Question 1

The number of people reporting directly to a given manager is known as:

Accepted Answer

A)   Span of control
B)   Span of authority
C)   Chain of command
D)   Unity of command
E)   Unity of controlF) A) and B)
G) C) and D)

Question 2

Define the concept of span of control. Discuss what factors an organization should consider when determining the appropriate span of control.

Accepted Answer

Span of control refers to the number of ...

Question 3

Managers should use the internal processes approach when organizational performance is strongly influenced by specific processes.

Accepted Answer

A) True 
 B)False

Question 4

What is a learning organization? Describe the process through which organizations effectively learn.

Accepted Answer

In recent years, organizational theorist...

Question 5

The approach to assessing organizational effectiveness that relates to inputs rather than outputs is the _________ approach.

Accepted Answer

A)   Resource acquisition
B)   Goal accomplishment
C)   Organizational culture
D)   Strategic constitutencies satisfaction
E)   Internal processesF) C) and E)
G) B) and D)

Question 6

One of the "pros" of horizontal organizations is:

Accepted Answer

A)   Lower cost of entry
B)   Improved responsiveness to customers
C)   Sharing of equipment and expertise
D)   Clear roles and responsibilities
E)   Lines or formal authority along two dimensionsF) B) and D)
G) B) and C)

Question 7

ABC, Inc., has not been able to bring any changes to its existing products for a very long time. For the last two years, it has not launched a single new product. It has also been facing constant complaints from customers. Recently, it has been sued for violating local noise regulations. Which of the following generic organizational effectiveness criteria is a cause of concern for ABC, Inc.?

Accepted Answer

A)   Internal processes
B)   External processes
C)   Strategic constituencies satisfaction
D)   Resource acquisition
E)   Goal accomplishmentF) A) and B)
G) None of the above

Question 8

Which of the following is not one of the common denominators of organizations?

Accepted Answer

A)   Coordination of effort
B)   Profit motive
C)   Hierarchy of authority
D)   Division of labor
E)   Aligned goalsF) B) and E)
G) A) and B)

Question 9

Horizontal designs attempt to dissolve departmental boundaries and reporting relationships as much as possible.

Accepted Answer

A) True 
 B)False

Question 10

According to the contingency approach to organization design, organizations tend to be more effective when they are structured to fit the demands of the situation.

Accepted Answer

A) True 
 B)False

Question 11

A closed system is said to be a self-sufficient entity.

Accepted Answer

A) True 
 B)False

Question 12

Information acquisition is about the processes used to share information within the organization.

Accepted Answer

A) True 
 B)False

Question 13

Experts on the subject of organizational effectiveness have concluded that organizations should use:

Accepted Answer

A)   The goal accomplishment approach when goals are unclear
B)   The internal processes approach when powerful stakeholders can significantly benefit or harm the organization's performance
C)   The strategic constituencies approach when performance is strongly influenced by specific processes
D)   The resource acquisition approach when inputs have a traceable effect on results or output
E)   The competing values approach when the organization's culture is that of a clan or marketF) A) and E)
G) B) and D)

Question 14

One of the advantages of matrix structures is clear roles and responsibilities.

Accepted Answer

A) True 
 B)False

Question 15

Managers should consider certain key factors when making decisions about how best to design an organization. These are:

Accepted Answer

A)   Strategy and goals; culture; climate; and human resources
B)   Strategy and goals; technology; size; and culture
C)   Culture; climate; human resources; and leadership
D)   Size; technology; and environmental change
E)   Strategy and goals; size; technology; and human resourcesF) A) and E)
G) A) and D)

Question 16

__________ rely on a vertical hierarchy and attempt to define clear departmental boundaries and reporting relationships.

Accepted Answer

A)   Traditional structures
B)   Horizontal designs
C)   Open designs
D)   Boundaryless organizations
E)   Learning organizationsF) B) and E)
G) C) and E)

Question 17

A matrix structure violates the unity of command principle.

Accepted Answer

A) True 
 B)False

Question 18

An organization chart is a graphic representation showing the formal and informal authority in an organization.

Accepted Answer

A) True 
 B)False

Question 19

Pierre is a foreman in a plant. He has 25 line workers who report to him on the night shift. From what you have read about organization charts, what do you know for sure?

Accepted Answer

A)   His subordinates enjoy less autonomy than others.
B)   His subordinates take part in the decision-making process.
C)   He has a wide span of control.
D)   His subordinates are closely supervised.
E)   He is encountering high administrative costs.F) B) and C)
G) A) and B)

Question 20

Which of the following statements about span of control is true?

Accepted Answer

A)   Larger organizations tend to have wider spans of control
B)   Costs tend to be higher in organizations with narrow spans
C)   Complex tasks tend to require a narrower span of control
D)   Narrow spans of control are mostly found in clan cultures
E)   Senior-level executives tend to have wider spans of controlF) B) and E)
G) B) and D)

Exam 15: Organizational Design, Effectiveness, and Innovation

The approach to assessing organizational effectiveness that relates to inputs rather than outputs is the _________ approach.

Correct Answer
verified

Define the concept of span of control. Discuss what factors an organization should consider when determining the appropriate span of control.

Correct Answer
verified
Span of control refers to the number of ...
View Answer

__________ rely on a vertical hierarchy and attempt to define clear departmental boundaries and reporting relationships.

Correct Answer
verified

A closed system is said to be a self-sufficient entity.

Correct Answer
verified

An organization chart is a graphic representation showing the formal and informal authority in an organization.

Correct Answer
verified

Pierre is a foreman in a plant. He has 25 line workers who report to him on the night shift. From what you have read about organization charts, what do you know for sure?

Correct Answer
verified

One of the "pros" of horizontal organizations is:

Correct Answer
verified

Which of the following statements about span of control is true?

Correct Answer
verified

What is a learning organization? Describe the process through which organizations effectively learn.

Correct Answer
verified
In recent years, organizational theorist...
View Answer

One of the advantages of matrix structures is clear roles and responsibilities.

Correct Answer
verified

According to the contingency approach to organization design, organizations tend to be more effective when they are structured to fit the demands of the situation.

Correct Answer
verified

Information acquisition is about the processes used to share information within the organization.

Correct Answer
verified

The number of people reporting directly to a given manager is known as:

Correct Answer
verified

Which of the following is not one of the common denominators of organizations?

Correct Answer
verified

Experts on the subject of organizational effectiveness have concluded that organizations should use:

Correct Answer
verified

A matrix structure violates the unity of command principle.

Correct Answer
verified

Correct Answer
verified

Managers should use the internal processes approach when organizational performance is strongly influenced by specific processes.

Correct Answer
verified

Managers should consider certain key factors when making decisions about how best to design an organization. These are:

Correct Answer
verified

Horizontal designs attempt to dissolve departmental boundaries and reporting relationships as much as possible.

Correct Answer
verified

Exam 15: Organizational Design, Effectiveness, and Innovation

The approach to assessing organizational effectiveness that relates to inputs rather than outputs is the _________ approach.

Correct AnswerverifiedShow Answer

Define the concept of span of control. Discuss what factors an organization should consider when determining the appropriate span of control.

Correct AnswerverifiedSpan of control refers to the number of ...View AnswerShow Answer

__________ rely on a vertical hierarchy and attempt to define clear departmental boundaries and reporting relationships.

Correct AnswerverifiedShow Answer

A closed system is said to be a self-sufficient entity.

Correct AnswerverifiedShow Answer

An organization chart is a graphic representation showing the formal and informal authority in an organization.

Correct AnswerverifiedShow Answer

Pierre is a foreman in a plant. He has 25 line workers who report to him on the night shift. From what you have read about organization charts, what do you know for sure?

Correct AnswerverifiedShow Answer

One of the "pros" of horizontal organizations is:

Correct AnswerverifiedShow Answer

Which of the following statements about span of control is true?

Correct AnswerverifiedShow Answer

What is a learning organization? Describe the process through which organizations effectively learn.

Correct AnswerverifiedIn recent years, organizational theorist...View AnswerShow Answer

One of the advantages of matrix structures is clear roles and responsibilities.

Correct AnswerverifiedShow Answer

According to the contingency approach to organization design, organizations tend to be more effective when they are structured to fit the demands of the situation.

Correct AnswerverifiedShow Answer

Information acquisition is about the processes used to share information within the organization.

Correct AnswerverifiedShow Answer

The number of people reporting directly to a given manager is known as:

Correct AnswerverifiedShow Answer

Which of the following is not one of the common denominators of organizations?

Correct AnswerverifiedShow Answer

Experts on the subject of organizational effectiveness have concluded that organizations should use:

Correct AnswerverifiedShow Answer

A matrix structure violates the unity of command principle.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Managers should use the internal processes approach when organizational performance is strongly influenced by specific processes.

Correct AnswerverifiedShow Answer

Managers should consider certain key factors when making decisions about how best to design an organization. These are:

Correct AnswerverifiedShow Answer

Horizontal designs attempt to dissolve departmental boundaries and reporting relationships as much as possible.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified
Span of control refers to the number of ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
In recent years, organizational theorist...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified