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Exam 2: Values and Attitudes

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Question 21

Multiple Choice

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The component of an attitude that reflects the beliefs or ideas one has about an object or situation is known as the __________ component.

A) Affective
B) Cognitive
C) Behavioral
D) Intentional
E) Actionable

F) A) and B)
G) B) and D)

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Question 22

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Janice creates advertising slogans for the advertising firm that she works with. She works with beliefs, perceptions, and informal obligations about what she is entitled to receive in return for what she provides to the organization. Janice's beliefs represent a(n) __________.

A) High level of emotional labor
B) Employment contract
C) High normative commitment
D) High affective commitment
E) Psychological contract

F) A) and C)
G) A) and B)

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Question 23

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Values are concrete ideas that guide one's thinking and behavior.

Under what circumstances is organizational turnover good or bad? Discuss.

The desire for excitement, novelty, and challenge in life is called stimulation.

In Ajzen's theory of planned behavior, ___________ is (are) the key link between _________.

_________ is the psychological discomfort a person experiences when simultaneously holding two or more conflicting cognitions.

Job satisfaction has a positive relationship with _________, and a negative relationship to _______.

Job satisfaction has a positive association with both OCB and CWB.

The self-transcendence part of Schwartz's model is composed of:

Aspects of an individual's disposition are significantly associated with some aspects of job satisfaction.

Describe the met expectations models of job satisfaction. Discuss research support for these models.

Which of the following is not one of the predominant models of the causes of job satisfaction?

Draw and explain Ajzen's model of planned change. How could a manager use this model in managing subordinates? Give suggestions for specific examples of how an organization might change behavior, based on this model.

Values are physiological or psychological deficiencies that arouse behavior.

An employer's breach of a psychological contract is associated with lower organizational commitment, job satisfaction, performance, and greater intentions to quit.

"Working longer and harder" is known as personal engagement.

Most bullies in organizations are men, and men tend to be bullied more than women.

The opposite of openness to change is:

An individual's overall thoughts and feelings about quitting are called: