internet users
C) protect one's privacy against intrusive marketing practices
D) allow marketers to use traditional methods for contacting people
E) simplify the process of getting user information using telemarketing

F) A) and B)
G) A) and C)

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Secondary data is information collected for a current research problem or opportunity.

A) True
B) False

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Observational research can collect information about attitudes, intentions, motivations, and past behavior, which are usually invisible in the questioning approach.

A) True
B) False

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Image assessment surveys are an example of causal research designs.

A) True
B) False

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Kiara, a market researcher, wants to study the relationship between childhood obesity and socioeconomic status. She has to decide whether to collect data on income from individuals or from a husband and wife representing the household. In this scenario, Kiara has to determine the _____.


A) unit of analysis
B) sampling technique
C) secondary sources of data
D) type of research method
E) method of literature review

F) A) and E)
G) A) and B)

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In a census, a researcher attempts to _____.


A) use the probability sampling technique
B) define the known chance of selecting a subject
C) use a small representative sample to generalize about a target population
D) collect data from a small set of people from a target population
E) question or observe all the members of a defined target population

F) B) and D)
G) B) and C)

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In the context of marketing research, the iceberg principle states that:


A) a researcher must determine the types of data that will best answer each research question before redefining a problem into research questions.
B) data becomes knowledge when someone, either a researcher or a decision maker, interprets the data and attaches meaning.
C) managers are aware of just a small portion of the true problem, and this small portion is generally the visible symptom of a bigger underlying problem.
D) 80 percent of the marketing research budget of a company is typically spent on solving 20 percent of the problems facing the company.
E) the importance of marketing research is often underestimated in organizations, and what people see is only a small part of a much bigger support system.

F) A) and E)
G) None of the above

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Discuss the importance of pretesting a questionnaire.

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Designing good questionnaires is difficu...

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