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Exam 9: Human Resource Management: Getting the Right People for Managerial Success

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Question 21

Multiple Choice

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Typically the ________ clause in a union contract is tied to the U.S.Bureau of Labor Statistics' consumer price index (CPI) .

A) union security
B) right-to-work
C) agency
D) givebacks
E) cost-of-living adjustment (COLA)

F) B) and D)
G) B) and C)

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Question 22

Multiple Choice

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Beginning with __________,a body of law has grown that requires organizations to provide employees with nonhazardous working conditions.

A) the Occupational Safety and Health Act (OSHA) of 1970
B) Title VII of the Civil Rights Act of 1964
C) the Taft-Hartley Act
D) the establishment of the National Labor Relations Board
E) the Fair Labor Standards Act of 1938

F) A) and C)
G) C) and D)

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Question 23

Multiple Choice

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________ entails job posting,which means placing information about job vacancies and qualifications in places where employees can see them such as on bulletin boards or the company's intranet.

Which of the following is the best statement of performance feedback?

Which of the following is NOT part of the strategic human resource management process?

A California software firm,MacroSoft,was growing rapidly and hiring frequently,but it primarily focused on campus recruiting at two California universities,UC Berkeley and Stanford.When one 45-year-old candidate did not get an interview after a phone screening,he went to the company's website and noted all of the young people in charge.Which law allows him to file a discrimination lawsuit against MacroSoft?

The question has two parts;be sure to answer both.First,define bullying.Next,imagine that you are the manager of a local sandwich shop.One of your sandwich makers comes to you and says that the other employees are bullying her,making fun of her,teasing her,and harassing her on Facebook.Explain how you would combat and put a stop to the bullying.

_______ capital is the economic or productive potential of strong,trusting,and cooperative relationships.This type of capital can help you land a job;a national survey of recruiters revealed that 74% had found the highest-quality applicants through employee referrals.

Which piece of legislation first established the U.S.federal minimum wage?

A company that evaluates its long-haul truck drivers based on miles driven over the past 12 months is using subjective appraisal.

Which of the following training and development methods is most appropriate when people just need to learn facts such as work rules or legal matters?

A binding decision may be sought from ________ if a grievance procedure is not sufficient to solve a labor-management dispute.

For years,a mathematics professor experienced abusive behavior at a community college where he taught.It began with a group of managers spreading rumors and false accusations that threatened his job.The abuse was emotionally draining and took time and focus away from his job.The professor was the victim of

Mediation is the process in which a neutral third party,an arbitrator,listens to both parties in a dispute and makes a decision that the parties have agreed will be binding on them.

Which of the following statements about background information is FALSE?

____________ includes the activities managers perform to plan for,attract,develop,and retain an effective workforce.

Open shop: Workers may choose to join or not join an union (applies in 22 states,called right-to-work states).

Sabra,an HR manager,is designing a training class for those working on the new cross-functional teams within her company.This class is aimed at improving group decision making and interpersonal relations.What method of delivery should Sabra choose?

This question has two parts;be sure to answer both.First,list and describe the three parts of compensation.Second,consider this situation: Felix earns a $45,000 yearly salary as the store manager of a local McDonald's franchise.The owner of the franchise pays for medical and dental insurance for Felix and his family.In addition,Felix can earn a $1,000 bonus for each month the store exceeds $250,000 in revenue.Explain how Felix's compensation breaks down into the three different parts of compensation.

Bethany had a starring role in a film that was shot in her hometown of Baton Rouge,Louisiana.Though the Screen Actors Guild,an actors' union,exists in Louisiana,Bethany was not required to join it because of the state's ________ law.