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Exam 4: Social Perception and Managing Diversity

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Question 41

Multiple Choice

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If Otto views a situation as having low consensus,low distinctiveness,and high consistency,he is likely to make an attribution of

A) internal causes.
B) external causes.
C) self-serving bias.
D) fundamental bias.
E) person perception.

F) A) and E)
G) B) and D)

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Question 42

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Justine,a manager,has decided that Harrison is performing poorly because he is lazy.This is an example of a negativity bias.

A) True
B) False

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Question 43

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Meghan has a virtual interview with ABQ,Inc.for a receptionist position.The interviewer asks Meghan about any potential physical limitations she has.Meghan,who uses a walker,chooses not to answer.She does not get the job. Explain how this situation involves both discrimination and stereotyping.What should the interviewer have done differently and why? How would the Human Resources manager address what the interviewer did?

Helen uses a wheelchair to get around.Her company,Cue Furniture,makes sure her desk is wheelchair accessible.The ___________ requires the company to do provide this.

Affirmative action plans

In distinctiveness,I compare an individual's behavior with that of his or her peers.

Which of the following is not one of the key perceiver characteristics that affect our perceptions of others?

Molly works as a dishwasher at a restaurant.She comes across as a fun-loving,party-going person.One day her dog falls sick and Molly has to take him to the vet.She calls her boss and tells him that she won't be coming in to work.Her boss thinks that Molly is missing work intentionally,so that she can go out and party.Which of the following best describes the boss's perception of the situation?

Name and explain at least seven of the barriers to implementing successful diversity programs.Suggest ways that organizations can overcome these barriers. The following is a list of the most common barriers to implementing successful diversity programs:

Which one of the following is not a difference between affirmative action and diversity management?

The term _______ identifies an invisible but absolute barrier that prevents women from advancing to higher-level positions.

Perception is influenced by three key components.Describe each component and give an example of each from your own experiences.

Joyce finds that the members of the project team to which she has been assigned in her management class are all athletes on the college's football and basketball teams.She immediately considers dropping the class because she thinks her experience with that team will be negative.Joyce is likely to be reacting to a

Deep-level characteristics of diversity

Describe the two attributional tendencies that can bias our interpretations of observed behavior.Give an example of each.Why are these important for managers to understand?

Alana looks at the clouds and sees flowers.Her brother,Sammy,looks at the same clouds and sees jellyfish.Alana and Sammy have different

Describe the status of the US workforce in terms of gender diversity/equality.Does this represent significant change from the past? Argue your position.

Surface-level characteristics include _____,age,and race.

Josef,a manager,reviews Arturo's performance over the past six months and notes that during February he was late to work five times.He was not late during any other months.Josef is observing

Perception is the process that