Question 1

The idea behind _____ is that team members can develop shared mental models of what is involved in each of the roles in the team and how the roles fit together to form a system.

Accepted Answer

A)  systems monitoring
B)  goal setting and performance management
C)  cross-training
D)  boundary spanning
E)  task coordinationF) B) and C)
G) C) and E)

Question 2

The team's strong belief that they can be effective across a variety of situations reflects which of the following?

Accepted Answer

A)  Moderate transactive memory
B)  Diverse mental models
C)  High potency
D)  Low cohesion
E)  Minimal boundary spanningF) A) and E)
G) B) and C)

Question 3

Teamwork processes have a _____ effect on team commitment.

Accepted Answer

A)  weak positive
B)  weak negative
C)  moderate negative
D)  strong positive
E)  strong negativeF) All of the above
G) A) and C)

Question 4

Distinguish between brainstorming and groupthink.

Accepted Answer

Brainstorming is the best-known activity...

Question 5

The highest level of information richness is achieved when messages are transmitted through _____.

Accepted Answer

A)  personal notes
B)  face-to-face channels
C)  computer reports
D)  the telephone
E)  e-mailsF) None of the above
G) B) and D)

Question 6

Scenario: Surveillance and Rescue Team A special surveillance and rescue team is being deployed to counter the menace of pirates in the Indian Ocean.Nick,Sid,Leah,and Kevin are the core members of the team.Nick was elected as the leader of the team.Sid is responsible for monitoring the team's progress toward its goals.Kevin took on the role of a motivator and the confidence builder for the team.This team has worked together before and has developed a high level of common understanding regarding the team and its mission.Members also strongly believe that the team can be effective across a variety of situations and tasks.As a standard practice,before deployment,the team members observe how other members perform their roles by shadowing and going through simulations.

Accepted Answer

A)  transition processes.
B)  brainstorming processes.
C)  transactive memory processes.
D)  action processes.
E)  interpersonal processes.F) A) and E)
G) All of the above

Question 7

The creative team of a fashion house is racing against a deadline to come up with the spring collection,and the pressure is leading to frayed tempers,which is hampering the team's progress.This is an example of poor _____.

Accepted Answer

A)  systems monitoring
B)  affect management
C)  coordination
D)  mission analysis
E)  goal specificationF) None of the above
G) C) and E)

Question 8

A team of highly skilled and qualified members of an organization failed to perform the team objective assigned to them.When the reason for this lack of performance was investigated,it was clear that,although the team members worked hard,they had to wait for their mates to complete a particular task before they could start their own.Which of the following explains the reason for process loss in this case?

Accepted Answer

A)  Motivational loss
B)  Social facilitation
C)  Production blocking
D)  Groupthink
E)  Cognitive dissonanceF) None of the above
G) All of the above

Question 9

Organizations no longer use brainstorming because of the problems associated with it.

Accepted Answer

A) True 
 B)False

Question 10

Communications that reflect incompatibilities with respect to personal values or preferences refer to:

Accepted Answer

A)  relationship conflict.
B)  goal specificity mismanagement.
C)  poor mission analysis.
D)  poor coordination.
E)  task conflict.F) B) and E)
G) A) and D)

Question 11

Process gain is synonymous with:

Accepted Answer

A)  social loafing.
B)  groupthink.
C)  synergy.
D)  cognitive dissonance.
E)  staff validity.F) A) and C)
G) B) and D)

Question 12

In highly cohesive teams,when members try to maintain harmony by striving toward consensus on issues without ever offering,seeking,or seriously considering alternative viewpoints and perspectives,it refers to:

Accepted Answer

A)  task conflict.
B)  production blocking.
C)  boundary spanning.
D)  social loafing.
E)  groupthink.F) C) and D)
G) B) and D)

Question 13

Britney,a manager in an advertising firm,was assigned a team and asked to come up with ideas for an advertising campaign.Britney briefed her team and outlined the purpose of the brainstorming clearly after which she asked the members to individually generate ideas and bring their list to the next meeting.In the second meeting,the ideas were compiled,doubts clarified,and ideas built-on after which the members were then asked to individually rank the ideas and submit the list to Britney,who tabulated the scores and created a list of the five best ideas.Britney adopted _____ to generate the ideas.

Accepted Answer

A)  cross-training
B)  conflict management
C)  positional rotation
D)  cognitive bias
E)  nominal group techniqueF) A) and D)
G) D) and E)

Question 14

Scenario: Model Industries,Inc.

Accepted Answer

A)  Production blocking
B)  Staff validity
C)  Hierarchical sensitivity
D)  Decision informity
E)  Transactive memoryF) A) and B)
G) D) and E)

Question 15

Which of the following is a type of team process training?

Accepted Answer

A)  Personal clarification
B)  Positional modeling
C)  Conflict resolution
D)  Positional rotation
E)  Action learningF) D) and E)
G) C) and E)

Question 16

The standard pre-deployment practice of the team represents which aspect of cross-training?

