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Which of the following statements regarding warranties is most accurate?


A) Limited-coverage warranties are required for all manufactured products but not for services.
B) Full warranties are required for all products and services regardless of the size of the firm.
C) Warranties protect consumers but have limited benefits to producers.
D) Warranties benefit producers through enhanced reputations.
E) Warranties are relatively unimportant in light of product liability claims.

F) C) and D)
G) C) and E)

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Combining a corporate or family brand with a new brand to distinguish a part of its product line from others is referred to as __________.


A) subbranding
B) multibranding
C) mixed branding
D) private branding
E) family branding

F) A) and B)
G) C) and D)

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Brand extensions require__________.


A) manufacturing a product under a new name that consumers will view as an entirely new product line
B) manufacturing a new product with the same brand name for a new market segment in the same product class so consumers will view it as a logical addition to the original product line
C) manufacturing accessory products for the base offering, such as Barbie clothes for Barbie Dolls
D) licensing another firm to manufacture modified versions of the original products
E) applying the current brand name to enter a completely different product class

F) C) and E)
G) A) and D)

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Gatorade introduced Gatorade AM as a morning beverage when you didn't want coffee,it was using a __________ strategy.


A) product modification
B) brand modification
C) market modification
D) market-product extension
E) diversification

F) D) and E)
G) B) and D)

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General Mills teams up with Hershey Foods to create a cereal called Reese's Peanut Butter Puffs (the Reese's brand belonging to Hershey's) ,what is the General Mills' branding strategy called?


A) manufacturer branding
B) brand bundling
C) mixed branding
D) co-branding
E) multibranding

F) C) and D)
G) D) and E)

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branding strategy in which a firm markets some products under its own name(s) and other products under the name of a reseller because the segment attracted to the reseller is different from its own market is referred to as __________.


A) multibranding
B) generic branding
C) private branding
D) mixed branding
E) multiproduct branding

F) All of the above
G) A) and E)

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time a product can be stored before it spoils is referred to as its __________.


A) product life cycle
B) use-by date
C) spoilage index
D) shelf life
E) expiration date

F) None of the above
G) B) and E)

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Describe the concept of diffusion of innovation.Identify and describe the category and incidence in the population for each product adopter.

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The diffusion of innovation is the exten...

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There are several reasons why a consumer would be reluctant to adopt a new product.For example,a consumer might be reluctant to adopt a new product because of a risk barrier,which occurs when __________.


A) there is no incentive to change
B) there are physical, economic, or social issues
C) there are cultural differences
D) the financial commitment is too great
E) the product is not consistent with existing habits

F) A) and B)
G) C) and E)

Correct Answer

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formula to calculate a BDI = __________.


A) (Percent of the total U.S. population in a market segment ÷ Percent of a brand's total U.S. sales in a market segment) × 100
B) (Percent of a product category's total U.S. sales in a market segment ÷ Percent of the total U.S. population in a market segment) × 100
C) (Percent of a brand's total U.S. sales in a market segment ÷ Percent of the total U.S. population in a market segment) × 100
D) (Percent of the total U.S. population in a market segment ÷ Percent of a product category's total U.S. sales in a market segment) × 100
E) There is not enough information to make any conclusions.

F) None of the above
G) A) and B)

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  CDI/BDI Marketing Dashboard -shown in the CDI/BDI marketing dashboard above,a BDI of 30 is determined by __________. A)  finding the percent of the U.S. population in the  Households without children  segment divided by the percent of Hawaiian Punch sold to households without children in the U.S. multiplied by 100 B)  finding the percent of Hawaiian Punch sold to households without children in the U.S. divided by the percent of the U.S. population in the  Households without children  segment multiplied by 100 C)  subtracting the total number of non-users from the total number of users of Hawaiian Punch sold to households without children D)  finding the difference in total sales of Hawaiian Punch between households who have children with those who do not E)  using a chart provided in the category development index CDI/BDI Marketing Dashboard -shown in the CDI/BDI marketing dashboard above,a BDI of 30 is determined by __________.


A) finding the percent of the U.S. population in the "Households without children" segment divided by the percent of Hawaiian Punch sold to households without children in the U.S. multiplied by 100
B) finding the percent of Hawaiian Punch sold to households without children in the U.S. divided by the percent of the U.S. population in the "Households without children" segment multiplied by 100
C) subtracting the total number of non-users from the total number of users of Hawaiian Punch sold to households without children
D) finding the difference in total sales of Hawaiian Punch between households who have children with those who do not
E) using a chart provided in the category development index

F) None of the above
G) A) and B)

Correct Answer

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Sealy,the self-proclaimed largest manufacturer of mattresses in the U.S.,recently set out to redefine its place in the bedrooms of America.No longer was it going to be known as simply a mattress company.Now the name Sealy was going to be known as the world's leading "sleep wellness provider." This is an example of __________.


A) reverse marketing
B) demarketing
C) repositioning
D) resegmenting
E) positioning

F) None of the above
G) A) and B)

Correct Answer

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  Huggies Photo -pairing of two brand names of two manufacturers on a single product is referred to as __________. A)  multibranding B)  brand bundling C)  co-branding D)  mixed branding E)  reseller branding Huggies Photo -pairing of two brand names of two manufacturers on a single product is referred to as __________.


A) multibranding
B) brand bundling
C) co-branding
D) mixed branding
E) reseller branding

F) A) and E)
G) A) and B)

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product manager is sometimes called a __________.


A) chief marketing officer (CMO)
B) brand manager
C) marketing manager
D) category manager
E) sales manager

F) A) and B)
G) D) and E)

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__________ stage of the product life cycle is characterized by the slowing of total industry sales or product class revenue,causing marginal competitors to begin leaving the market.


A) decline
B) maturity
C) introduction
D) growth
E) harvest

F) A) and B)
G) A) and C)

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contractual agreement whereby one company (licensor) allows its brand name or trademark to be used with products or services offered by another company (licensee) for a royalty or fee is referred to as __________.


A) co-branding
B) generic branding
C) reseller licensing
D) mixed branding
E) brand licensing

F) None of the above
G) A) and D)

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a customer is reluctant to try a new product because she's afraid it might make her ill,the company is most likely facing a __________ barrier.


A) usage
B) risk
C) value
D) emotional
E) psychological

F) A) and E)
G) A) and D)

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Reynold's Aluminum foil box has two side tabs that say "Press Here to Lock Roll" to keep the roll of foil in place during use.This demonstrates which elements of good packaging?


A) perceptual benefits and functional benefits
B) protection benefits and functional benefits
C) communication benefits and perceptual benefits
D) communication benefits and functional benefits
E) functional benefits and protection benefits

F) B) and D)
G) B) and C)

Correct Answer

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Which of the following products would have a high-learning product life cycle curve?


A) electric cars
B) Fusion razors
C) fleece bikinis
D) women's hosiery
E) vinyl dresses

F) D) and E)
G) A) and E)

Correct Answer

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product adopters,innovators __________.


A) have a fear of debt and use neighbors and friends as information sources
B) are skeptical and have below average social status
C) are deliberate and use many informal social contacts
D) are leaders in social settings and have a slightly above average education
E) are venturesome, highly educated, and use multiple information sources

F) All of the above
G) A) and C)

Correct Answer

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