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Exam 14: Organizational Culture, socialization, and Mentoring

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Question 31

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Market cultures

A) empower employees to take risks.
B) drive toward productivity, profit, and customer satisfaction.
C) have been shown to be generally ineffective.
D) devote considerable resources to hiring and developing employees.
E) assess effectiveness with measures of efficiency, timeliness, quality, safety, and reliability.

F) A) and C)
G) D) and E)

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Question 32

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Big Brothers Big Sisters is a volunteer _________ network that pairs adults with children.A survey of adults who participated in the program when they were children revealed that the majority obtained values and principles that influenced them throughout their lives.

A) entrepreneurial
B) opportunistic
C) traditional
D) financial
E) mentoring

F) A) and C)
G) A) and B)

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Question 33

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Social responsibility is a company's ability to make a profit without sacrificing the resources of its people,the community,and the planet.

Sanderson,Inc.is a direct marketing company.It emphasizes beating the competition and rewards the sales force based on performance.Sales personnel who don't meet their goals are often called in to the manager's office at the end of the month.This is often referred to as "the walk of shame." What type of company culture does Sanderson exhibit? How is this type of culture defined in the CVF? What are the pros and cons of working in this type of culture?

In the _______ culture,employees are encouraged to set difficult goals and strive to achieve them.Employee performance is closely monitored and often directly rewarded or punished.

A strategy represents a long-term goal that describes what an organization wants to become.

Thanks to Skype,webinars,and work-from-home initiatives,Tanner Company now employs the people they want instead of simply the people who are available to them.But,now that Tanner is spread out over multiple locations,the challenge is making sure that all of its people have a way of connecting to the big picture and understanding the organization's vision,brand,identity,and rules-both written and unwritten. How can Tanner use mentoring to help develop junior talent and provide a road map on how to navigate the organization?

Fred wants to start his own business one day.In preparation,he is trying to network with a diverse group of people.Which of the following statements does this reflect?

Troy starts a job right out of college.He feels lucky to have found a position in the financial industry.Troy knows that he needs help to form and maintain the lasting developmental relationships that will further his career.Troy should establish a(n)

The functions of organizational culture are

A(n) _______ culture encourages collaboration,trust,and mutual support among employees.

____________ is the set of shared,taken-for-granted implicit assumptions that a group holds and that determines how it perceives,thinks about,and reacts to its various environments.

________ is not a function of organizational culture.

Organizations tend to have one type of culture that is more dominant than the others.

Jamie is in the process of writing her doctoral thesis.She gets frequent guidance and advice from her thesis advisor whom she considers a close friend as well as a mentor.Jamie frequently seeks the help and advice of another professor at the same time,who also closely oversees her work.In what stage of the mentoring process is Jamie working?

Pereot Fragrances states that they are a "moving,flexible,innovative,customer-oriented global company that delivers real value to our shareholders by our unrelenting focus on performance and the unswerving dedication of our world-class,dedicated employees." In a time of growth and record profits,the company decides to increase wages and profit-sharing.What level of organizational culture does this represent?

Creative Critters uses a six-foot-tall stuffed lion named Softy as a catalyst to make sure employees do not ignore important but difficult topics.Softy is an artifact.

Organizations with market cultures are described as

Briefly describe at least six mechanisms that leaders can use to create culture change.For each,identify what level of culture is being addressed.

On her first day of work for ABC Company,Justine attended a full-day session with other new employees to learn about company policies and procedures.Each person in that session was introduced to a specific person whom they would all meet with once a week over the next two months to answer their questions about the company.This experience would be described as