Question 1

Job enrichment is based on _________ theory of job satisfaction.

Accepted Answer

A)   Herzberg's motivator-hygiene
B)   Acquired needs
C)   Self-determination
D)   Equity
E)   ExpectancyF) A) and D)
G) A) and E)

Question 2

Professor Jones learns that faculty members in another college with the same degree, years of teaching experience, and publication record are making significantly more money than he is. He considers this unfair. Which aspect of justice is he reacting to?

Accepted Answer

A)   Institutional
B)   Organizational
C)   Distributive
D)   Procedural
E)   InteractionalF) All of the above
G) B) and E)

Question 3

Fiona was telling her friend about the freedom and discretion given to her in scheduling and deciding the procedures used to complete the tasks assigned to her. Which of the following job characteristics was she talking about?

Accepted Answer

A)   Feedback
B)   Autonomy
C)   Task significance
D)   Skill variety
E)   Task identityF) A) and B)
G) D) and E)

Question 4

Describe Maslow's needs hierarchy theory. How could a manager use this theory to motivate employees?

Accepted Answer

The need hierarchy theory states that mo...

Question 5

Which of the following statements about goals and goal setting is not true?

Accepted Answer

A)   Goals increase persistence
B)   Goals direct attention
C)   Goals should be set at a level just beyond reachable ("stretch" goals) 
D)   Goal achievement leads to job satisfaction
E)   Specific goals lead to higher performanceF) A) and D)
G) B) and D)

Question 6

Perceptions of equity are based on comparing:

Accepted Answer

A)   My total input to another's total input
B)   My total output to another's total output
C)   My total input to another's total output
D)   My total output to another's total input
E)   The ratio of my output to my input, compared to another's total output to inputF) A) and C)
G) All of the above

Question 7

Expectancy theory is a model of motivation that explains how people strive for fairness.

Accepted Answer

A) True 
 B)False

Question 8

Research has supported the job characteristics model as an important way for managers to increase employee job satisfaction.

Accepted Answer

A) True 
 B)False

Question 9

How do content and process theories of motivation differ? Name at least two of each type of motivation theory and use these to illustrate your points.

Accepted Answer

Content theories look at what motivates ...

Question 10

Which of the following is not an example of a hygiene factor?

Accepted Answer

A)   Supervision
B)   Company policies
C)   Salary
D)   Working conditions
E)   RecognitionF) A) and B)
G) C) and D)

Question 11

The extent to which an individual performs a whole or completely identifiable piece of work in a job is called:

Accepted Answer

A)   Task variety
B)   Task identity
C)   Task management
D)   Autonomy
E)   Experienced responsibilityF) B) and C)
G) A) and E)

Question 12

I will perceive negative inequity when:

Accepted Answer

A)   Another's total rewards are greater than rewards I receive
B)   Another's total input is less than my total input
C)   Another's ratio of outputs to inputs exceeds my ratio of my outputs to my inputs
D)   Another's ratio of outputs to inputs is less than my ratio of my outputs to my inputs
E)   Another's ratio of outputs to inputs is equal to my ratio of my outputs to my inputsF) A) and E)
G) B) and C)

Question 13

Our personality has nothing to do with our motivation.

Accepted Answer

A) True 
 B)False

Question 14

How an individual perceives the movement from performance to outcome is called:

Accepted Answer

A)   An expectancy
B)   An expectation
C)   Instrumentality
D)   A valence
E)   A valueF) All of the above
G) A) and B)

Question 15

The need for prestige and reputation is part of the need for:

Accepted Answer

A)   Love
B)   Esteem
C)   Self-actualization
D)   Safety
E)   PhysiologicalF) A) and B)
G) A) and C)

Question 16

Identify the basic types of job design available to a manager, and the effects of each of these on worker motivation.

Accepted Answer

There are three broad approaches to job ...

Question 17

Gerry, one of your subordinates, seems to care so much about being liked that he rarely states strong opinions in meetings of your department. Based on this, Gerry probably:

Accepted Answer

A)   Has a strong need for personal power
B)   Has a strong need for institutional power
C)   Has a strong need for affiliation
D)   Has a strong need for achievement
E)   Has a low need for achievementF) C) and D)
G) B) and D)

Question 18

Process theories are more dynamic than content theories.

Accepted Answer

A) True 
 B)False

Question 19

__________ is defined as the physical and cognitive changes individuals make in the task or relational boundaries of their work.

Accepted Answer

A)   Job swapping
B)   Job crafting
C)   Job design
D)   Job enrichment
E)   Job enlargementF) A) and B)
G) B) and E)

Question 20

In _________ job design, managers changed employees' tasks with the intent of increasing motivation and productivity.

Accepted Answer

A)   Top-down
B)   Bottom-up
C)   Idiosyncratic
D)   Work-team
E)   Joint ownershipF) C) and D)
G) B) and C)

Exam 5: Foundations of Employee Motivation

Research has supported the job characteristics model as an important way for managers to increase employee job satisfaction.

Correct AnswerverifiedShow Answer

Describe Maslow's needs hierarchy theory. How could a manager use this theory to motivate employees?

Correct AnswerverifiedThe need hierarchy theory states that mo...View AnswerShow Answer

Process theories are more dynamic than content theories.

Correct AnswerverifiedShow Answer

Expectancy theory is a model of motivation that explains how people strive for fairness.

Correct AnswerverifiedShow Answer

The extent to which an individual performs a whole or completely identifiable piece of work in a job is called:

Correct AnswerverifiedShow Answer

In _________ job design, managers changed employees' tasks with the intent of increasing motivation and productivity.

Correct AnswerverifiedShow Answer

Perceptions of equity are based on comparing:

Correct AnswerverifiedShow Answer

Fiona was telling her friend about the freedom and discretion given to her in scheduling and deciding the procedures used to complete the tasks assigned to her. Which of the following job characteristics was she talking about?

Correct AnswerverifiedShow Answer

Which of the following statements about goals and goal setting is not true?

Correct AnswerverifiedShow Answer

How do content and process theories of motivation differ? Name at least two of each type of motivation theory and use these to illustrate your points.

Correct AnswerverifiedContent theories look at what motivates ...View AnswerShow Answer

Identify the basic types of job design available to a manager, and the effects of each of these on worker motivation.

Correct AnswerverifiedThere are three broad approaches to job ...View AnswerShow Answer

I will perceive negative inequity when:

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Which of the following is not an example of a hygiene factor?

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Professor Jones learns that faculty members in another college with the same degree, years of teaching experience, and publication record are making significantly more money than he is. He considers this unfair. Which aspect of justice is he reacting to?

Correct AnswerverifiedShow Answer

Our personality has nothing to do with our motivation.

Correct AnswerverifiedShow Answer

Gerry, one of your subordinates, seems to care so much about being liked that he rarely states strong opinions in meetings of your department. Based on this, Gerry probably:

Correct AnswerverifiedShow Answer

Job enrichment is based on _________ theory of job satisfaction.

Correct AnswerverifiedShow Answer

The need for prestige and reputation is part of the need for:

Correct AnswerverifiedShow Answer

__________ is defined as the physical and cognitive changes individuals make in the task or relational boundaries of their work.

Correct AnswerverifiedShow Answer

How an individual perceives the movement from performance to outcome is called:

Correct AnswerverifiedShow Answer

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The need hierarchy theory states that mo...
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Content theories look at what motivates ...
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There are three broad approaches to job ...
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