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Exam 13: Leadership Effectiveness

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Question 31

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According to House's path-goal theory,employees with an internal locus of control are likely to prefer participative or achievement-oriented leadership.

A) True
B) False

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Question 32

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Servant leadership is the same thing as laissez-faire leadership.

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B) False

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Question 33

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Idealized influence by a leader entails behaviors associated with instilling pride,respect,and trust within employees.

Describe House's path-goal theory,including leader behaviors and contingency factors.Describe and discuss at least one situation that shows how this model works.

The leadership theory that is based on the assumption that leaders develop unique one-to-one relationships with each of the people reporting to them is

A wilderness group is camping in the national forest.This is their second adventure,but they don't know each other very well.During the night,a fire starts.The group is scared and unclear about what the best course of action is.Think about the type of leadership that would be best in a natural disaster like a fire.In an uncertain situation the leader-member relations are usually poor,the task is unstructured,and the position power is weak.Using Fiedler's contingency model of leadership,describe the ideal leader in this situation.Identify including the leadership styles,the dimensions of situational control,and the overall model.

Connie knows that Benton Inc.is not growing.In fact,it's lost a lot of business to new competitors.She asks her managers 1) What is Benton Inc.doing wrong? 2) What can the company do to turn things a round? 3) Should the goals or mission of the company change? She wants them to question the status quo and seek innovative and creative solutions to organizational problems.What kind of behavior is Connie exhibiting?

In Fiedler's model,________ refers to the extent that a leader has the support,loyalty,and trust of the work group.

Program Inc.is expanding their operations.They have two open managerial positions.One is in customer service and one in production.The executive recruiter sends them several applicants for each open management position.They are ready to offer the customer service position to George,who demonstrates people-oriented behaviors.They have also presented an offer to Darla for the production role.Based on her interview and experience,she appears to be very task-oriented. Explain why management has decided to offer the positions to George and Darla.Describe the behavioral styles approach to leadership effectiveness.Identify and define the major categories of leader behaviors.

Which of the following is not a characteristic of an in-group exchange?

Marianne manages a landscaping company.She supervises 19 people who perform relatively routine jobs that require minimal training.Because she is only the manager,not the owner,Marianne has little latitude when it comes to dismissing poor performers.However,she can move employees to positions where they don't receive tips.Marianne has a reputation for being fair.Although she would like greater autonomy to determine salaries,Marianne generally divides bonuses among her employees.Otherwise,the owner might think she is playing favorites.According to Fiedler's contingency model,how would you characterize the level of situational control in these circumstances?

To derive effective solutions in short time spans with limited information,leaders primarily need

Noreen is the assistant director of a non-profit agency that provides assistance to children and families.Her department focuses on evaluating the skill-building programs the agency offers.Noreen reports directly to the board of directors of the agency.As a whole,the agency has been cautious in hiring this year because of increased competition for federal grant funding.However,they have also suffered high staff turnover.Two directors have left,as well as three key research staff,and one staff person from the finance department. Noreen has a demanding schedule that requires frequent travel.She also supervises two managers,Caitlin and Dan,who in turn are responsible for five staff members each.Both managers have been appointed within the last six months. The first manager,Caitlin,comes with a background in research.She manages staff who provide research support to another department that delivers behavioral health services to youth.Caitlin supports her staff and is very task-oriented; however,she often takes a very black and white view of issues.Noreen thinks that Caitlin's might be pushing her employees too hard.At the same time,Noreen recognizes that Caitlin is very motivated,driven,and expects the same from her staff. Dan,the second manager,has a strong background in social science research and evaluation.He manages staff that work on different projects within the agency.He is known as a problem solver and is extremely supportive of his staff.He tends to rely on relationship leadership,but he sometimes may go too far.Dan is very organized and has a wealth of experience in evaluation of family services.He is very capable and can sometimes take on too much. The managers are sensing that staff are becoming overworked and stressed.Everyone is taking on increased responsibilities due to high staff turnover.Staff have also mentioned that Noreen's "glass half-empty" conversation style leaves them feeling dejected.In addition,Noreen has not shared budgets with her managers,so they are having difficulty appropriately allocating work to staff.Noreen claims that she has not received sufficient information from the finance department to complete the budgets.The finance department said they have sent her all the information they have available. As staff become distressed,the managers become frustrated.They feel like they are unable to support their staff or problem solve without key information,such as the departmental budget. Using the 3-Step Problem-Solving Approach to OB and the Organizing Framework,identify the primary problem and suggest a possible recommendation. Apply the 3-Step Problem-Solving Approach to OB

Transactional leadership encompasses all of the following except

Carol is a behind-the-scenes kind of person,but everyone wants her on their committee because those committees tend to meet their objectives.Which of the following statements might describe why people want Carol on their committee?

Martin is the daytime supervisor for a packaging assembly line.He supervises 38 workers who perform routine jobs that require minimal training.Which of the following statements would indicate that Martin is following the path-goal model of leadership?

The dimensions of situational control in Fiedler's model are

Frank is the manager for a grocery store.He supervises 18 workers who perform service and clerical work that requires minimal training.Which of the following statements would indicate that Frank is following the servant-leadership model of leadership?

Alana says to her subordinates,in essence,"Let me provide tangible support to help you reach your goals." Alana is engaging in

Describe the trait approach to leadership.Identify and define at least six task or interpersonal attributes that have been shown by research to be associated,either positively or negatively,with effective leadership.From your experience,identify at least three leaders who have some combination of these traits.With which one are you most comfortable?