Question 1

In the confirmation bias, the decision maker tends to base decisions on information that is readily available in memory.

Accepted Answer

A) True 
 B)False

Question 2

Analyze the advantages and disadvantages of group decision making. For what types of decision should group decision making be used?

Accepted Answer

The advantages to using groups include: (1) greater pool of knowledge, (2) different approaches to a problem, (3) greater commitment to a decision, (4) better understanding of decision rationale, and (5) more visible role modeling. The disadvantages to using groups include: (1) social pressure, (2) a few people dominate, (3) goal displacement, and (4) groupthink.
You should use a contingency approach in deciding whether or not to include groups in the decision-making process. If the decision occurs frequently and is of a routine nature use groups because they tend to produce more consistent decisions than do individuals. Given time constraints, let the most competent individual rather than a group, make the decision. In the face of environmental threats such as time pressure and potential serious effects of a decision, groups use less information and fewer communication channels. This increases the probability of a bad decision. With complex tasks, managers should devise mechanisms to enhance communication effectiveness. The quality of communication strongly affects a group's productivity.

Question 3

In informing a decision,

Accepted Answer

A)   Evidence forms the basis of the decision.
B)   Evidence is one of several inputs to the decision process.
C)   Evidence is created to support a decision using other inputs.
D)   Evidence should not be used.
E)   Only quantitative evidence is used.F) D) and E)
G) B) and D) B

Question 4

Brainsourcing is a common technique used by individuals and groups to generate potential solutions.

Accepted Answer

A) True 
 B)False

Question 5

The final stage of the creative performance behavior process is:

Accepted Answer

A)   Problem formulation
B)   Problem definition
C)   Preparation/information gathering
D)   Idea generation
E)   Idea evaluation/validationF) A) and C)
G) B) and E) E

Question 6

The dimensions that compose a person's decision-making style are:

Accepted Answer

A)   Extraversion and agreeableness
B)   Value orientation and tolerance for ambiguity
C)   Locus of control and conscientiousness
D)   Emotionality and individualism
E)   Intuition and emotional intelligenceF) B) and C)
G) D) and E)

Question 7

Creativity involves a convergence between tacit and explicit knowledge.

Accepted Answer

A) True 
 B)False

Question 8

The rational model of decision making explains how managers should make decisions.

Accepted Answer

A) True 
 B)False

Question 9

__________ and ________ drive creative performance behaviors.

Accepted Answer

A)   Task; person focus
B)   Tolerance for ambiguity; locus of control
C)   Heuristics; biases
D)   Alternatives; solutions
E)   Person factors; environmental characteristicsF) B) and C)
G) A) and D)

Question 10

In evaluating alternatives and selecting a solution, managers should evaluate the legality and efficiency of potential solutions and conduct a cost-benefit analysis.

Accepted Answer

A) True 
 B)False

Question 11

The tendency to experience groupthink decreases as a group becomes more cohesive.

Accepted Answer

A) True 
 B)False

Question 12

Information that can easily be put into words is known as:

Accepted Answer

A)   Holistic
B)   Bounded
C)   Explicit knowledge
D)   Normative
E)   HeuristicF) A) and E)
G) B) and D)

Question 13

A person with a high tolerance for ambiguity who is oriented toward task and technical concerns when making a decision has which style?

Accepted Answer

A)   Analytical
B)   Conceptual
C)   Directive
D)   Behavioral
E)   ConsultativeF) B) and E)
G) A) and B)

Question 14

In what types of situations should a manager use rational and nonrational models of decision making? Explain.

Accepted Answer

Integrate rational and nonrational model...

Question 15

The stages of rational decision making, in order, are:

Accepted Answer

A)   Identify the problem or opportunity; generate alternative solutions; evaluate alternatives; and implement and evaluate the solution.
B)   Generate alternative solutions; identify the problem or opportunity; evaluate alternatives; and implement and evaluate the solution.
C)   Evaluate alternatives; identify the problem or opportunity; generate alternative solutions; and implement and evaluate the solution.
D)   Evaluate alternatives; generate alternative solutions; identify the problem or opportunity; and implement and evaluate the solution.
E)   Identify the problem or opportunity; evaluate alternatives; generate alternative solutions; and implement and evaluate the solutions.F) A) and C)
G) D) and E)

Question 16

People with a directive style have a low tolerance for ambiguity and are oriented toward people and social concerns.

Accepted Answer

A) True 
 B)False

Question 17

When Roger comes to work in the morning, the first thing he does is head to the employee lounge where he grabs a cup of coffee and talks to coworkers for several minutes. This implies that he probably has a:

Accepted Answer

A)   Low tolerance for ambiguity
B)   High tolerance for ambiguity
C)   Task orientation
D)   Low need for structure
E)   Social orientationF) D) and E)
G) A) and E)

Question 18

In the _________ bias, a decision maker tends to stick to an ineffective course of action when it is unlikely that the bad situation can be reversed.

