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Exam 4: Social Perception and Managing Diversity

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Question 1

True/False

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Stereotypes exist about gender,race,and age,but not about occupation.

A) True
B) False

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False

Question 2

Multiple Choice

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External factors include all of the following except

A) bad luck.
B) a difficult task.
C) ineffective coworkers.
D) putting forth effort.
E) an unsympathetic boss.

F) A) and C)
G) All of the above

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Question 3

Multiple Choice

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The existence of implicit cognition leads people to make ________ decisions without realizing they are doing so.

Which of the following is not a technique by which managers can reduce the effect of implicit cognition in hiring?

Which of the following is not a layer of diversity?

To make effective hiring decisions,managers should learn to use their implicit cognitions.

Seema is married with two children and lives in New York.She has worked at Bubble Zone for 10 years.These are all _______of the four layers of diversity.

What form of diversity management is an organization adopting when it acknowledges differences but does not value nor accept them?

Ethan observes that his subordinate,Nate,is performing and acting like the other members of the unit.He is observing

The use of implicit cognition leads people to make biased decisions.

Harold Kelley hypothesized that people make causal attributions by observing three dimensions of behavior

The negativity bias tends to make us notice bad things more than good things.

All the employees in Mustafa's unit are performing poorly on one specific aspect of their jobs during the month of June; however,they are performing well on all other parts of their job.This is likely to be attributed to

David's boss has observed that David took about 12 hours to perform tasks A,B,and C.However,he took 24 hours to complete task D.David's boss concluded that task D must have been tougher than the other tasks.Which of the following attributional information led David's boss to this conclusion?

External influences are individual differences that we have the ability to influence.

Describe what is meant by "managing diversity." What is the business rationale for this?

Causal attributions are the suspected or inferred causes of behavior.

We build stereotypes through a four-step process.Which of the following is not part of the process?

_______ is an artificial intervention aimed at giving management a chance to correct an imbalance,injustice,mistake,or outright discrimination that occurred in the past.

Sharon observes her older co-worker,Robert,being rude to a new trainee.She has seen this behavior in Robert whenever the company brings in new trainees.Sharon believes that Robert resents the younger management trainees,who he refers to as "know-it-alls." She talks to him about _______ to help him understand.