Question 1

An example of a behavioral-description interview question is "What was the best idea you ever sold to a supervisor,teacher,peer,or subordinate?"

Accepted Answer

A) True 
 B)False

Question 2

The best type of performance appraisal involves

Accepted Answer

A)  using other employees as examples.
B)  describing a subordinate's current performance in general terms.
C)  concentrating on "stretch goals."
D)  relying on impressions.
E)  giving employees continuous,real-time coaching,feedback,and solutions.F) B) and E)
G) A) and B)

Question 3

Tiffany is an architect for the building of a large office complex downtown.Frequently a group of steel workers whistle at her as she climbs a ladder or interacts with staff.The men's actions create a hostile work environment.

Accepted Answer

A) True 
 B)False

Question 4

To ________,Ricco,an HR manager,used reports from the U.S.Bureau of Labor Statistics and the U.S.Census Bureau for information about his industry's labor pool in his geographic area.

Accepted Answer

A)  perform a job analysis
B)  recruit from inside the organization
C)  recruit from outside the organization
D)  develop an affirmative action program
E)  analyze human capitalF) A) and D)
G) B) and D)

Question 5

Which of the following statements is NOT true regarding performance appraisals and feedback?

Accepted Answer

A)  Almost all workers believe that performance appraisals are objective and fair.
B)  Numerical ratings,rankings,and formal evaluations without positive feedback may produce the opposite of their intended effect-specifically,reduced performance.
C)  Forced ranking systems can be particularly damaging at talent-intensive companies.
D)  The best form of performance appraisal and feedback may entail continuous and ongoing coaching and feedback,rather than an annual review.
E)  A performance appraisal should be a two-way street: The manager should solicit the employee's input,especially with regard to perceived performance problems.F) A) and E)
G) B) and E)

Question 6

The Equal Employment Opportunity Commission was established by the _________________ Act.

Accepted Answer

A)  Equal Pay
B)  Wagner
C)  Title VII of the Civil Rights Act
D)  Occupational Safety and Health
E)  Social SecurityF) A) and D)
G) All of the above

Question 7

_____ are subject to validity problems due to evaluator bias.

Accepted Answer

A)  Behavioral appraisals
B)  360-degree feedback forms
C)  Objective appraisals
D)  Trait appraisals
E)  Personality appraisalsF) None of the above
G) All of the above

Question 8

As a sales manager,Danyce is conducting performance appraisals for her team members.To do so,she tracks each person's sales calls,amount of sales,and revenues on a quarterly basis.Danyce is using a(n) ______ system of appraisal.

Accepted Answer

A)  subjective
B)  behavioral
C)  trait
D)  objective
E)  360-degreeF) B) and E)
G) A) and E)

Question 9

What is the final step in the strategic human resource management process?

Accepted Answer

A)  Plan future human resources needs.
B)  Recruit and select people.
C)  Assess success of the recruitment process.
D)  Perform appraisals of people.
E)  Orient,train,and develop people.F) D) and E)
G) B) and D)

Question 10

Compared to internal recruiting,which of the following is true of external recruiting?

Accepted Answer

A)  It encourages greater employee loyalty.
B)  The process is more expensive and takes longer.
C)  It creates the need for multiple recruitments.
D)  The pool of talent is more limited.
E)  The process is cheaper.F) None of the above
G) A) and B)

Question 11

In 2011,when automakers began to create new jobs,new union hires were offered about half the pay ($14 an hour) that autoworkers were getting before ($28) .This is an example of

Accepted Answer

A)  union security clauses.
B)  two-tier wage contracts.
C)  cost-of-living adjustments.
D)  incentives.
E)  givebacks.F) A) and B)
G) A) and D)

Question 12

Define performance management and list the four steps and behaviors that it involves.

Accepted Answer

Performance management is defined as a s...

Question 13

Which of the following is NOT one of the soft skills employers often find lacking in many Millennial applicants?

Accepted Answer

A)  professional appearance
B)  familiarity with social media
C)  manners
D)  punctuality
E)  ability to communicateF) A) and E)
G) B) and E)

Question 14

Which of the following is a good suggestion for managers when conducting interviews?

Accepted Answer

A)  Ask about the candidate's family to show personal interest.
B)  After the interview,write a short report with a quantitative score of the candidate's qualifications.
C)  Do more than half of the talking to make sure you are sharing enough about the company and its culture.
D)  Ask questions spontaneously to get the most straightforward answers from the candidate.
E)  The résumé should be used for selection of interview candidates only;ignore it thereafter.F) A) and D)
G) C) and D)

Question 15

Which of the following is NOT a type of compensation?

Accepted Answer

A)  wages
B)  salaries
C)  incentives
D)  benefits
E)  promotionsF) B) and D)
G) C) and D)

Question 16

This question has two parts;be sure to answer both.First,how is training different from development? Next,assume that you are the HR director of a company that performs statistical analyses for sports teams.Your employees are mostly accountants,statisticians,and actuaries who use sophisticated data-collection and data-analysis software to help teams make key decisions regarding players and strategies.You bring in an account rep from StatSoft,an extremely expensive statistical software package,to train your staff on how to become "power uses" of StatSoft.Are you providing training or development to your employees?

Accepted Answer

Training refers to educating technical a...

Question 17

The most effective sources of new employee sources are job postings on websites.

Accepted Answer

A) True 
 B)False

Question 18

_____ is the degree to which a test measures the same thing consistently.

Accepted Answer

A)  Reliability
B)  Accountability
C)  Validity
D)  Significance
E)  DependabilityF) A) and B)
G) A) and E)

Question 19

The ____________ is a law that requires an extension of health insurance benefits after termination.