Accepted Answer

A)  Positional rotation
B)  Positional modeling
C)  Action learning
D)  Personal clarification
E)  Collaborative problem solvingF) A) and E)
G) C) and D)

Question 17

Nominal group technique decreases social loafing and production blocking-problems with brainstorming-by:

Accepted Answer

A)  making people pool their ideas in a face-to-face meeting.
B)  making people write down ideas on their own.
C)  discouraging bad ideas in the meeting.
D)  making people agree to one idea generated in a face-to-face meeting.
E)  making people speak in turns during all face-to-face meetings.F) A) and D)
G) B) and D)

Question 18

In a network structure,where more communication flows through fewer members,the degree of centralization is higher.

Accepted Answer

A) True 
 B)False

Question 19

Scenario: Surveillance and Rescue Team A special surveillance and rescue team is being deployed to counter the menace of pirates in the Indian Ocean.Nick,Sid,Leah,and Kevin are the core members of the team.Nick was elected as the leader of the team.Sid is responsible for monitoring the team's progress toward its goals.Kevin took on the role of a motivator and the confidence builder for the team.This team has worked together before and has developed a high level of common understanding regarding the team and its mission.Members also strongly believe that the team can be effective across a variety of situations and tasks.As a standard practice,before deployment,the team members observe how other members perform their roles by shadowing and going through simulations.

Accepted Answer

A)  Brainstorming process
B)  Action process
C)  Transactive memory process
D)  Transition process
E)  Interpersonal processF) A) and D)
G) C) and E)

Question 20

Which of the following activities are boundary-spanning activities?

Accepted Answer

A)  Groupthink,social loafing,and staff validity
B)  Decision informity,staff validity,and hierarchical sensitivity
C)  Transactive memory,transformative memory,and social loafing
D)  Ambassador,task coordinator,and scout
E)  Decision informity,social loafing,and transactive memoryF) B) and E)
G) A) and D)

Exam 12: Teams: Processes and Communication

Which of the following is a type of team process training?

Correct Answer
verified

Which of the following activities are boundary-spanning activities?

Correct Answer
verified

Scenario: Model Industries,Inc.

Correct Answer
verified

Correct Answer
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Teamwork processes have a _____ effect on team commitment.

Correct Answer
verified

Communications that reflect incompatibilities with respect to personal values or preferences refer to:

Correct Answer
verified

In highly cohesive teams,when members try to maintain harmony by striving toward consensus on issues without ever offering,seeking,or seriously considering alternative viewpoints and perspectives,it refers to:

Correct Answer
verified

Correct Answer
verified

The creative team of a fashion house is racing against a deadline to come up with the spring collection,and the pressure is leading to frayed tempers,which is hampering the team's progress.This is an example of poor _____.

Correct Answer
verified

The team's strong belief that they can be effective across a variety of situations reflects which of the following?

Correct Answer
verified

The standard pre-deployment practice of the team represents which aspect of cross-training?

Correct Answer
verified

In a network structure,where more communication flows through fewer members,the degree of centralization is higher.

Correct Answer
verified

The highest level of information richness is achieved when messages are transmitted through _____.

Correct Answer
verified

Organizations no longer use brainstorming because of the problems associated with it.

Correct Answer
verified

Nominal group technique decreases social loafing and production blocking-problems with brainstorming-by:

Correct Answer
verified

Correct Answer
verified

The idea behind _____ is that team members can develop shared mental models of what is involved in each of the roles in the team and how the roles fit together to form a system.

Correct Answer
verified

Process gain is synonymous with:

Correct Answer
verified

Distinguish between brainstorming and groupthink.

Correct Answer
verified
Brainstorming is the best-known activity...
View Answer

Correct Answer
verified

Exam 12: Teams: Processes and Communication

Which of the following is a type of team process training?

Correct AnswerverifiedShow Answer

Which of the following activities are boundary-spanning activities?

Correct AnswerverifiedShow Answer

Scenario: Model Industries,Inc.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Teamwork processes have a _____ effect on team commitment.

Correct AnswerverifiedShow Answer

Communications that reflect incompatibilities with respect to personal values or preferences refer to:

Correct AnswerverifiedShow Answer

In highly cohesive teams,when members try to maintain harmony by striving toward consensus on issues without ever offering,seeking,or seriously considering alternative viewpoints and perspectives,it refers to:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The creative team of a fashion house is racing against a deadline to come up with the spring collection,and the pressure is leading to frayed tempers,which is hampering the team's progress.This is an example of poor _____.

Correct AnswerverifiedShow Answer

The team's strong belief that they can be effective across a variety of situations reflects which of the following?

Correct AnswerverifiedShow Answer

The standard pre-deployment practice of the team represents which aspect of cross-training?

Correct AnswerverifiedShow Answer

In a network structure,where more communication flows through fewer members,the degree of centralization is higher.

Correct AnswerverifiedShow Answer

The highest level of information richness is achieved when messages are transmitted through _____.

Correct AnswerverifiedShow Answer

Organizations no longer use brainstorming because of the problems associated with it.

Correct AnswerverifiedShow Answer

Nominal group technique decreases social loafing and production blocking-problems with brainstorming-by:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The idea behind _____ is that team members can develop shared mental models of what is involved in each of the roles in the team and how the roles fit together to form a system.

Correct AnswerverifiedShow Answer

Process gain is synonymous with:

Correct AnswerverifiedShow Answer

Distinguish between brainstorming and groupthink.

Correct AnswerverifiedBrainstorming is the best-known activity...View AnswerShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Brainstorming is the best-known activity...
View Answer

Correct Answer
verified