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Exam 4: Social Perception and Managing Diversity

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Question 21

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Josephine was placed on a four-person project team in her management class. The team produces four reports during the term, and each person leads one of these projects. The project Josephine leads earned an A, while the team received Cs on the other three. Josephine believes that the reason her project was successful was because of her leadership abilities, while the reason the other projects were not so good was the inadequate leadership of the other team members. Her beliefs are likely to be reflecting:

A) Negativity bias
B) Self-serving bias
C) Central tendency
D) Halo effect
E) Leniency effect

F) D) and E)
G) A) and D)

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Question 22

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The steps in the process of stereotype formation and maintenance in order are:

A) Categorization, expectations, inferences, maintenance
B) Categorization, inferences, expectations, maintenance
C) Expectations, categorization, inferences, maintenance
D) Inferences, categorization, expectations, maintenance
E) Inferences, expectations, categorization, maintenance

F) C) and D)
G) All of the above

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Question 23

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Perception is a(n) _______ process that enables us to interpret and understand our surroundings.

Subordinates have schemata about good and poor leaders.

The first stage of the perception process is encoding and simplification.

Among the options for action to address diversity issues that are not preferred are toleration and inclusion.

Managers must accurately identify and communicate the behavioral characteristics and results they look for in good performance:

Describe the four layers of diversity, identifying and giving an example of each layer.

Gender diversity on boards of directors does not impact firm performance.

Stereotypes exist about gender, race, and age, but not about occupation.

Thoughts or beliefs that are automatically activated from memory without our conscious awareness are called:

Josef, a manager, reviews Arturo's performance over the past six months and notes that during February he was late to work five times. He was not late during any other months. Josef is observing:

While perception is a part of the integrative framework for understanding and applying OB, it is a relatively unimportant process.

Which of the following is not a technique for managers to reduce the effect of implicit cognitions in hiring?

Knowing about social perception can help managers avoid mistakes.

To reduce the effects of implicit cognition, managers should use structured interviews.

Kelly found that she was the only woman in her advanced statistics course, which had 30 students. Which of the following best describes Kelly's situation?

A positive diversity climate enhances employees' psychological safety.

A person's level of effort is an internal factor in attributions.

The process that enables us to interpret and understand our surroundings is called: