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Exam 2: Values and Attitudes

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Question 31

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Tony believes that cell phone use-even in restaurants-helps people manage their busy lives.Tony's belief reflects the __________ component of his attitude.

A) behavioral
B) objective
C) cognitive
D) normative
E) affective

F) B) and C)
G) A) and C)

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Question 32

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The idea underlying the __________ model is that satisfaction is tied to how fairly an individual is treated at work.

A) met expectations
B) need fulfillment
C) equity
D) value attainment
E) dispositional components

F) C) and D)
G) B) and E)

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Question 33

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In some cases,coworkers or friends remain satisfied in situations where others always seem dissatisfied.This is a reflection of the _____ model.

Stress can have positive effects on certain OB-related outcomes.For instance,it is negatively related to absenteeism because people feel they have to work harder to meet management expectations.

______ is an individual's overall thoughts and feelings about quitting.

Luis has just learned that Brian,who has less experience and who does less work,receives a higher salary.Since learning this,Luis has been very unhappy and has started to look for another job.What model of job satisfaction best explains Luis's reactions?

Describe the need fulfillment models of job satisfaction.Discuss research support for these models.

As demonstrated by research,___________ is positively related to organizational citizenship behavior.

Trevor is an overachiever.His brother calls him ambitious and power hungry.Trevor exemplifies the _______ dimension.

Carla will graduate from her business program next month.She is happiest in jobs where she doesn't know what will be waiting for her when she gets to work,and she excels at problem solving.Carla needs a career that involves

Jane hates the idea of child labor.She works for a company that claims that it doesn't employ children.However,news reports accuse the company of employing young children overseas.______ is the psychological discomfort that Jane is experiencing since she heard this news.

_________ are both elements of hedonism.

Sally doesn't complain to a man smoking in the nonsmoking section of a restaurant because it doesn't bother her.This lack of irritation reflects the ______ component of her attitude.She is neutral toward people smoking in restaurants.

______ is the extent to which an individual identifies with an organization and commits to its goals.

The components of engagement are urgency,being focused,intensity,and job satisfaction.

Bullying includes various behaviors.It can be acts of physical aggression,such as pushing,pinching,or cornering.It can be verbal taunts and threats,such as name calling,jokes at someone's expense,and humiliation.It can be relational aggression,such as gossip,rumors,and social isolation.It can be cyber-aggression,such as posting negative or derogatory images,text messages,or e-mail. Describe a situation of bullying that you have seen or experienced.What happened? How could you have dealt with this situation better? What was the end result?

The two basic dimensions of Schwartz's model of values are

Personal attitudes affect behavior via intentions.

Kiki is a manager of a small boutique gift store.She only has two employees,Tim and Sandra.Tim is a part-time student and is happy with the amount of work he has at the store.Sandra works full-time,but seems to be less interested and increasingly remote at work.Kiki asks Sandra if anything is wrong,and Sandra says she is bored and thinking of leaving. Kiki knows that Sandra paints as a hobby and suggests that she might want to take over the store and window displays.Sandra is really excited about the opportunity.This is an example of a manager who is

Values represent beliefs that influence behaviors _____________; attitudes relate to behavior __________.