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A _________________ is a statement describing an organization's commitment to certain standards of ethical behaviour.


A) role model
B) control system
C) corporate credo
D) reward structure

E) All of the above
F) B) and D)

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The top-down perspective of empowerment


A) encourages intelligent risk-taking.
B) trusts people to perform.
C) encourages cooperative behaviour.
D) delegates responsibility.

E) None of the above
F) B) and C)

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Which of the following does not explain why organizations are prone to inertia and slow to change?


A) Personal time constraints
B) Political barriers
C) Vested interests in the status quo
D) Organizational investments

E) None of the above
F) A) and B)

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D

The three broad sets of capabilities that a leader should possess include all of the following except


A) technical skills.
B) cognitive abilities.
C) calculative abilities.
D) emotional intelligence.

E) A) and D)
F) C) and D)

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Business ethics is the application of ethical standards to commercial enterprise.

A) True
B) False

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Leaders are not expected to accept personal responsibility for ethical behaviour in an organization because ethics is a matter of individual choice.

A) True
B) False

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How can corporate credos and codes of conduct be helpful in shaping the moral dimensions of an organization?

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Corporate credos and codes of conduct ar...

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Behavioural barriers to change occur because of conflicts between departments,conflicts arising from power relationships,and refusal to share information.

A) True
B) False

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What are the five key elements of a learning organization? What is the value of a learning organization in today's global marketplace?

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The key elements of a learning organization are: (1)inspiring and motivating people with mission and purpose; (2)empowering employees at all levels; (3)accumulating and sharing internal knowledge; (4)gathering and integrating external knowledge; (5)challenging the status quo and enabling creativity. Many organizations and their managers get so caught up in carrying out their day-to-day work that they rarely,if ever,stop to think objectively about themselves and their businesses.They often fail to ask the probing questions that might lead them to call into question their basic assumptions,to refresh their strategies,or to re-engineer their work processes.Building a learning organization involves the constant challenging of assumptions and building flexible and adaptable organizational structures and systems.

Companies that cultivate cultures of experimentation and curiosity make sure that _________ is not,in essence,a bad thing.


A) success
B) failure
C) dissent
D) risk taking

E) B) and D)
F) A) and C)

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Inspiring and motivating people with a mission or purpose is a necessary and sufficient condition for developing a learning organization.

A) True
B) False

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An empowerment perspective that delegates responsibility,focuses on accountability,and relies on clearly specified rewards to motivate is known as


A) the leadership perspective.
B) the top-down approach.
C) the bottom-up approach.
D) the accounting model.

E) A) and C)
F) None of the above

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All of the following statements about ethical organizations are true except


A) the potential benefits of an ethical organization are few but direct.
B) ethical values shape the search for opportunities.
C) organizational ethics define what a company is and what it stands for.
D) ethics provide a common frame of reference that serves as a unifying force.

E) B) and C)
F) A) and D)

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Discuss why corporate social responsibility ought to influence managerial thinking and strategic decision making.

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Firms that aspire to become ethical and ...

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The bottom-up perspective of empowerment


A) clarifies the organization's values and mission.
B) builds teams to encourage cooperative behaviour.
C) communicates specific plans.
D) encourages employees to ask permission rather than forgiveness.

E) None of the above
F) C) and D)

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Citibank CEO Walter Wriston believes a firm can "blow the competition away" by figuring out how to harness the collective genius of people in an organization.

A) True
B) False

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Discuss the reasons why organizations and managers at all levels are prone to inertia and slow to learn,adapt and change.

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Reasons include: many people have a vest...

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Designing the organization is the leadership activity that involves building structures,teams,systems,and processes that facilitate the implementation of a leader's vision.

A) True
B) False

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A leader's role in developing a strategic vision includes the following attributes except


A) a clear future direction.
B) a framework for their organization's mission and goals.
C) enhanced employee communication and commitment.
D) power in overcoming resistance to change

E) None of the above
F) A) and B)

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What is the leader's role in establishing an ethical organization?

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The ethical orientation of a leader is a key factor in promoting ethical behaviour.Ethical leaders must take personal,moral responsibility for their actions and decision making.Leaders who exhibit high ethical standards become role models for others and raise an organization's overall level of ethical behaviour.Ethical behaviour must start with the leader before the employees can be expected to perform accordingly.

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