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The organization's official communication network is not visible in the organization chart.

A) True
B) False

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Adam is a new product development manager for Hello.com,an Internet match-making service.He has only two employees reporting directly to him.From what you have read about organization charts,what do you know for sure?


A) His subordinates enjoy greater autonomy than others.
B) His subordinates take part in the decision-making process.
C) He has a narrow span of control.
D) His subordinates are not closely supervised.
E) He is encountering low administrative costs.

F) B) and D)
G) A) and E)

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Qantile Inc.decides to save money by grouping together people who need similar materials and equipment.This is known as a functional structure.

A) True
B) False

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_______ is the number of people reporting directly to a given manager.


A) Span of control
B) Span of authority
C) Chain of command
D) Unity of command
E) Unity of control

F) A) and D)
G) B) and C)

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Complete Sports traditionally focused on products for team sports,such as soccer,football,baseball,etc.They have decided to expand into the camping marketplace,but understand they will face stiff competition.Complete Sports tackles this by (1)developing a new,reasonably priced,style of tent-one that can be suspended above the ground,and (2)creating a new marketing strategy for these tents though a variety of non-profit organizations,such as Boy Scouts and Girl Scouts. These are examples of process and product innovations.Define each of these types of innovation.Then identify and explain each of the seven components of an innovation system.

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Product innovation is the introduction o...

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__________ rely on leveraging technology and structural flexibility to maximize potential value through outsourcing and external collaboration.


A) Traditional structures
B) Horizontal designs
C) Open designs
D) Matrix organizations
E) Divisional organizations

F) D) and E)
G) A) and B)

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What is an organization chart,and what can be observed from an organization chart? Create an organization chart for a group with which you are involved.

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An organization chart is a graphic repre...

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O'Connell Research is a small organization with four partners,each responsible for one primary function.The organization structure that is best for small companies is


A) divisional.
B) hollow.
C) matrix.
D) functional.
E) horizontal.

F) C) and D)
G) D) and E)

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Which of the following is an open organizational design?


A) matrix
B) modular
C) horizontal
D) functional
E) divisional

F) All of the above
G) None of the above

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Happy Helpers provides caregiver services to their local community.The company's financial growth is dependent on getting more revenue from existing customers.To do this,management decides to


A) merge with a caregiver group across the country.
B) sell the business to a nationwide nursing service.
C) invest in a pharmaceutical company.
D) supply personal care services (such as hair styling, shopping, etc...) to its clients.
E) handle Happy Helpers' computer services internally, rather than farming it out to a tech company.

F) B) and E)
G) C) and E)

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Straight Line Co.faces heavy price competition and is under pressure to cut costs.Management has decided to farm out some processes to outside companies,but they are concerned that this choice might result in loss of in-house capacity to innovate.Straight Line is using a _____ structure.


A) matrix
B) functional
C) hollow
D) learning
E) divisional

F) A) and E)
G) None of the above

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What are the generic approaches to assessing an organization's effectiveness? Explain and give an example of each.

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Assessing organizational effectiveness i...

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What is a learning organization? Describe the process through which organizations effectively learn.Now,provide an example-from your own experience-of a learning organization.As a member or employee,how did this learning organization benefit you personally?

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In recent years,organizational theorists...

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Sanders Inc.is a small consulting firm.There are two supervisors,each managing four people.What type of span of control currently exists in Sanders Inc.? Now,explain the following: 1.What are the positives related to this type of span of control? 2.What are the products with this type of span of control? 3.At what point should Sanders Inc.consider moving to a different span of control?

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Span of control refers to the number of ...

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AQR Co.has a horizontal structure.They attempt to dissolve departmental boundaries and reporting relationships as much as possible.

A) True
B) False

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Which of the following is not one of the common denominators of organizations?


A) coordination of effort
B) profit motive
C) hierarchy of authority
D) division of labor
E) aligned goals

F) B) and E)
G) C) and D)

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Government,church,and military organizations are based on a (n) _______ structure.They have many layers of managers and red tape.


A) horizontal
B) open
C) boundaryless
D) traditional
E) virtual

F) C) and D)
G) A) and E)

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One of the pros of _________ organizations is a lower cost of entry and overhead.


A) matrix
B) functional
C) hollow
D) learning
E) divisional

F) C) and D)
G) C) and E)

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One of the seeds of innovation is hard work in a specific direction.

A) True
B) False

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The ____________ translates an organization's vision and strategy into a comprehensive set of performance measures that provides the framework for a strategic measurement and management system.


A) balanced scorecard
B) internal processes
C) resource acquisition
D) strategy map
E) organization chart

F) A) and E)
G) A) and D)

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