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Katherine does especially well in her language courses,but struggles in chemistry.She has ______ intelligence.


A) spatial
B) naturalist
C) intrapersonal
D) bodily-kinesthetic
E) linguistic

F) A) and D)
G) All of the above

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Ben and Jen are arguing over individual differences.Which of the following does a person have the most control over?


A) intelligence
B) behavior
C) emotions
D) CSEs
E) emotional intelligence

F) A) and B)
G) B) and E)

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Define "locus of control," and describe what it means to have an "internal" and "external" locus of control.Give an example of each from your own experiences in school or work.

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Locus of control is a relatively stable ...

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_____ intelligence is the potential to understand and regulate oneself.


A) Interpersonal
B) Kinesthetic
C) Intrapersonal
D) Naturalist
E) Linguistic

F) B) and E)
G) C) and D)

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Research in industrial-organizational psychology concluded that the typical personality test is not a valid predictor of job performance.

A) True
B) False

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You volunteer for Campus Social,a group that sets up events for incoming students to help them acclimate to the campus culture.This is your third year and you expected to be appointed student header.The dean informs you that someone else has been chosen to lead the group.

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Describe your emotions.Then explain what...

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As manager of Kids Skids,Meghan wants to develop her relationship management skills.In order to do this,she learns how to


A) build teams.
B) recognize customer needs.
C) read her own emotions.
D) see the upside in events.
E) sense others' emotions.

F) A) and D)
G) C) and D)

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Nora wants to be a buyer for Marstons Stores.She knows that they are looking for outgoing,social people.She purposely tries to present herself as an extrovert on the personality test that she takes even though she is shy and retiring.What is the likely result of this?


A) Nora might get the job, but find she is unhappy in the role.
B) Nora will not get the job. It is impossible to "fake" your personality on a test.
C) Nora will get the job. The test is simply pro forma and no one looks at the results.
D) The test will show that Nora is unstable.
E) The test will flag Nora as someone who is not truthful and should not be hired by the company.

F) A) and D)
G) A) and C)

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Complex,relatively brief responses aimed at a particular target are known as emotions.

A) True
B) False

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_______ provides broad and useful ways to describe personality in terms of our individual differences in self-efficacy,self-esteem,locus of control,and emotional stability.


A) Interpersonal intelligence
B) Core self-evaluation
C) Conscientiousness
D) Personality
E) Practical intelligence

F) B) and C)
G) C) and D)

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When hiring people,the best thing a manager can do is to find someone like himself or herself and make sure the person "fits" into his or her stereotype of a good worker.

A) True
B) False

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Openness to experience refers to a person being trusting and good-natured.

A) True
B) False

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David Waynescott is a highly successful lawyer who specializes in class action suits against pharmaceutical companies.Think about Gardner's theory of multiple intelligences.Profile the intelligences that Waynescott probably possesses and describe how each makes him excel at his job.

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Howard Gardner,in his theory of multiple...

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Roberto is a manager at XYZ Corporation.Every day,he eats lunch in the company cafeteria so he can learn the latest news and rumors.Roberto is exhibiting his


A) relationship management.
B) self-awareness.
C) self-disclosure.
D) extraversion.
E) social awareness.

F) A) and E)
G) A) and B)

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Owen leads a team tasked with developing a client tracking system.He is nervous and worried,afraid that if this assignment doesn't go well,he won't be promoted.Jack,a team member,is relaxed,unworried,and secure in the feeling that they have all the necessary resources and talents to make this work.Jack is likely to score high on


A) emotional stability.
B) introversion.
C) conscientiousness.
D) internal locus of control.
E) agreeableness.

F) None of the above
G) A) and D)

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The combination of stable physical,behavioral,and mental characteristics that give individuals their unique identities is known as personality.

A) True
B) False

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Nancy is at a staff meeting.Her manager asks if anyone has an idea for how to pull more customers into the restaurant at lunch time.Nancy starts to make a suggestion and her manager cuts her off mid-sentence,saying: "Oh Nancy,no...anyone else?" Nancy is feeling angry because her manager was disrespectful and didn't allow her to explain the idea.What should Nancy do to deal with these negative emotions?


A) Submit the suggestion to her manager's boss.
B) Ignore it. She thinks her manager is having a bad day.
C) Leave the meeting since she isn't contributing anything of value.
D) Wait until after the meeting and point out how important respect is between co-workers.
E) Ask someone else to submit the idea at the next staff meeting.

F) D) and E)
G) A) and B)

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Tony has a high CS E.He is not likely to experience


A) better adjustment to international assignments.
B) organizational citizenship behaviors.
C) life satisfaction.
D) reduced conflict.
E) higher levels of stress.

F) All of the above
G) A) and D)

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_______ is reflected in this statement: "I feel I am a person of worth,as good as other people."


A) High self-efficacy
B) Low core self-evaluation
C) High emotional intelligence
D) High self-identification
E) High self-esteem

F) A) and D)
G) B) and D)

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Many effective managers select employees based on positive,job relevant,relatively stable individual differences.

A) True
B) False

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