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Readiness is defined as the degree to which employees have the ability and willingness to accomplish specific tasks.

A) True
B) False

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In the time-driven model of leadership, which style is reserved for decisions that are insignificant or where employee commitment is unimportant or when the leader's expertise is high and the leader is trusted?


A) Consultative
B) Autocratic
C) Delegative
D) Facilitative
E) Supportive

F) A) and B)
G) B) and E)

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Traits are more predictive of leader emergence than they are of leader effectiveness.

A) True
B) False

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Autocratic style of leadership is characterized by high follower control.

A) True
B) False

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Over lunch Daniel and Haley are discussing their managers.Daniel describes his boss as extremely motivating.Daniel feels much more psychologically empowered and more self-confident because of how his manager leads their team.Work goals are more demanding than ever; but even though the rewards of the hard work may not come soon, Daniel trusts his manager's emphasis on the future good that will come from their work.Daniel feels that working with his new manager has led to a much stronger emotional bond with the organization, much more engagement with the work, and an overall increase in his job satisfaction.Daniel's boss can be described as a(n) ______ leader.


A) tranformational
B) authentic
C) transactional
D) perceptive
E) Weberian

F) B) and D)
G) A) and C)

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The trait-leadership correlations are strong in magnitude when leader effectiveness serves as the outcome.

A) True
B) False

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Focus on leader traits holds more practical relevance than a focus on leader's actions.

A) True
B) False

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_____ reduce the importance of the leader while simultaneously providing a direct benefit to employee performance.


A) Substitutes
B) Directive styles
C) Transactional styles
D) Neutralizers
E) Enhancers

F) A) and D)
G) B) and E)

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The low-quality exchange dyad is marked by increased exchange of information, influence, latitude, support, and attention.

A) True
B) False

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Neutralizers reduce the importance of the leader while providing a direct benefit to employee performance.

A) True
B) False

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In the time-driven model of leadership, which style is reserved for circumstances in which employees have strong teamwork skills and are not likely to just commit to whatever decision the leader makes?


A) Consultative
B) Autocratic
C) Delegative
D) Facilitative
E) Negotiative

F) C) and E)
G) A) and B)

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According to the leader-member exchange theory, the two general types of leader-member dyads are:


A) role taking exchange and role selling exchange.
B) high-quality exchange and low-quality exchange.
C) intrinsic and extrinsic.
D) role making and role selling.
E) participating exchange and observing exchangE.Over time, the role taking and role making processes result in two general types of leader-member dyads.One type is the "high-quality exchange" dyad, marked by the frequent exchange of information, influence, latitude, support, and attention.The other type is the "low-quality exchange" dyad, marked by a more limited exchange of information, influence, latitude, support, and attention.

F) A) and B)
G) A) and C)

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Pauline, a department manager at Good Looking Clothes Inc., uses a style of decision-making that focuses on using the skills, experiences, and ideas of others.The final decision-making power is with Pauline.However, she does not make major decisions without getting inputs from those that will be affected.It can be said that she uses the _____ style of leader decision making.


A) autocratic
B) consultative
C) facilitative
D) participative
E) transactional

F) A) and D)
G) B) and D)

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In case of _____, the leader avoids getting involved when important issues arise and leader's power goes unutilized.


A) passive management-by-exception
B) transactional leadership
C) laissez-faire leadership
D) active management-by-exception
E) transformational leadership

F) A) and B)
G) A) and C)

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Scenario: Eva Mineral Water, Inc.Ron, Ben, Tom, and Harry are four individuals working at Eva Pure, a bottled water manufacturing company.They all started at different times at the company, bringing different levels of experience and abilities to their jobs.John is the factory manager supervising all the employees including these four.From a readiness point of view, it can be said that Ben is able but unwilling, Tom is both able and willing, Ron is neither able nor willing, and Harry is not able but highly willing to take on the responsibilities.John must respond differently to each of them to get them prepared and get the job done.Which of the following leadership behaviors should John adopt to deal with Tom's readiness?


A) Delegating
B) Telling
C) Selling
D) Participating
E) Negotiating

F) B) and E)
G) A) and B)

Correct Answer

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Percy has built her company by giving special attention to details.She is highly meticulous and demanding and often imposes her decisions on subordinates.Percy makes use of the _____ style of decision making.


A) autocratic
B) consultative
C) transformational
D) participative
E) delegative

F) C) and D)
G) B) and E)

Correct Answer

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Leaders do not make the ultimate decision with a consultative style of decision making.

A) True
B) False

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In the leader-member exchange theory, the low-quality exchange dyad forms the leader's:


A) outgroup.
B) internal attributes.
C) ingroup.
D) levels of mutual trust.
E) obligations.

F) A) and B)
G) A) and C)

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Scenario: Eva Mineral Water, Inc.Ron, Tom, Ben, and Harry are four individuals working at Eva Pure, a bottled water manufacturing company.They all started at different times at the company, bringing different levels of experience and abilities to their jobs.John is the factory manager supervising all the employees including these four.From a readiness point of view, it can be said that Ben is able but unwilling, Tom is both able and willing, Ron is neither able nor willing, and Harry is not able but highly willing to take on the responsibilities.John must respond differently to each of them to get them prepared and get the job done.Harry is at the _____ readiness level.


A) R1
B) R2
C) R3
D) R4
E) R5

F) A) and B)
G) A) and C)

Correct Answer

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Scenario: Polar Coat Manufacturing Nicole, Alexandria, Brittney, and Dolce are four managers at Polar Coat Manufacturing.Each in their department uses a different decision-making style and believes that their style is the best.Alexandria always presents the problem to her employees, gathers their opinions/suggestions and then makes the decision herself.Brittney gives her employees the responsibility for making the decision within a set of specified boundary conditions.Nicole makes the decision without asking her employees for their opinions/suggestions.Dolce presents the problem to her employees and seeks consensus with an emphasis that her opinion should only count as important as every other employee's in her department.Which of the following is the decision making style that Nicole is displaying?


A) Consultative
B) Autocratic
C) Delegative
D) Facilitative
E) Negotiative

F) A) and B)
G) B) and D)

Correct Answer

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