Question 1

The two types of roles that are very important to effective group functioning are task and maintenance.

Accepted Answer

A) True 
 B)False

Question 2

One function of a formal group is to generate new or creative ideas or solutions.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is not one of the Cs of team players?

Accepted Answer

A)   Conscientious
B)   Committed
C)   Collaborative
D)   Competent
E)   All of the above are Cs of team playersF) A) and E)
G) D) and E)

Question 4

A group role is a set of expected behaviors for members of the group as a whole.

Accepted Answer

A) True 
 B)False

Question 5

What are norms? Where do they come from? Give examples of norms from groups that you have been a member of.

Accepted Answer

A norm is an attitude, opinion, feeling,...

Question 6

The size of a group is limited by:

Accepted Answer

A)   Physical space
B)   The potential for mutual interaction and awareness
C)   Geographic distance
D)   Internet capabilities
E)   Psychological distanceF) B) and C)
G) A) and E)

Question 7

Teamwork competencies include keeping the team on track and expecting quality work.

Accepted Answer

A) True 
 B)False

Question 8

Task roles enable a group to define, clarify, and pursue a common purpose.

Accepted Answer

A) True 
 B)False

Question 9

A document that describes how a team will operate is called a:

Accepted Answer

A)   Strategic plan
B)   Agenda
C)   Charter
D)   Contract
E)   NormF) D) and E)
G) C) and E)

Question 10

In a true team, leadership must be shared.

Accepted Answer

A) True 
 B)False

Question 11

A group becomes a team when:

Accepted Answer

A)   A clear leader is identified
B)   The group reaches the norming stage of group development
C)   Accountability shifts from strictly individual to both individual and collective
D)   Maintenance roles dominate task roles
E)   The group completes its taskF) A) and D)
G) A) and B)

Question 12

Groups share norms and have goals.

Accepted Answer

A) True 
 B)False

Question 13

As groups move from forming into storming and then norming, the dependence of members on each other increases but team effectiveness decreases.

Accepted Answer

A) True 
 B)False

Question 14

Formal groups perform two basic functions: __________ and __________.

Accepted Answer

A)   Personal; interpersonal
B)   Organizational; individual
C)   Task; maintenance
D)   Roles; norms
E)   Forming; adjourningF) D) and E)
G) All of the above

Question 15

XYZ Inc. brings together specialists from production, marketing, and finance from around the world, and gives each such team the power to make its own decisions. This implies that the firm is creating a(n)  _____ team.

Accepted Answer

A)   Centralized
B)   Cross-functional
C)   Authoritarian
D)   Dependent
E)   ParallelF) None of the above
G) B) and C)

Question 16

Which of the following statements about groups is not true?

Accepted Answer

A)   People often play multiple roles in their lives
B)   Individuals frequently play more than one role in a group
C)   People who do not conform to group roles are given high status by the group
D)   Both task and maintenance roles are important to group effectiveness
E)   Leaders can help groups function effectively by stepping in to perform roles the group has not undertaken on its ownF) A) and E)
G) B) and D)

Question 17

During group meetings Patty feels that everyone should have their say whenever the group makes an important decision. She makes sure that every group member gets the chance to put forth his or her own ideas during the meeting. Which of the following maintenance roles is Patty performing?

Accepted Answer

A)   Harmonizer
B)   Encourage
C)   Compromiser
D)   Standard setter
E)   GatekeeperF) A) and D)
G) A) and C)

Question 18

In a study of executives from 300 companies, the most desirable soft skill named was:

Accepted Answer

A)   Interpersonal skills
B)   Social skills
C)   Managerial skills
D)   Teamwork
E)   Functional knowledge of businessF) All of the above
G) None of the above

Question 19

In which stage of the group development process do group members try to determine how they fit into the power structure?

Accepted Answer

A)   Forming
B)   Storming
C)   Norming
D)   Conforming
E)   PerformingF) All of the above
G) A) and B)

Question 20

Discuss the pros and cons of overlapping formal and informal groups in organizations.

Accepted Answer

The desirability of overlapping formal a...

Exam 8: Groups and Teams

In a true team, leadership must be shared.

Correct AnswerverifiedShow Answer

In a study of executives from 300 companies, the most desirable soft skill named was:

Correct AnswerverifiedShow Answer

As groups move from forming into storming and then norming, the dependence of members on each other increases but team effectiveness decreases.

Correct AnswerverifiedShow Answer

Formal groups perform two basic functions: __________ and __________.

Correct AnswerverifiedShow Answer

The size of a group is limited by:

Correct AnswerverifiedShow Answer

In which stage of the group development process do group members try to determine how they fit into the power structure?

Correct AnswerverifiedShow Answer

XYZ Inc. brings together specialists from production, marketing, and finance from around the world, and gives each such team the power to make its own decisions. This implies that the firm is creating a(n) _____ team.

Correct AnswerverifiedShow Answer

One function of a formal group is to generate new or creative ideas or solutions.

Correct AnswerverifiedShow Answer

A group becomes a team when:

Correct AnswerverifiedShow Answer

A document that describes how a team will operate is called a:

Correct AnswerverifiedShow Answer

Discuss the pros and cons of overlapping formal and informal groups in organizations.

Correct AnswerverifiedThe desirability of overlapping formal a...View AnswerShow Answer

Teamwork competencies include keeping the team on track and expecting quality work.

Correct AnswerverifiedShow Answer

During group meetings Patty feels that everyone should have their say whenever the group makes an important decision. She makes sure that every group member gets the chance to put forth his or her own ideas during the meeting. Which of the following maintenance roles is Patty performing?

Correct AnswerverifiedShow Answer

A group role is a set of expected behaviors for members of the group as a whole.

Correct AnswerverifiedShow Answer

What are norms? Where do they come from? Give examples of norms from groups that you have been a member of.

Correct AnswerverifiedA norm is an attitude, opinion, feeling,...View AnswerShow Answer

The two types of roles that are very important to effective group functioning are task and maintenance.

Correct AnswerverifiedShow Answer

Groups share norms and have goals.

Correct AnswerverifiedShow Answer

Which of the following statements about groups is not true?

Correct AnswerverifiedShow Answer

Which of the following is not one of the Cs of team players?

Correct AnswerverifiedShow Answer

Task roles enable a group to define, clarify, and pursue a common purpose.

Correct AnswerverifiedShow Answer

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Formal groups perform two basic functions: and .

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The desirability of overlapping formal a...
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A norm is an attitude, opinion, feeling,...
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