Accepted Answer

A)  Health Insurance Portability and Accountability Act (HIPA
A)  
B)  Social Security Act
C)  Civil Rights Act
D)  Occupational Safety and Health Act
E)  Consolidated Omnibus Budget Reconciliation Act (COBR
A)  F) A) and E)
G) A) and B)

Question 20

The Myers-Briggs Type Indicator is a(n) ______ test.

Accepted Answer

A)  personality
B)  reliability
C)  performance
D)  ability
E)  characterF) A) and D)
G) A) and E)

Exam 9: Human Resource Management: Getting the Right People for Managerial Success

Correct Answer
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Training refers to educating technical a...
View Answer

To ________,Ricco,an HR manager,used reports from the U.S.Bureau of Labor Statistics and the U.S.Census Bureau for information about his industry's labor pool in his geographic area.

Correct Answer
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_____ are subject to validity problems due to evaluator bias.

Correct Answer
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Which of the following is NOT a type of compensation?

Correct Answer
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The most effective sources of new employee sources are job postings on websites.

Correct Answer
verified

Tiffany is an architect for the building of a large office complex downtown.Frequently a group of steel workers whistle at her as she climbs a ladder or interacts with staff.The men's actions create a hostile work environment.

Correct Answer
verified

Define performance management and list the four steps and behaviors that it involves.

Correct Answer
verified
Performance management is defined as a s...
View Answer

Which of the following statements is NOT true regarding performance appraisals and feedback?

Correct Answer
verified

The best type of performance appraisal involves

Correct Answer
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An example of a behavioral-description interview question is "What was the best idea you ever sold to a supervisor,teacher,peer,or subordinate?"

Correct Answer
verified

The Myers-Briggs Type Indicator is a(n) ______ test.

Correct Answer
verified

What is the final step in the strategic human resource management process?

Correct Answer
verified

_____ is the degree to which a test measures the same thing consistently.

Correct Answer
verified

As a sales manager,Danyce is conducting performance appraisals for her team members.To do so,she tracks each person's sales calls,amount of sales,and revenues on a quarterly basis.Danyce is using a(n) ______ system of appraisal.

Correct Answer
verified

Which of the following is a good suggestion for managers when conducting interviews?

Correct Answer
verified

In 2011,when automakers began to create new jobs,new union hires were offered about half the pay ($14 an hour) that autoworkers were getting before ($28) .This is an example of

Correct Answer
verified

The ____________ is a law that requires an extension of health insurance benefits after termination.

Correct Answer
verified

Which of the following is NOT one of the soft skills employers often find lacking in many Millennial applicants?

Correct Answer
verified

The Equal Employment Opportunity Commission was established by the _________________ Act.

Correct Answer
verified

Compared to internal recruiting,which of the following is true of external recruiting?

Correct Answer
verified

Exam 9: Human Resource Management: Getting the Right People for Managerial Success

Correct AnswerverifiedTraining refers to educating technical a...View AnswerShow Answer

To ________,Ricco,an HR manager,used reports from the U.S.Bureau of Labor Statistics and the U.S.Census Bureau for information about his industry's labor pool in his geographic area.

Correct AnswerverifiedShow Answer

_____ are subject to validity problems due to evaluator bias.

Correct AnswerverifiedShow Answer

Which of the following is NOT a type of compensation?

Correct AnswerverifiedShow Answer

The most effective sources of new employee sources are job postings on websites.

Correct AnswerverifiedShow Answer

Tiffany is an architect for the building of a large office complex downtown.Frequently a group of steel workers whistle at her as she climbs a ladder or interacts with staff.The men's actions create a hostile work environment.

Correct AnswerverifiedShow Answer

Define performance management and list the four steps and behaviors that it involves.

Correct AnswerverifiedPerformance management is defined as a s...View AnswerShow Answer

Which of the following statements is NOT true regarding performance appraisals and feedback?

Correct AnswerverifiedShow Answer

The best type of performance appraisal involves

Correct AnswerverifiedShow Answer

An example of a behavioral-description interview question is "What was the best idea you ever sold to a supervisor,teacher,peer,or subordinate?"

Correct AnswerverifiedShow Answer

The Myers-Briggs Type Indicator is a(n) ______ test.

Correct AnswerverifiedShow Answer

What is the final step in the strategic human resource management process?

Correct AnswerverifiedShow Answer

_____ is the degree to which a test measures the same thing consistently.

Correct AnswerverifiedShow Answer

As a sales manager,Danyce is conducting performance appraisals for her team members.To do so,she tracks each person's sales calls,amount of sales,and revenues on a quarterly basis.Danyce is using a(n) ______ system of appraisal.

Correct AnswerverifiedShow Answer

Which of the following is a good suggestion for managers when conducting interviews?

Correct AnswerverifiedShow Answer

In 2011,when automakers began to create new jobs,new union hires were offered about half the pay ($14 an hour) that autoworkers were getting before ($28) .This is an example of

Correct AnswerverifiedShow Answer

The ____________ is a law that requires an extension of health insurance benefits after termination.

Correct AnswerverifiedShow Answer

Which of the following is NOT one of the soft skills employers often find lacking in many Millennial applicants?

Correct AnswerverifiedShow Answer

The Equal Employment Opportunity Commission was established by the _________________ Act.

Correct AnswerverifiedShow Answer

Compared to internal recruiting,which of the following is true of external recruiting?

Correct AnswerverifiedShow Answer

Correct Answer
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Training refers to educating technical a...
View Answer

Correct Answer
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Performance management is defined as a s...
View Answer

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