Question 1

When making a decision,one should go with the initial option because it will be the best option.

Accepted Answer

A) True 
 B)False

Question 2

Assumption smashing helps in an individual's lateral thinking by starting with what is familiar and moving to a new perspective.

Accepted Answer

A) True 
 B)False

Question 3

The ____ variation of brainstorming technique is used to equalize the amount of member participation by having members share one idea at a time in a structured clockwise process.

Accepted Answer

A)   nominal group
B)   round robin
C)   post-it note
D)   idea-distributionE) A) and D)
F) None of the above

Question 4

After every member of the team wrote down brainstormed ideas regarding their task,they proceeded to organize them into categories,discussed the grouping to get agreement and placed a title on each category.This is known as:

Accepted Answer

A)   multivoting.
B)   prioritization matrix.
C)   affinitizing.
D)   assumption smashing.E) None of the above
F) B) and C)

Question 5

Michael is planning on using brainstorming in his next team meeting to generate new ideas for expanding a product line.In using brainstorming effectively,Michael should:

Accepted Answer

A)   articulate the theme.
B)   allow for unlimited time.
C)   keep the identity of all idea contributors confidential.
D)   remember that quality is more important than quantity.E) A) and B)
F) A) and C)

Question 6

One should avoid using analogies while generating alternatives because it leads to manipulation of available data.

Accepted Answer

A) True 
 B)False

Question 7

Good decision makers are those who make decisions intuitively and quickly.

Accepted Answer

A) True 
 B)False

Question 8

_____ technique of problem solving equalizes hierarchical or status differences among members of a group,enabling individuals to speak out without concern for such differences or fears of being ridiculed.

Accepted Answer

A)   Affinitizing
B)   Multivoting
C)   Prioritization matrix
D)   Nominal groupE) A) and D)
F) A) and C)

Question 9

Which of the following is true about brainstorming?

Accepted Answer

A)   It is a technique of implementing the one best solution.
B)   It is a technique that is restricted to independent thinking.
C)   It is a process for generating ideas.
D)   It is used only when group members cannot agree on a solution.E) A) and B)
F) None of the above C

Question 10

Under creative problem solving,which of the following is an example of an "idea killer"?

Accepted Answer

A)   "I don't know much about that,how about you?"
B)   "Who else has a suggestion?"
C)   "It's good enough"
D)   "What have we missed?"E) B) and C)
F) All of the above C

Question 11

Alpha team of Globus Inc. ,is specifying and stating the end goals or results they want to achieve.Alpha is at which step in the decision making process?

Accepted Answer

A)   Identifying the core issues
B)   Determining a decision-making approach
C)   Generating options
D)   Evaluating alternativesE) B) and D)
F) A) and B)

Question 12

This creative process of generating new ways to view a problem to seek out novel alternatives in problem solving is considered as _____ thinking.

Accepted Answer

A)   convergent
B)   divergent
C)   cognitive
D)   differentiatedE) None of the above
F) A) and D)

Question 13

When brainstorming with a team,it is more important to have quantity than quality when coming up with ideas.

Accepted Answer

A) True 
 B)False  True

Question 14

Russ,a manager at Tech Co. ,is involved in evaluating a solution against a standard of acceptability.He is at the verification stage of creative problem solving.

Accepted Answer

A) True 
 B)False

Question 15

_____ approach to creative problem solving requires starting with a problem and working to move toward a solution.

Accepted Answer

A)   Divergent thinking
B)   Cognitive thinking
C)   Differentiated thinking
D)   Convergent thinkingE) A) and D)
F) All of the above

Question 16

Creativity can be defined as "bringing into existence an idea that is new."

Accepted Answer

A) True 
 B)False

Question 17

A person will be more effective at decision making if he/she is able to translate,assimilate and activate available information.

Accepted Answer

A) True 
 B)False

Question 18

Each of the following is true of the "Post-It Note" brainstorming method,EXCEPT that:

Accepted Answer

A)   ideas are written on a flip chart.
B)   it can be used in the nominal group technique.
C)   there must be one idea per note.
D)   scribbling ideas may take a bit longer than in the traditional methods.E) A) and B)
F) A) and C)

Question 19

In which of the following stages of creative problem solving does gathering information,defining the problem,generating alternatives,and examining all available information takes place?

Accepted Answer

A)   Preparation
B)   Verification
C)   Incubation
D)   IlluminationE) C) and D)
F) All of the above

Question 20

Lacking the information needed to make a good decision can hinder the decision making process.

Accepted Answer

A) True 
 B)False

Exam 14: Making Decisions and Solving Problems Creatively

When making a decision,one should go with the initial option because it will be the best option.

Correct AnswerverifiedShow Answer

Assumption smashing helps in an individual's lateral thinking by starting with what is familiar and moving to a new perspective.

Correct AnswerverifiedShow Answer

The ____ variation of brainstorming technique is used to equalize the amount of member participation by having members share one idea at a time in a structured clockwise process.

Correct AnswerverifiedShow Answer

After every member of the team wrote down brainstormed ideas regarding their task,they proceeded to organize them into categories,discussed the grouping to get agreement and placed a title on each category.This is known as:

Correct AnswerverifiedShow Answer

Michael is planning on using brainstorming in his next team meeting to generate new ideas for expanding a product line.In using brainstorming effectively,Michael should:

Correct AnswerverifiedShow Answer

One should avoid using analogies while generating alternatives because it leads to manipulation of available data.

Correct AnswerverifiedShow Answer

Good decision makers are those who make decisions intuitively and quickly.

Correct AnswerverifiedShow Answer

_____ technique of problem solving equalizes hierarchical or status differences among members of a group,enabling individuals to speak out without concern for such differences or fears of being ridiculed.

Correct AnswerverifiedShow Answer

Which of the following is true about brainstorming?

Correct AnswerverifiedC

Under creative problem solving,which of the following is an example of an "idea killer"?

Correct AnswerverifiedC

Alpha team of Globus Inc. ,is specifying and stating the end goals or results they want to achieve.Alpha is at which step in the decision making process?

Correct AnswerverifiedShow Answer

This creative process of generating new ways to view a problem to seek out novel alternatives in problem solving is considered as _____ thinking.

Correct AnswerverifiedShow Answer

When brainstorming with a team,it is more important to have quantity than quality when coming up with ideas.

Correct AnswerverifiedTrue

Russ,a manager at Tech Co. ,is involved in evaluating a solution against a standard of acceptability.He is at the verification stage of creative problem solving.

Correct AnswerverifiedShow Answer

_____ approach to creative problem solving requires starting with a problem and working to move toward a solution.

Correct AnswerverifiedShow Answer

Creativity can be defined as "bringing into existence an idea that is new."

Correct AnswerverifiedShow Answer

A person will be more effective at decision making if he/she is able to translate,assimilate and activate available information.

Correct AnswerverifiedShow Answer

Each of the following is true of the "Post-It Note" brainstorming method,EXCEPT that:

Correct AnswerverifiedShow Answer

In which of the following stages of creative problem solving does gathering information,defining the problem,generating alternatives,and examining all available information takes place?

Correct AnswerverifiedShow Answer

Lacking the information needed to make a good decision can hinder the decision making process.

Correct AnswerverifiedShow Answer

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C

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C

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True

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