Question 1

Team processes are synonymous with "synergy."
Process gain, which is synonymous with "synergy," is most critical in situations in which the complexity of the work is high or when tasks require members to combine their knowledge, skills, and efforts to solve problems.

Accepted Answer

A) True 
 B)False

Question 2

Transition processes are relevant before the team actually begins to conduct the core aspects of its work; they have no role between periods of work activity.

Accepted Answer

A) True 
 B)False

Question 3

_____ involves a face-to-face meeting of team members in which each offers as many ideas as possible about some focal problem or issue.

Accepted Answer

A)  Social loafing
B)  Groupthink
C)  Brainstorming
D)  Scout activity
E)  Boundary spanningF) A) and B)
G) D) and E) C

Question 4

Leaders do a better job considering recommendations and making final decisions when they do it together with the team members.

Accepted Answer

A) True 
 B)False

Question 5

Teamwork activities that focus on preparation for future work refer to:

Accepted Answer

A)  groupthink.
B)  decision informity.
C)  transactive memory.
D)  action processes.
E)  transition processes.F) All of the above
G) C) and D)

Question 6

_____ activities refer to communications that are intended to protect the team, persuade others to support the team, or obtain important resources for the team.

Accepted Answer

A)  Systems monitoring
B)  Task coordinator
C)  Ambassador
D)  Scout
E)  GroupthinkF) B) and D)
G) B) and E)

Question 7

In a network structure, where more communication flows through fewer members, the degree of centralization is higher.

Accepted Answer

A) True 
 B)False

Question 8

Monitoring progress toward goals is a type of:

Accepted Answer

A)  transition process.
B)  brainstorming process.
C)  transactive memory process.
D)  action process.
E)  interpersonal process.F) A) and B)
G) A) and E)

Question 9

______ involve systematic discussions and reviews of performance episodes.

Accepted Answer

A)  After-action reviews
B)  Post-hoc reviews
C)  Feedback interviews
D)  Nominal group reviews
E)  Hindsight reviewsF) D) and E)
G) A) and B)

Question 10

Team states refer to the effectiveness of teams and the degree to which teams are capable of remaining together as ongoing entities.

Accepted Answer

A) True 
 B)False

Question 11

Potency has a strong positive impact on team performance.

Accepted Answer

A) True 
 B)False  True

Question 12

_____ involve communications that are intended to coordinate task-related issues with people or groups in other functional areas.

Accepted Answer

A)  Groupthink activities
B)  Scout activities
C)  Social loafing activities
D)  Ambassador activities
E)  Task coordinator activitiesF) A) and B)
G) B) and D)

Question 13

The standard pre-deployment practice of the team represents which aspect of cross-training?

Accepted Answer

A)  Positional rotation
B)  Positional modeling
C)  Action learning
D)  Personal clarification
E)  Collaborative problem solvingF) A) and B)
G) A) and C)

Question 14

Richard's team has been assigned the task of organizing an exhibition for companies selling home appliances.Richard ensured that each member of the team had an opportunity to observe other members perform their roles.This type of cross-training is termed as:

Accepted Answer

A)  personal clarification.
B)  conflict resolution.
C)  action learning.
D)  positional modeling.
E)  positional rotation.F) B) and C)
G) A) and B)

Question 15

What are team states? Identify and briefly describe the various team states discussed in the text.

Accepted Answer

Team states refer to specific types of f...

Question 16

When teams engage in _____, their activities are focused on generating novel and useful ideas and solutions.

Accepted Answer

A)  decision making
B)  creative behavior
C)  boundary spanning
D)  interpersonal process
E)  groupthinkF) B) and E)
G) A) and B)

Question 17

What synchronizes team members' activities in a way that makes them mesh effectively and seamlessly?

Accepted Answer

A)  Goal specification
B)  Systems monitoring
C)  Coordination
D)  Helping behavior
E)  Strategy formulationF) C) and D)
G) A) and C)

Question 18

Cohesiveness tends to promote higher levels of team performance.

Accepted Answer

A) True 
 B)False

Question 19

Action processes become important before the team actually begins to conduct the core aspects of its work.

Accepted Answer

A) True 
 B)False

Question 20

The idea behind _____ is that team members can develop shared mental models of what is involved in each of the roles in the team and how the roles fit together to form a system.

Accepted Answer

A)  systems monitoring
B)  goal setting and performance management
C)  cross-training
D)  boundary spanning
E)  task coordinationF) B) and C)
G) C) and D) C

Exam 12: Teams: Processes and Communication

Team processes are synonymous with "synergy." Process gain, which is synonymous with "synergy," is most critical in situations in which the complexity of the work is high or when tasks require members to combine their knowledge, skills, and efforts to solve problems.

Correct AnswerverifiedShow Answer

Transition processes are relevant before the team actually begins to conduct the core aspects of its work; they have no role between periods of work activity.

Correct AnswerverifiedShow Answer

_____ involves a face-to-face meeting of team members in which each offers as many ideas as possible about some focal problem or issue.

Correct AnswerverifiedC

Leaders do a better job considering recommendations and making final decisions when they do it together with the team members.

Correct AnswerverifiedShow Answer

Teamwork activities that focus on preparation for future work refer to:

Correct AnswerverifiedShow Answer

_____ activities refer to communications that are intended to protect the team, persuade others to support the team, or obtain important resources for the team.

Correct AnswerverifiedShow Answer

In a network structure, where more communication flows through fewer members, the degree of centralization is higher.

Correct AnswerverifiedShow Answer

Monitoring progress toward goals is a type of:

Correct AnswerverifiedShow Answer

______ involve systematic discussions and reviews of performance episodes.

Correct AnswerverifiedShow Answer

Team states refer to the effectiveness of teams and the degree to which teams are capable of remaining together as ongoing entities.

Correct AnswerverifiedShow Answer

Potency has a strong positive impact on team performance.

Correct AnswerverifiedTrue

_____ involve communications that are intended to coordinate task-related issues with people or groups in other functional areas.

Correct AnswerverifiedShow Answer

The standard pre-deployment practice of the team represents which aspect of cross-training?

Correct AnswerverifiedShow Answer

Richard's team has been assigned the task of organizing an exhibition for companies selling home appliances.Richard ensured that each member of the team had an opportunity to observe other members perform their roles.This type of cross-training is termed as:

Correct AnswerverifiedShow Answer

What are team states? Identify and briefly describe the various team states discussed in the text.

Correct AnswerverifiedTeam states refer to specific types of f...View AnswerShow Answer

When teams engage in _____, their activities are focused on generating novel and useful ideas and solutions.

Correct AnswerverifiedShow Answer

What synchronizes team members' activities in a way that makes them mesh effectively and seamlessly?

Correct AnswerverifiedShow Answer

Cohesiveness tends to promote higher levels of team performance.

Correct AnswerverifiedShow Answer

Action processes become important before the team actually begins to conduct the core aspects of its work.

Correct AnswerverifiedShow Answer

The idea behind _____ is that team members can develop shared mental models of what is involved in each of the roles in the team and how the roles fit together to form a system.

Correct AnswerverifiedC

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Team states refer to specific types of f...
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