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In Grand Stand Organization, a furniture manufacturing company, the arrival and departure times to and from work are specified to the minute, with time clocks used to control deviant behavior.It can be said that the company is high in:


A) formalization.
B) centralization.
C) decentralization.
D) work differentiation.
E) division of labor.

F) B) and E)
G) D) and E)

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A large company recently adopted a structure in order to give its top managers more responsibility and flexibility.The company is now structured around four customer groupings: consumers, corporations, small and mid-sized businesses, and government and educational buyers.Which of the following organizational structures has this company created?


A) Client-based
B) Product
C) Geographic
D) Functional
E) Simple

F) None of the above
G) All of the above

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The most basic bureaucratic structure is the _____ structure.


A) client-based
B) matrix
C) organic
D) functional
E) simple

F) A) and C)
G) A) and E)

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Organizational structure does not influence employee attitudes and behavior.

A) True
B) False

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Organizational structure differs from country to country based on the traditional architecture forms in each country.

A) True
B) False

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The process of creating, selecting, or changing the structure of an organization refers to:


A) formalization.
B) organizational design.
C) specialization.
D) span of control.
E) work differentiation.

F) A) and E)
G) B) and D)

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What is the primary reason for simple structures being perhaps the most common form of organizational design?


A) There are more small organizations than large ones.
B) Employees can come and go with no major ripple effects on the organization.
C) Changes in specialization lead to less confusion about how exactly employees are supposed to do their jobs.
D) Employees feel less emotionally attached to the firm.
E) Approval for decisions need not be authorized at every step of the hierarchy.

F) A) and B)
G) A) and C)

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_____ formally dictates how jobs and tasks are divided and coordinated between individuals and groups within the company.


A) The span of control
B) Formalization
C) Centralization
D) An organizational structure
E) The chain of command

F) A) and B)
G) All of the above

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A corporate _____ may call for spinning off some departments into subsidiaries as a means of creating a more effective management model as well as taking advantage of tax breaks that would allow the corporation to divert more revenue to the production process.


A) formalization
B) centralization
C) layoff
D) restructuring
E) amalgamation

F) A) and B)
G) A) and D)

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If decision making is pushed down to lower-level employees, and these employees feel empowered to make decisions on their own, an organization has a _____ structure.


A) flat
B) decentralized
C) wide
D) narrow
E) centralized

F) A) and D)
G) C) and E)

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Although not much is known about the effect of restructuring on affective commitment, restructuring generally results in _____ level(s) of affective commitment on the part of employees.


A) standard
B) positive
C) normal
D) a higher
E) a lower

F) B) and E)
G) None of the above

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The matrix structure gives each employee _____ chain(s) of command.


A) team based
B) mechanistic
C) at least two
D) infinite
E) organic

F) A) and C)
G) A) and E)

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Once a company becomes large, it is impossible to retain a centralized structure. Large companies must use decentralized structures.

A) True
B) False

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Which of the following has been the most common kind of restructuring in recent years?


A) From a functional to a geographic-based structure
B) From a product to a client-based structure
C) From a bureaucratic to a matrix structure
D) A flattening of the organization
E) Creating a tall structure in the organization

F) A) and E)
G) A) and B)

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Gabrielle is the West Coast manager of Umbrellas Are Us.Other managers are in charge of the East Coast, South, and Central divisions.Her brother, Ryan is a marketing manager who enjoys watching sports with the finance and operations managers from his company.Gabrielle most likely works in a company with a ______ structure; while Ryan most likely works in a company with a ______ structure


A) goegraphic; functional
B) product, functional
C) geographic; product
D) product; client-based
E) client-based, geographic

F) B) and C)
G) A) and D)

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Every employee in a traditional organizational structure has one person to whom they report.

A) True
B) False

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Restructuring efforts typically enhance employees' trust in the organization.

A) True
B) False

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Ross and Tony, father and son, opened a large boutique named Tradus in Chicago.The father and son, being the owners of the business concern, decide about the important matters and all the rest of the functions like product, finance, marketing, and personnel are carried out by the department heads who have to act as per the instruction and orders of both of them.Which of the following is true about Tradus?


A) It has a very tall organizational structure.
B) It has a centralized system of decision making.
C) It has a matrix organizational structure.
D) The degree of formalization is very low in the organization.
E) It has a narrow span of control.

F) C) and E)
G) C) and D)

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The method by which an organization transforms its inputs into outputs refers to its:


A) structure.
B) technology.
C) specialization.
D) quality.
E) projects.

F) C) and D)
G) D) and E)

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Scenario: Extreme Rug Jan is the project manager of the corporate structure team at Extreme Rugs.Jan's team has been assigned the task to study and evaluate Extreme Rugs' organizational structure.To collect the preliminary information, Jan divided the tasks among the team members to collect information on different elements of Extreme Rugs' structure.Jeremy was asked to collect information on the degree to which tasks are divided into separate jobs.Joy was asked to collect information on formal authority relationships, Alice started looking into how many employees each manager has responsibility for, and Kathy was asked to collect evidence on the degree to which rules and procedures are used to standardize behaviors at Extreme Rugs.Jan decided to collect information and evidence on where exactly decisions are formally made at Extreme Rugs.The team decided to meet with information in two weeks.On which element of organizational structure was Kathy asked to collect evidence?


A) Chain of command
B) Formalization
C) Centralization
D) Work specialization
E) Span of control

F) A) and B)
G) C) and D)

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