Accepted Answer

A)   Confirmation
B)   Availability
C)   Escalation of commitment
D)   Overconfidence
E)   FramingF) B) and C)
G) All of the above

Question 19

In groupthink, the "inherent morality" symptom is likely to:

Accepted Answer

A)   Breed excessive optimism
B)   Cause groups to underestimate opponents
C)   Cause groups to interpret silence as assent
D)   Question loyalty of dissenters
E)   Cause the group to ignore ethical considerationsF) A) and D)
G) A) and C)

Question 20

People with a low tolerance for ambiguity thrive in uncertain situations.

Accepted Answer

A) True 
 B)False

Exam 11: Decision Making and Creativity

In the confirmation bias, the decision maker tends to base decisions on information that is readily available in memory.

Correct Answer
verified

Analyze the advantages and disadvantages of group decision making. For what types of decision should group decision making be used?

In informing a decision,

Correct Answer
verified
B

Brainsourcing is a common technique used by individuals and groups to generate potential solutions.

Correct Answer
verified

The final stage of the creative performance behavior process is:

Correct Answer
verified
E

The dimensions that compose a person's decision-making style are:

Correct Answer
verified

Creativity involves a convergence between tacit and explicit knowledge.

Correct Answer
verified

The rational model of decision making explains how managers should make decisions.

Correct Answer
verified

__ and drive creative performance behaviors.

Correct Answer
verified

In evaluating alternatives and selecting a solution, managers should evaluate the legality and efficiency of potential solutions and conduct a cost-benefit analysis.

Correct Answer
verified

The tendency to experience groupthink decreases as a group becomes more cohesive.

Correct Answer
verified

Information that can easily be put into words is known as:

Correct Answer
verified

A person with a high tolerance for ambiguity who is oriented toward task and technical concerns when making a decision has which style?

Correct Answer
verified

In what types of situations should a manager use rational and nonrational models of decision making? Explain.

Correct Answer
verified
Integrate rational and nonrational model...
View Answer

The stages of rational decision making, in order, are:

Correct Answer
verified

People with a directive style have a low tolerance for ambiguity and are oriented toward people and social concerns.

Correct Answer
verified

When Roger comes to work in the morning, the first thing he does is head to the employee lounge where he grabs a cup of coffee and talks to coworkers for several minutes. This implies that he probably has a:

Correct Answer
verified

In the _________ bias, a decision maker tends to stick to an ineffective course of action when it is unlikely that the bad situation can be reversed.

Correct Answer
verified

In groupthink, the "inherent morality" symptom is likely to:

Correct Answer
verified

People with a low tolerance for ambiguity thrive in uncertain situations.

Correct Answer
verified

Exam 11: Decision Making and Creativity

In the confirmation bias, the decision maker tends to base decisions on information that is readily available in memory.

Correct AnswerverifiedShow Answer

Analyze the advantages and disadvantages of group decision making. For what types of decision should group decision making be used?

In informing a decision,

Correct AnswerverifiedB

Brainsourcing is a common technique used by individuals and groups to generate potential solutions.

Correct AnswerverifiedShow Answer

The final stage of the creative performance behavior process is:

Correct AnswerverifiedE

The dimensions that compose a person's decision-making style are:

Correct AnswerverifiedShow Answer

Creativity involves a convergence between tacit and explicit knowledge.

Correct AnswerverifiedShow Answer

The rational model of decision making explains how managers should make decisions.

Correct AnswerverifiedShow Answer

__________ and ________ drive creative performance behaviors.

Correct AnswerverifiedShow Answer

In evaluating alternatives and selecting a solution, managers should evaluate the legality and efficiency of potential solutions and conduct a cost-benefit analysis.

Correct AnswerverifiedShow Answer

The tendency to experience groupthink decreases as a group becomes more cohesive.

Correct AnswerverifiedShow Answer

Information that can easily be put into words is known as:

Correct AnswerverifiedShow Answer

A person with a high tolerance for ambiguity who is oriented toward task and technical concerns when making a decision has which style?

Correct AnswerverifiedShow Answer

In what types of situations should a manager use rational and nonrational models of decision making? Explain.

Correct AnswerverifiedIntegrate rational and nonrational model...View AnswerShow Answer

The stages of rational decision making, in order, are:

Correct AnswerverifiedShow Answer

People with a directive style have a low tolerance for ambiguity and are oriented toward people and social concerns.

Correct AnswerverifiedShow Answer

When Roger comes to work in the morning, the first thing he does is head to the employee lounge where he grabs a cup of coffee and talks to coworkers for several minutes. This implies that he probably has a:

Correct AnswerverifiedShow Answer

In the _________ bias, a decision maker tends to stick to an ineffective course of action when it is unlikely that the bad situation can be reversed.

Correct AnswerverifiedShow Answer

In groupthink, the "inherent morality" symptom is likely to:

Correct AnswerverifiedShow Answer

People with a low tolerance for ambiguity thrive in uncertain situations.

Correct AnswerverifiedShow Answer

Correct Answer
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B

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E

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__ and drive creative performance behaviors.

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified
Integrate rational and nonrational model...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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