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Klaus works in a very stressful job,but maintains his "cool" even in the worst times.This represents the ________ dimension.


A) extraversion
B) agreeableness
C) conscientiousness
D) emotional stability
E) openness to experience

F) B) and D)
G) A) and B)

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Bill,who has an internal locus of control,failed his last history test.Which of the following is he likely to say?


A) The test was poorly constructed.
B) I'm going to complain to the dean of the college.
C) I'll never pass this course.
D) Professor Smith didn't prepare us for this test.
E) I didn't study hard enough for this test.

F) B) and E)
G) A) and B)

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____________ is associated with entrepreneurialism.


A) Introversion
B) Spatial intelligence
C) Openness to experience
D) Proactivity
E) Emotional stability

F) All of the above
G) C) and D)

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_______ is the ability to monitor one's own and others' feelings and emotions,to discriminate among them,and to use this information to guide one's thinking and actions.


A) Proactivity
B) Emotional stability
C) Emotional intelligence
D) Core self-evaluation
E) Self-efficacy

F) None of the above
G) A) and B)

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Quantum Force wants to hire EI First to provide emotional intelligence products and services.Several members of the board of directors are reluctant to employ these services.They dispute the benefits of emotional intelligence and its relationship to job performance and leadership. You are responsible for making a presentation to the board of directors to address this reluctance.How would you define emotional intelligence and describe the benefits to Quantum Force?

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Emotional intelligence is the ability t...

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Dawn is a manager at a big box store.One of her employees,Edward,appears to have low self-efficacy.To help him,Dawn should set a very challenging sales goal.

A) True
B) False

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People with moderate emotional stability __________ than people with low emotional stability.


A) tend to be more pessimistic
B) experience more negative emotions
C) earn lower salaries
D) tend to perform more OCBs
E) tend to perform more CWBs

F) A) and E)
G) A) and D)

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Proactivity has been shown to be related to all of the following except


A) social networking.
B) intelligence.
C) performance.
D) satisfaction.
E) affective organizational commitment.

F) A) and D)
G) A) and C)

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Mike hosts a talk radio program that discusses political issues.He often receives emails and tweets that are very critical of his positions.However,these messages don't bother him.It is likely that he is high on _______ intelligence.


A) intrapersonal
B) naturalist
C) practical
D) linguistic
E) multiple

F) C) and D)
G) A) and C)

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A(n) _______ is someone who is relatively unconstrained by situational forces and who effects environmental change.


A) extrovert
B) proactive person
C) stable person
D) introvert
E) imaginative and curious

F) C) and D)
G) A) and E)

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Core self-evaluations represent a broad personality trait comprised of all of the following except


A) emotional stability.
B) generalized self-efficacy.
C) locus of control.
D) proactivity.
E) self-esteem.

F) A) and E)
G) None of the above

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Johan does well at work because he is able to think constructively,reason,and problem solve.Johan is exhibiting


A) intelligence.
B) emotions.
C) attitude.
D) self-esteem.
E) self-efficacy.

F) C) and D)
G) A) and B)

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Which of the following is not an element of emotional intelligence?


A) self-awareness
B) social awareness
C) relationship management
D) emotional stability
E) self-management

F) C) and D)
G) C) and E)

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At ABC Inc.,each employee is required to evaluate himself or herself as part of preparation to meet with his or her manager for the annual employee performance review.As part of this,Daneesha prepared a thoughtful and comprehensive list of her strengths and weaknesses.What competence does this display?


A) proactive personality
B) self-awareness
C) self-management
D) agreeableness
E) extraversion

F) B) and E)
G) None of the above

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Samantha,a member of a team you are assigned to for a management class,has often been late getting her work to the team,and when it arrives it is often of poor quality.Samantha is likely to rank ________ dimension.


A) low on the agreeableness
B) high on the extraversion
C) low on the conscientiousness
D) low on the emotional stability
E) low on the proactivity

F) B) and E)
G) A) and E)

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Martha worked for a marketing company with a casual atmosphere and informal culture.The company declared bankruptcy.Martha can't wait to find a similar position.In the past,she worked for companies with a more traditional and formal structure. She now has a new job in a bank.Martha dresses differently,puts in longer hours,and studies at home to better understand the bank's services.She is exhibiting _______ intelligence.


A) multiple
B) cognitive
C) practical
D) spatial
E) bodily-kinesthetic

F) A) and D)
G) A) and B)

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Pietro has his bachelor's degree in management.He comes from a middle-class background; his father worked in lower management for his entire career.Pietro wants a different life than his father's.He has saved his money,and he's always been lucky.Pietro might be a(n)


A) project manager.
B) professor.
C) entrepreneur.
D) financial planner.
E) investor.

F) A) and C)
G) B) and C)

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Vanessa receives her evaluation.Her supervisor gives her high marks in __________,noting that Vanessa is especially strong in self-awareness and self management.


A) personal competence
B) subjective well-being
C) self-efficacy
D) cognitive ability
E) emotional stability

F) C) and D)
G) A) and E)

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Marisa is the office manager in a small company.Her employees find that they can often come late to work and leave early,and Marisa will cover their work for them.Marisa is likely to score


A) high on extraversion.
B) high on agreeableness.
C) low on conscientiousness.
D) low on emotional stability.
E) low on openness to experience.

F) B) and E)
G) B) and D)

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Discuss the good and bad of anger at work.Are there benefits to anger? Explain your answer.

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Growing research evidence supports the u...

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