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In marketing,each __________ consists of people who are relatively similar to each other in terms of their consumption behavior.


A) demographic cluster
B) organizational buyer group
C) market segment
D) ultimate consumer group
E) qualified prospect group

F) A) and B)
G) C) and D)

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Which of the following is a basis used to segment U.S.organizational markets?


A) geographic
B) psychographic
C) income
D) prospects
E) education

F) C) and D)
G) A) and C)

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Explain the difference between marketing synergies and product synergies.

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Synergy analysis seeks opportunities by ...

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In the athletic shoe market,Adidas AG and Nike,Inc.practice __________ positioning since both companies vie for the same customers with technologically advanced products.


A) psychological
B) perceptual
C) differentiation
D) head-to-head
E) market

F) All of the above
G) A) and C)

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Assume you are manager of the Outback Steakhouse,a franchised restaurant that has opened at new location in St.Louis.Describe which segmentation base(s)and possible segmentation variable(s)you would use to segment its market and explain why each supports the appropriate market segmentation strategy.

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Students should choose from the segmenta...

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According to the Apple Market-Product Grid,Apple would most likely get the least product synergies from the


A) Mac Pro and MacBook Pro.
B) Mac Pro and iMac.
C) Mac Pro and MacBook Air.
D) Mac Pro and Mac Mini.
E) iMac and Mac Mini.

F) C) and D)
G) A) and B)

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Carmaker Kia has used its 10-year/100,000 mile warranty program to improve consumer perceptions of the reliability of its vehicles.This would be considered a __________ strategy.


A) product repositioning
B) perceptual mapping
C) product positioning
D) product differentiation
E) psychographic

F) C) and E)
G) B) and D)

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Which of the following is not a reason to segment a market?


A) The ability to assign buyers to a segment is simple and cost-effective.
B) It would cause an increase in market share or profit.
C) All the buyers in the entire market have similar wants and needs.
D) There is a potential marketing action to reach it.
E) There are different wants and needs of buyers in the entire market.

F) B) and C)
G) A) and E)

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Kellogg's has several cereals targeted at different types of users.This is an example of multiple products aimed at multiple markets.Manufacturing these different cereals is clearly more expensive than producing only one but is worthwhile if it


A) conforms to all FDA guidelines.
B) uses the same promotion and packaging for all segments.
C) decreases the cost of the physical plant.
D) stabilizes competition.
E) better serves customers' needs.

F) B) and E)
G) A) and D)

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Figure 8-2 Figure 8-2   -Consider Figure 8 -2.My Pillow uses infomercials and product demonstrations at events such as state fairs to market its line of pillows that are guaranteed to be  the most comfortable pillow you'll ever own!  Based on the market research shown in Figure 8-2,which market-product combination should My Pillow target? A)  stomach sleeper-firm pillow B)  back sleeper-medium pillow C)  side sleeper-firm pillow D)  stomach sleeper-soft pillow E)  side sleeper-soft pillow -Consider Figure 8 -2.My Pillow uses infomercials and product demonstrations at events such as state fairs to market its line of pillows that are guaranteed to be "the most comfortable pillow you'll ever own!" Based on the market research shown in Figure 8-2,which market-product combination should My Pillow target?


A) stomach sleeper-firm pillow
B) back sleeper-medium pillow
C) side sleeper-firm pillow
D) stomach sleeper-soft pillow
E) side sleeper-soft pillow

F) A) and E)
G) B) and E)

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Samsung sells a variety of TVs,from simple and small ones to large smart TVs with Internet connectivity and 3-D technology.Customers prefer different features,so Samsung uses which type of segmentation variable based on their viewing preferences?


A) demographic segmentation
B) psychographic segmentation
C) behavioral segmentation
D) geographic segmentation
E) socioeconomic segmentation

F) A) and E)
G) C) and D)

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The process of segmenting a market and selecting specific segments as targets is the link between __________ and the organization's marketing program.


A) self-regulatory industry standards
B) government regulations
C) top-level management
D) buyers' or market needs
E) controllable environmental factors

F) C) and D)
G) B) and E)

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The State of Alabama Board of Tourism ran a series of ads showing traditional families enjoying various attractions in the state.Since the apparent target of these ads is the traditional family,it appears that the State of Alabama Board of Tourism has segmented the market using __________ variables.


A) demographic
B) regional
C) socioeconomic
D) geographic
E) psychographic

F) A) and D)
G) B) and D)

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The best segmentation approach is the one that


A) makes it easiest to reach the segment.
B) maximizes the opportunity for future profit and ROI.
C) recognizes different needs of buyers among different segments.
D) recognizes similarities of needs of potential buyers within a segment.
E) is simplest and least costly in assigning potential buyers to segments.

F) C) and D)
G) All of the above

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The Nielsen PRIZM lifestyle segmentation is based on the belief that "birds of a feather flock together." This type of consumer segmentation is referred to as


A) situational segmentation.
B) socioeconomic segmentation.
C) geographic segmentation.
D) psychographic segmentation.
E) behavioral segmentation.

F) A) and C)
G) C) and E)

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Airline programs that encourage passengers to repeatedly use the same airline focus on usage rate and employ a __________ strategy.


A) rate of recurrence
B) product utilization
C) incidence
D) frequency marketing
E) consumption index

F) D) and E)
G) A) and B)

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The purpose of the five key steps in segmenting and targeting markets is to


A) identify competitors that provide similar products that satisfy a firm's customers' needs.
B) provide guidance to reposition a firm's products.
C) generate new-product ideas for firms that are not growing in market share.
D) link market needs of customers to the organization's marketing program.
E) correlate directly to each of the five environmental forces.

F) B) and E)
G) A) and D)

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Organizational synergy is the increased customer value achieved through


A) performing organizational functions more efficiently.
B) more discounts or larger rebates at the point of sale.
C) involvement of the ultimate consumer in product design.
D) an increase in the knowledge of competitors.
E) shared ownership of the organization through publicly traded stock.

F) None of the above
G) B) and D)

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After establishing the market segments and product groupings on a market-product grid,the next step is to


A) fill in the appropriate cells with precise statistical data from primary and/or secondary sources.
B) estimate, with intelligent guesstimates as necessary, the market size for each cell.
C) total the vertical columns to identify the greatest marketing synergies and efficiencies.
D) total the horizontal rows to identify greatest operations/production synergies and efficiencies.
E) identify a marketing action for every product-market combination in the grid.

F) B) and D)
G) A) and D)

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Why would an organization produce multiple products or services and then attempt to sell them to two or more market segments?

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Organizations may target different produ...

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