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of the following are organizational buyers EXCEPT:


A) industrial firms.
B) government units.
C) ultimate consumers.
D) resellers.
E) wholesalers.

F) A) and E)
G) C) and D)

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the breakdown for the NAICS code based on Figure 6-1 above,"D" represents the


A) two-digit industry sector code
B) three-digit industry subsector code
C) four-digit industry group code
D) five-digit industry code
E) six-digit U.S. national industry code

F) A) and B)
G) A) and E)

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E

existence of reciprocal arrangements,long-term contracts,and in some cases,buyer-seller relationships that evolve into supply partnerships,are all examples of


A) illegal activities that are a common weakness of organizational buying.
B) illegal activities that result from collusion between buyers and sellers.
C) activities that are strictly governed by the NAICS.
D) activities that can result from relationships between buyers and sellers in organizational buying.
E) activities that result from extreme competition between manufacturers when there are too few sellers.

F) A) and B)
G) C) and D)

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are the five stages of the organizational buying process?

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The five stages of the organiz...

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Which of the following types of firms comprises an industrial market?


A) retailer
B) mining
C) wholesaler
D) state government
E) NASA

F) B) and E)
G) A) and D)

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performance on a contract may result in a supplier's name being dropped from the buying organization's


A) industry directory.
B) make-buy list.
C) vendor-rating sheet.
D) suppliers sheet.
E) bidder's list.

F) A) and E)
G) A) and D)

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international company that wants indisputable proof that its suppliers maintain a high level of quality management could ask the company to


A) apply for an ISO 9000 certification.
B) also meet ISO 14000 requirements.
C) enter into a supplier alliance.
D) show how it is listed in the NAICS to prove its quality focus.
E) engage in reciprocity agreements.

F) All of the above
G) C) and E)

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Organizational buying criteria serve the same purpose as __________ criteria used by consumers.


A) consideration
B) evaluative
C) decision
D) alternative
E) prepurchase

F) A) and B)
G) B) and C)

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marketing of goods and services to companies,governments,or not-for-profit organizations for use in the creation of goods and services that they can produce and market to others,is referred to as __________.


A) integrated marketing
B) institutional marketing
C) business marketing
D) reseller marketing
E) organizational marketing

F) None of the above
G) B) and C)

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Purchasing that aims to integrate environmental considerations into all stages of an organization's buying process with the goal of reducing the impact on human health and the physical environment is referred to as


A) ecological procurement.
B) sustainable procurement.
C) green marketing.
D) supplier partnership.
E) stakeholder procurement.

F) A) and E)
G) B) and E)

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person who assumed the __________ role in the buying center shook the salesperson's hand and said,"Ms.Hron,my manager has accepted your bid.I'll expect 48 boxes of ring shank nails to be delivered by November 8th,and we will pay the agreed-upon price of $21.74 per box."


A) gatekeeper
B) broker
C) buyer
D) influencer
E) user

F) A) and D)
G) A) and C)

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primary organizational buying objective is to


A) help the firm achieve its objectives.
B) create an atmosphere of inclusiveness.
C) help smaller companies stay in business.
D) increase the proficiency of its buyers.
E) balance inventory.

F) B) and C)
G) B) and E)

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Business-to-business electronic commerce over the Internet


A) is not nearly as prevalent as consumer electronic commerce when measured by the total dollar value of all Internet transactions.
B) is at least four times greater than consumer electronic commerce when measured by the total dollar value of all Internet transactions.
C) has dramatically decreased since face-to-face communication between a firm's salesforce and its potential customers is so important.
D) is impossible to estimate since companies will not share information.
E) has decreased since timely information is unavailable or deemed "top secret."

F) A) and E)
G) D) and E)

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B

are the three types of organizational buying situations or buy classes? Give an example of each.

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There are three types of buying situatio...

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Which of the following statements most accurately describes the people in the buying center of a medium-sized manufacturing plant?


A) The composition of the buying center never changes.
B) The buying center avoids cross-functional teams whenever possible.
C) The composition of the buying center depends on the specific item being purchased.
D) It's easy to locate and reach the people who comprise the buying center.
E) Most government units use a formal buying center to arrive at buying decisions.

F) B) and C)
G) A) and D)

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is the North American Industry Classification System (NAICS)?

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The North American Industry Classificati...

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make-buy decision is typically made during which stage of the organizational buying decision process?


A) information search
B) supplier search
C) alternative evaluation
D) problem recognition
E) purchase decision

F) B) and E)
G) A) and C)

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D

Therapeutic buys medical supplies and services from a variety of suppliers for people with hemophilia and other related blood diseases.When Apex sells directly to a person who is a hemophiliac,it would most accurately be classified as a(n) __________.


A) industrial service provider
B) health care manufacturer
C) reseller
D) industrial firm
E) government agency

F) A) and E)
G) A) and C)

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the weekly meeting for Choice Hotels (the company that owns Clarion Hotel,Quality Inn,Comfort Inn,Comfort Suites,Sleep Inn,and Mainstay Inn) ,the marketing manager said,"We need an inexpensive creative way to increase awareness of our hotels among people who travel by automobile.To do that,I want to find some new media that the other hotel chains are not using." The purchase of this new media for the hotel chains' advertising would be an example of a


A) new buy.
B) straight rebuy.
C) converted rebuy.
D) modified rebuy.
E) standard rebuy.

F) B) and D)
G) A) and D)

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General Motors (GM) purchases Borg-Warner transmissions,and Borg-Warner buys trucks and cars from GM,they would be demonstrating which type of buyer-seller interaction?


A) exclusive dealing
B) supply partnerships
C) tying arrangements
D) noncompetitive bidding
E) reciprocity

F) B) and E)
G) C) and D)

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