Question 1

Which of the following does not explain why organizations are prone to inertia and slow to change?

Accepted Answer

A)   personal time constraints
B)   political barriers
C)   vested interests in the status quo
D)   entry barriersE) A) and B)
F) All of the above

Question 2

Functional benchmarking

Accepted Answer

A)   is not very useful for organizations with a divisional organizational structure.
B)   endeavors to determine best practices regardless of industry.
C)   restricts the search for best practices to competitors.
D)   is useful when researching industry-specific standards.E) B) and D)
F) All of the above

Question 3

Methods used for ethics management in a compliance-based approach include education,reduced discretion,auditing and controls,and penalties.

Accepted Answer

A) True 
 B)False

Question 4

In order for a firm to become highly ethical,it needs corporate credos and codes of conduct.

Accepted Answer

A) True 
 B)False

Question 5

A highly ethical organization must have all of the following elements except

Accepted Answer

A)   codes of conduct.
B)   corporate credos.
C)   payment plans.
D)   role models.E) C) and D)
F) B) and D)

Question 6

Unethical business practices typically involve the _______ cooperation of others and reflect the values,attitudes,and behavior patterns that define the operating culture of the organization.

Accepted Answer

A)   select
B)   complete
C)   explicit
D)   tacitE) C) and D)
F) A) and D)

Question 7

Designing the organization is the leadership activity that involves building structures,teams,systems,and processes that facilitate the implementation of leader vision.

Accepted Answer

A) True 
 B)False

Question 8

Texas Instruments teaches ethics to its employees.They include all levels of the organization in the exchange of knowledge and auditing of behaviors.This is a good example of a(n) ____________ ethics program.

Accepted Answer

A)   compliance-based
B)   integrity-based
C)   conformance-based
D)   behavioral-basedE) C) and D)
F) B) and C)

Question 9

Which of the following is an important characteristic of a leader?

Accepted Answer

A)   satisfied with the status quo
B)   goal-oriented
C)   reactive
D)   focused on past performanceE) A) and B)
F) B) and C)

Question 10

Companies that cultivate cultures of experimentation and curiosity make sure that ______________ is not,in essence,to be avoided at all costs.

Accepted Answer

A)   experimentation
B)   failure
C)   authority
D)   risk takingE) All of the above
F) A) and B)

Question 11

The source of referent power is

Accepted Answer

A)   subordinate identification with the leader.
B)   leader identification with the subordinates.
C)   derived from the fact that the manager can potentially act as a reference when the employee applies for another job.
D)   derived from manager ability to provide effective incentives to employees.E) A) and B)
F) All of the above

Question 12

The CEO scraps the company commission-based reward system,because it rewards employees for inappropriate behavior.This is an example of

Accepted Answer

A)   setting a direction.
B)   designing the organization.
C)   unethical behavior.
D)   failure to maintain the status quo.E) None of the above
F) C) and D)

Question 13

Socially skilled people tend to have a wide circle of acquaintances as well as a knack for finding common ground and building support.This means that they are less likely to be effective in leading change or in having expertise in building and leading teams.

Accepted Answer

A) True 
 B)False

Question 14

Many situations that a firm faces have regular,identifiable patterns.Leaders tend to handle such routines by establishing ______ or ___________ to be followed that can be applied _______________ to each occurrence.

Accepted Answer

A)   rules; regulations; individually
B)   policies; regulations; uniformly
C)   a policy; a procedure; uniformly
D)   documents; credos; uniquelyE) A) and B)
F) None of the above

Question 15

Organizational learning works best when an organization leader gathers information and teaches it to employees who are like their students.

Accepted Answer

A) True 
 B)False

Question 16

Barriers in which the design of organization structure,information processing,and reporting relationships,impede the proper flow and evaluation of information are known as

Accepted Answer

A)   systemic barriers.
B)   behavioral barriers.
C)   political barriers.
D)   barriers to entry.E) C) and D)
F) None of the above

Question 17

Leaders who are _______________ show a passion for the work itself,such as seeking out creative challenges,a love of learning,and taking pride in a job well done.

Accepted Answer

A)   self-aware
B)   self-regulators
C)   socially skilled
D)   motivatedE) A) and B)
F) C) and D)

Question 18

Compliance-based ethic programs typically are designed by

Accepted Answer

A)   management.
B)   employees.
C)   shareholders.
D)   corporate counsel.E) B) and C)
F) A) and D)

Question 19

Codes of conduct help employees from diverse backgrounds to work more effectively across cultural backgrounds.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following does not constitute organizational bases of leader power?

Accepted Answer

A)   legitimate power
B)   reward power
C)   referent power
D)   coercive powerE) B) and C)
F) A) and D)

Exam 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization

In order for a firm to become highly ethical,it needs corporate credos and codes of conduct.

Correct AnswerverifiedShow Answer

Leaders who are _______________ show a passion for the work itself,such as seeking out creative challenges,a love of learning,and taking pride in a job well done.

Correct AnswerverifiedShow Answer

Methods used for ethics management in a compliance-based approach include education,reduced discretion,auditing and controls,and penalties.

Correct AnswerverifiedShow Answer

Designing the organization is the leadership activity that involves building structures,teams,systems,and processes that facilitate the implementation of leader vision.

Correct AnswerverifiedShow Answer

Organizational learning works best when an organization leader gathers information and teaches it to employees who are like their students.

Correct AnswerverifiedShow Answer

A highly ethical organization must have all of the following elements except

Correct AnswerverifiedShow Answer

The source of referent power is

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Many situations that a firm faces have regular,identifiable patterns.Leaders tend to handle such routines by establishing ______ or ___________ to be followed that can be applied _______________ to each occurrence.

Correct AnswerverifiedShow Answer

Which of the following does not constitute organizational bases of leader power?

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Functional benchmarking

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Compliance-based ethic programs typically are designed by

Correct AnswerverifiedShow Answer

Unethical business practices typically involve the _______ cooperation of others and reflect the values,attitudes,and behavior patterns that define the operating culture of the organization.

Correct AnswerverifiedShow Answer

The CEO scraps the company commission-based reward system,because it rewards employees for inappropriate behavior.This is an example of

Correct AnswerverifiedShow Answer

Socially skilled people tend to have a wide circle of acquaintances as well as a knack for finding common ground and building support.This means that they are less likely to be effective in leading change or in having expertise in building and leading teams.

Correct AnswerverifiedShow Answer

Companies that cultivate cultures of experimentation and curiosity make sure that ______________ is not,in essence,to be avoided at all costs.

Correct AnswerverifiedShow Answer

Which of the following does not explain why organizations are prone to inertia and slow to change?

Correct AnswerverifiedShow Answer

Codes of conduct help employees from diverse backgrounds to work more effectively across cultural backgrounds.

Correct AnswerverifiedShow Answer

Texas Instruments teaches ethics to its employees.They include all levels of the organization in the exchange of knowledge and auditing of behaviors.This is a good example of a(n) ____________ ethics program.

Correct AnswerverifiedShow Answer

Barriers in which the design of organization structure,information processing,and reporting relationships,impede the proper flow and evaluation of information are known as

Correct AnswerverifiedShow Answer

Which of the following is an important characteristic of a leader?

Correct AnswerverifiedShow Answer

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Many situations that a firm faces have regular,identifiable patterns.Leaders tend to handle such routines by establishing or _ to be followed that can be applied ___________ to each occurrence.

Correct Answer
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