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Which of the following is an action the Federal Trade Commission (FTC) can take to stop a company from continuing an unfair trade practice?


A) competitive advertising
B) a cease and desist order
C) a private ruling
D) a consent degree
E) a stay

F) None of the above
G) B) and E)

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Kelly had an excellent year as a salesperson in 2015,earning $97 ,000.She paid $37,000 for necessities such as mortgage,food,and clothing.Her state and federal income taxes totaled $24 ,000.What was her discretionary income?


A) $36,000
B) $60,000
C) $73,000
D) $97,000
E) Not enough information is provided to calculate her discretionary income.

F) All of the above
G) C) and D)

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Multicultural marketing refers to combinations of the marketing mix that reflect the unique attitudes,ancestry,communication preferences,and lifestyles of different


A) races or ethnic groups.
B) nations.
C) religions.
D) generational cohorts.
E) genders.

F) B) and E)
G) D) and E)

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Corporate culture manifests itself in many different ways: the ethical behavior of top management,expectations for ethical behavior present in formal codes of ethics,and


A) contracts and agreements between members of the same industry.
B) state and local laws regarding ethical business behavior.
C) the dress codes, manner of work, and sayings of its employees.
D) the socially responsible behaviors of its customers.
E) the involvement of shareholders with an organization's day-to-day marketing decisions.

F) B) and E)
G) A) and B)

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American Express Company pioneered cause marketing when it sponsored the renovation of


A) Carnegie Hall.
B) Madison Square Garden.
C) Liberty Hall.
D) the Statue of Liberty.
E) Radio City Music Hall.

F) A) and E)
G) A) and C)

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Agribusinesses that sell commodity products such as wheat,rice,and corn are often in __________ position with their competitors.


A) a limited competition
B) a pure competition
C) an oligopolistic competition
D) a monopolistic competition
E) a monopolistic

F) A) and B)
G) A) and C)

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A moral philosophy that exists in the Consumer Bill of Rights and is favored by moral philosophers and consumer interest groups is referred to as


A) social responsibility.
B) moral idealism.
C) utilitarianism.
D) hedonism.
E) the Golden Rule.

F) C) and D)
G) B) and C)

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Since 2006,Procter & Gamble has developed a successful brand campaign in partnership with UNICEF that includes the Pampers 1 Pack = 1 Vaccine initiative,which has protected 100 million women and their babies against maternal and neonatal tetanus.This is an example of


A) philanthropic marketing.
B) corporate altruism.
C) the marketing concept.
D) green marketing.
E) cause marketing.

F) A) and E)
G) A) and D)

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Making counterfeit copies of Gucci purses,Tommy Hilfiger sportswear,and other international brands is pervasive in some countries because laws protecting intellectual property are unclear and sporadically enforced.A business introducing a product into such a country needs to know that its __________ may lead to trademark infringements.


A) religious precepts
B) antecedent states
C) moral idealism
D) societal culture and norms
E) utilitarianism

F) B) and D)
G) C) and D)

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All of the following statements are true except which?


A) LEED stands for Leadership in Energy and Environmental Design.
B) Today's college graduates now seek green jobs that involve some aspect of social responsibility.
C) Colleges of business have yet to establish sustainability course electives and case studies.
D) Many students want to be involved with organizations such as Net Impact to use business to improve the world.
E) Millennials want to make a difference by making the world a better place.

F) B) and E)
G) D) and E)

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Which of the following statements best describes the activities of a whistle-blower?


A) An employee is unhappy because his company is downsizing.
B) An employee tells the Consumer Product Safety Commission his company falsified safety reports on a child's car seat.
C) A salesperson for a company finds out that a member of his softball team, who works for another firm, "borrowed" some wheelbarrows from that firm to use for his personal use and calls his boss.
D) An employee criticizes his employer's finance personnel to his fellow co-workers for picking the wrong stocks in his retirement fund; they lost value last year despite an upturn in the stock market.
E) An employee spends the afternoon at work studying for her test rather than counting inventory as she was supposed to be doing.

