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The generation described as workaholic, idealistic, competitive, and materialistic is:


A) Traditionalists
B) Baby boomers
C) Gen Xers
D) Millennials
E) Gen 2020

F) A) and B)
G) All of the above

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The use of implicit cognitions:


A) Leads people to make biased decisions
B) Causes individuals to form stereotypes
C) Influences managers to hire good candidates
D) Fosters cultural change
E) Is consistent with affirmative action programs

F) B) and E)
G) B) and D)

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Describe what is meant by "managing diversity." What is the business rationale for this?

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Managing diversity focuses on changing a...

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The negativity bias tends to make us notice bad things more than good things.

A) True
B) False

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Affirmative action plans have been found to negatively affect the women and minorities expected to benefit from them.

A) True
B) False

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________ is the process of becoming consciously aware of something or someone.


A) Selection
B) Attention
C) Interpretation
D) Cognition
E) Retention

F) A) and B)
G) B) and C)

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Characteristics that are quickly apparent to interactants are called:


A) Deep-level
B) Surface-level
C) Internal
D) External
E) Attributional

F) A) and B)
G) D) and E)

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Why is understanding stereotypes important for managers? What should managers do about stereotypes that their subordinates might hold?

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Stereotypes influence decision making an...

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Surface-level characteristics are those that are quickly apparent to other people.

A) True
B) False

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Stereotypes are used by a perceiver during the retrieval and response stage of the perceptual process.

A) True
B) False

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What form of diversity management is an organization adopting when it acknowledges differences but does not value nor accept them?


A) Mutual adaptation
B) Building relationships
C) Toleration
D) Isolation
E) Suppression

F) A) and B)
G) C) and E)

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An internal attribution would result when a manager sees a subordinate with low consensus, low distinctiveness, and high consistency.

A) True
B) False

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What are "implicit cognitions"? What are the implications of these for managers?

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Implicit cognition represents any though...

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A cognitive category represents a person's mental picture or summary of a particular event or type of stimulus.

A) True
B) False

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The first step of the social perception process is:


A) Storage and retention
B) Encoding and simplification
C) Selective attention and comprehension
D) Attribution and inference
E) Retrieval and response

F) A) and C)
G) All of the above

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High consistency means that an individual has performed a task the same way as he or she has performed other tasks.

A) True
B) False

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________ are suspected or inferred causes of behavior.


A) Implicit cognitions
B) Stereotypes
C) Causal attributions
D) Selectivity biases
E) Semantic memories

F) A) and D)
G) C) and D)

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Name and explain at least seven of the barriers to implementing successful diversity programs. Suggest ways that organizations can overcome these barriers.

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The following is a list of the most comm...

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If a person views a situation as having low consensus, low distinctiveness, and high consistency, he or she is likely to make an attribution of:


A) Internal causes
B) External causes
C) Self-serving bias
D) Fundamental bias
E) Nothing; there is not enough information

F) B) and D)
G) None of the above

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In the ________ stage of social perception, individuals call upon memory.


A) Storage and retention
B) Encoding and simplification
C) Action and decision-making
D) Selective attention and comprehension
E) Retrieval and response

F) B) and D)
G) A) and B)

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