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When a group of people actively pursue a particular issue, this is called a(an) :


A) Coalition
B) Consultation
C) Network
D) Alliance
E) Lobbying group

F) B) and D)
G) A) and B)

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In power distribution, the manager adopts the _____ style.


A) Domination
B) Consultation
C) Participation
D) Delegation
E) Laissez-faire

F) A) and C)
G) C) and D)

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Describe the dynamics of power in the context of an individual who has been promoted to a managerial position over former co-workers. What advice should a person in that situation follow?

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The first three bases of power (legitima...

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Effective empowerment involves giving decision-making authority to all employees in each and every situation.

A) True
B) False

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Apologies are a form of trust repair.

A) True
B) False

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Structural empowerment is an input into psychological empowerment.

A) True
B) False

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Organizational justice is the strongest organizational influence on politics.

A) True
B) False

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Valued knowledge or information gives an individual ________ power over those needing that information.


A) Reward
B) Coercion
C) Referent
D) Legitimate
E) Expert

F) B) and E)
G) A) and E)

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Having the sense that you have control over your work is called competence.

A) True
B) False

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Research has found that people's perceptions of politics were positively associated with job satisfaction.

A) True
B) False

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Efforts to enhance employee performance, well-being, and positive attitudes are known as positive organizational support.

A) True
B) False

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Your feeling that your efforts make a difference and affect the organization is known as:


A) Impact
B) Meaning
C) Self-determination
D) Competence
E) Significance

F) B) and D)
G) A) and D)

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Which of the following statements about impression management is false?


A) Impression management is generally damaging to careers
B) Ingratiation can improve your performance appraisal results
C) Ingratiation can make your boss like you more
D) Too little impression management can cause you to be overlooked by your boss
E) Too much impression management can get you labeled a "phony"

F) C) and D)
G) B) and C)

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Psychological empowerment occurs when employees feel a sense of meaning, competition, self-efficacy, and impact at work.

A) True
B) False

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Hugh tried his best to convince Irene about a new business proposal, but Irene presented some good counterarguments and stalled the proposal. This is an example of:


A) Compliance
B) Adherence
C) Allegiance
D) Resistance
E) Commitment

F) C) and E)
G) B) and D)

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People who do what is required, exert no extra effort, and provide no extra input are said to be resisting.

A) True
B) False

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Individuals or organizations have _______ power if they can obtain compliance by promising or delivering positive reinforcement.


A) Reward
B) Coercion
C) Referent
D) Legitimate
E) Expert

F) C) and D)
G) B) and C)

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The field that involves impression management at the organizational level is called:


A) Public speaking
B) Public relations
C) Community relations
D) Shareholder relations
E) Stakeholder relations

F) A) and B)
G) A) and C)

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There are five bases of power: legitimate, reward, coercive, expert, and referent.

A) True
B) False

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The kind of power that comes into play when one's personal characteristics and social relationships become the reason for compliance is expert power.

A) True
B) False

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