F) A) and B)
G) C) and E)

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Next Issue App Next Issue App   -Technological advances sometimes have disruptive effects.One great advance can replace or substitute for existing products in a relatively short period.The Next Issue app for tablets and smartphones with wireless connectivity are most likely to replace or substitute for A)  TV broadcasts. B)  digital video recorders. C)  printed publications. D)  printed images. E)  online video games. -Technological advances sometimes have disruptive effects.One great advance can replace or substitute for existing products in a relatively short period.The Next Issue app for tablets and smartphones with wireless connectivity are most likely to replace or substitute for


A) TV broadcasts.
B) digital video recorders.
C) printed publications.
D) printed images.
E) online video games.

F) None of the above
G) B) and E)

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Though registration under the Lanham Act provides important advantages to a trademark owner,


A) copyright protection is preferred for most branding in the United States.
B) foreign firms are not allowed to register.
C) it has resulted in an anti-competitive environment for domestic firms.
D) patent law is preferred for most branding in the United States.
E) it does not confer ownership.

F) C) and E)
G) A) and B)

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All of the following are addressed by an organization's code of ethics except which?


A) the dress, sayings, and manner of work of employees
B) contributions to political parties and government officials
C) customer and supplier relationships
D) accurate record keeping
E) conflicts of interest

F) D) and E)
G) A) and B)

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MasterCard International links usage of its card with fund-raising for institutions that combat cancer,heart disease,child abuse,and muscular dystrophy.MasterCard gives a modest percentage of charges from its credit card charges to the institutions.What is this called and how does it affect cardholders' behavior?

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This practice is called cause marketing,...

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When compared to other generational cohorts,members of Generation Y are most likely to influence


A) packaged food products.
B) health care and insurance.
C) communication and networking devices.
D) retirement plans.
E) automobile design.

F) B) and E)
G) C) and D)

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Caveat emptor refers to


A) the legal concept of "let the buyer beware," which was pervasive in the American business culture before the 1960s.
B) the marketing concept of "be first or be last," implying that the first company to the marketplace wins.
C) the Latin term meaning that "all is fair in love and war," an attitude that was held by most marketers prior to the 1990s.
D) the legal concept of "such is life," which created many illegal as well as legal but unethical business practices during the 1980s.
E) the Latin phrase meaning "empty promises," which was a charge placed upon many firms during the period after WWII when products failed to meet their marketing claims.

F) B) and E)
G) None of the above

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Regulation refers to


A) the restrictions that state and federal laws place on business with regard to the conduct of its activities.
B) constraints placed on businesses for activities that are legal but unethical.
C) society's values and standards that are enforceable in the courts.
D) requirements concerning which customers a firm may serve or not serve.
E) the moral principles and values that govern the actions and decisions of an individual or group.

F) C) and E)
G) D) and E)

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How would the following environmental trends influence the success of a manufacturer of high-definition televisions (HDTVs): (1)growing number of older Americans; (2)population shifts to remote suburbs and small towns; (3)increase in per capita income and standard of living; and (4)increased use of various types of communication technology?

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All four trends are relevant to growing ...

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All of the following statements about the environmental forces that have influenced Facebook are true except which?


A) The Federal Trade Commission (FTC) has a laissez-faire policy of not interfering with the development and marketing of Facebook and other social media websites.
B) Technological advances in data storage, server speed, and software integration have made Facebook increasingly fast and convenient.
C) Its rivalry with Google, Twitter, and Snapchat and new social networks encourage rapid expansion.
D) The cost of wireless connectivity and smartphones rapidly declined and Internet access expanded, which increasingly made social networking affordable for more people.
E) People increasingly look for new ways to communicate, obtain information, and offer opinions.

F) D) and E)
G) A) and D)

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