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Exam 3: Organizational Commitment

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Question 31

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"Lone wolves" is one of the four types of employees based on the degree of organizational commitment and task performance."Lone wolves" are likely to respond to negative events with _____.

A) loyalty
B) exit
C) neglect
D) voice
E) ignorance

F) A) and D)
G) None of the above

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Question 32

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The independent forms model of withdrawal argues that the various withdrawal behaviors are uncorrelated with one another, occur for different reasons, and fulfill different needs on the part of employees.

A) True
B) False

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Question 33

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The three types of organizational commitment are continuance, normative, and affective.

A desire to remain a member of an organization due to a feeling of obligation is called _____ commitment.

Which model of withdrawal argues that the various withdrawal behaviors are positively correlated.For example, the tendency to daydream or socialize leads to the tendency to come in late or take long breaks, which leads to the tendency to be absent or quit.

Define embeddedness.Which type of commitment does it strengthen?

Frank, Jess, and Ted are coworkers at Crossroad Inc.Having worked at CI for five years now, the three are discussing their career one day during lunch break when they heard Mary just quit and decided to work for a competitor.Frank remarks that it is not worthwhile for him to leave like Mary because he is so close to getting his big promotion.He has put in the time and hard work for this promotion.If he left for another company, he will not likely get this opportunity again.Ted replies to Frank that for him, it's the CI's relaxed atmosphere and his best friends at CI that keeps him working there.When they asked Jess about how he felt, Jess indicates that Mary had no bonds to CI.She was relatively new and had not invested any time at CI."For me," Jess says, "CI gave me an opportunity and invested so much in mentoring me, preparing me for the position, and showing me the ropes to success.There is no way that I can desert them by leaving for another company." Frank is exhibiting:

Affective commitment exists when there is a sense that staying is the "right" or "moral" thing to do.

Which of the following is one of the three types of organizational commitment that focuses on personal and family issues more than the other two commitment types?

Vista Motors has issued a notice that it will not be giving bonuses and salary hikes to employees within the next quarter due to recession.How do you think employees will react to this sudden change of events? Support your answer with the exit-voice-loyalty-neglect framework and the four employee types of stars, citizens, lone wolves, and apathetics.

Define organizational commitment.Briefly describe the three types of organizational commitment.

Employees in the category of apathetics are demonstrate passive, destructive behavior. They exert the minimum level of effort required to keep their jobs.

At Zion Creations, the percentage of minorities in the workforce is expected to rise to the following levels: African Americans (12 percent), Hispanics (15 percent), Asians (6 percent) and individuals above the age of 60 (9 percent).How would this affect employees' commitment toward Zion Creations? What steps should be taken by Zion Creations to increase employees' commitment toward the organization?

A passive, constructive response to negative events that maintains public support for the situation while the individual privately hopes for improvement is referred to as _____.

Employees falling under the category of "lone wolves" tend to respond to negative events with voice because they have the desire to improve the status quo and the credibility needed to inspire change.

Jonas continually breaks off from his assigned tasks to check the football scores or check his friends' Facebook updates.He is engaging in ______, which is a type of ______.

A lack of employment alternatives is one of the factors that increase continuance commitment.

Which of the following is a form of physical withdrawal?

"_____ contracts" are based on a broader set of open-ended and subjective obligations.

The factors that increase normative commitment include: