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Carol, a fresher out of college, has got her first job at Leo Motors.Many of her friends would now be her colleagues and competitors.Carol is concerned about the various issues she could face at work.Illustrate and briefly explain the factors that influence trust levels.

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Trust is rooted in different kinds of fa...

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Describe interpersonal justice and its significance.Explain the two rules that foster interpersonal justice.

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Interpersonal justice reflects the perce...

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_____ is defined as the sustained display of hostile verbal and nonverbal behaviors, excluding physical contact.


A) Trust propensity
B) Bias suppression
C) Justification
D) Whistle-blowing
E) Abusive supervision

F) A) and D)
G) A) and B)

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When trust is rooted in a rational assessment of the authority's trustworthiness, it is called:


A) disposition-based trust.
B) affect-based trust.
C) cognition-based trust.
D) power-based trust.
E) feeling-based trust.

F) All of the above
G) A) and D)

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Discuss how relationships based on the economic and social exchange play an important role in the employee-authority relationships.

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The employee-authority relationships in ...

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An individual could argue that stealing food is defensible and ethical to save your child from starvation.This rationale is based on which of the following principles?


A) The ethics of rights
B) The ethics of duties
C) Egoism
D) Utilitarianism
E) Virtue ethics

F) A) and D)
G) A) and B)

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Informational justice reflects the perceived fairness of decision-making outcomes.

A) True
B) False

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_____ is third step in the four-component model of ethical decision making which reflects an authority's degree of commitment to the moral course of action.


A) Moral attentiveness
B) Moral awareness
C) Moral intensity
D) Moral judgment
E) Moral intent

F) B) and C)
G) B) and E)

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Danny has just started a new job. His coworkers tell him that their manager is is very unselfish and always keeps her promises. In addition, she is the leading expert in the company on product development. As a result of this information, Danny is likely to develop cognition-based trust in his manager.

A) True
B) False

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Which of the following is a feature of social exchange relationships between organizations and employees?


A) Narrow definition of work demands
B) Explicit repayment schedule
C) Advance knowledge of occupational obligations
D) Impersonal and contractual
E) Mutual investment

F) All of the above
G) C) and E)

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Ability is defined as the belief that the authority wants to do good for the trustor, apart from any selfish or profit-centered motives.

A) True
B) False

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The first step in the four-component model of ethical decision making is _____.


A) moral intent
B) moral judgment
C) ethical behavior
D) moral awareness
E) moral identity

F) C) and E)
G) B) and D)

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In the case of _____ trust, we rationally evaluate the strengths and weaknesses of an authority along the dimensions of ability, integrity, and benevolence.


A) cognition-based
B) mentor-based
C) affect-based
D) emotion-based
E) disposition-based

F) D) and E)
G) C) and D)

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When trust is cognition-based, it means that trust depends on feelings toward the authority that go beyond any rational assessment.

A) True
B) False

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The _____ rule reflects whether authorities refrain from making improper or offensive remarks.


A) propriety
B) justification
C) truthfulness
D) accuracy
E) voice

F) None of the above
G) B) and D)

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The managers at Pulse, an HR firm, have noticed that the employees are not team players; they are focused on achieving individual goals and the management seeks to change this attitude of its employees.The company wants to create a reward system in which all group members would receive exactly the same grade regardless of their individual productivity levels to promote their ability to work effectively in groups.Which of the following allocation norms would you recommend for this purpose?


A) Standard norm
B) Consensus norm
C) Equity norm
D) Equality norm
E) Propensity norm

F) B) and C)
G) None of the above

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_____ reflects the degree to which the behaviors of an authority are in accordance with generally accepted moral norms.


A) Ethics
B) Justice
C) Competence
D) Trust
E) Morality

F) B) and D)
G) B) and C)

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_____ is defined as the dimension of justice that reflects the perceived fairness of decision-making outcomes.


A) Procedural justice
B) Interpersonal justice
C) Informational justice
D) Distributive justice
E) Restorative justice

F) A) and C)
G) A) and B)

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Informational justice is fostered when authorities adhere to the rules of:


A) voice and accuracy.
B) justification and truthfulness.
C) equity and equality.
D) consistency and accuracy.
E) respect and propriety.

F) B) and C)
G) A) and E)

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The _____ rule requires that the decision-making procedures and outcomes that the authorities explain to employees are honest and candid.


A) propriety
B) respect
C) consistency
D) equity
E) truthfulness

F) A) and D)
G) A) and C)

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