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The social influence model of withdrawal behavior suggests that employees with fewer bonds will be most likely to quit the organization.

A) True
B) False

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Describe the four types of employees using the combination of two variables: organizational commitment and task performance.

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The four types of employees using the co...

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Continuance commitment exists when there's a profit associated with staying and a cost associated with leaving.

A) True
B) False

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Employees who feel a sense of _____ commitment tend to engage in more interpersonal and organizational citizenship behaviors, such as helping, sportsmanship, and boosterism.


A) normative
B) evaluative
C) affective
D) proactive
E) continuance

F) D) and E)
G) A) and D)

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Which of the following terms refers to the desire on the part of an employee to remain a member of the organization?


A) Organizational efficacy
B) Organizational control
C) Organizational efficiency
D) Organizational commitment
E) Organizational effectiveness

F) D) and E)
G) A) and B)

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Which of the following is a psychological withdrawal behavior?


A) Tardiness
B) Missing meetings
C) Long breaks
D) Moonlighting
E) Absenteeism

F) A) and C)
G) A) and E)

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"_____" is a form of withdrawal in which employees appear to be working but are actually distracted by random thoughts or concerns.


A) Moonlighting
B) Cyberloafing
C) Socializing
D) Satisficing
E) Daydreaming

F) A) and D)
G) A) and E)

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According to the _____ model of withdrawal, various withdrawal behaviors are uncorrelated with one another, occur for different reasons, and fulfill different needs on the part of employees.


A) independent forms
B) compensatory forms
C) progression
D) normative
E) nominal

F) None of the above
G) A) and E)

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Nelson Roe works as an assistant coach for the Washington Wizards in the NBA.Recently he was offered the Head-coaching duties at the Portland Blazers.Though their terms and remuneration were very attractive and it would be a huge career move for Nelson, he declined the offer.He felt it was with Washington Wizards that he learned and developed as a coach, and that staying back at Washington Wizards is the right thing to do and is his obligation.This is an example of _____ commitment.


A) continuance
B) intuitive
C) evaluative
D) normative
E) affective

F) C) and D)
G) All of the above

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Employees categorized as citizens demonstrate the highest levels of organizational commitment and behave in an active, constructive manner.

A) True
B) False

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The most serious form of physical withdrawal is _____.


A) absenteeism
B) tardiness
C) long breaks
D) quitting
E) missing meetings

F) All of the above
G) None of the above

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The retirement of the Baby Boomers will have no effect on the country's economic output.

A) True
B) False

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The progression model of withdrawal argues that the various withdrawal behaviors negatively correlate with one another-that doing one means you're less likely to do another. The idea is that any form of withdrawal can compensate for, or neutralize, a sense of dissatisfaction, which makes the other forms unnecessary.

A) True
B) False

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The most serious form of physical withdrawal is absenteeism.

A) True
B) False

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An active, destructive response by which an individual either ends or restricts organizational membership is referred to as _____.


A) voice
B) exit
C) loyalty
D) neglect
E) ignorance

F) A) and D)
G) A) and B)

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The _____ model suggests that employees who have direct linkages with "leavers" will themselves become more likely to leave.


A) social influence
B) affective
C) continuance
D) decay
E) social identity

F) A) and B)
G) A) and C)

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When employees engage in _____, they use work time and resources to complete something other than their job duties, such as assignments for another job.


A) daydreaming
B) moonlighting
C) social loafing
D) satisficing
E) cyberloafing

F) C) and D)
G) A) and B)

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_____ possess low levels of organizational commitment but high levels of task performance and are motivated to achieve work goals for themselves, not necessarily for their company.


A) Stars
B) Citizens
C) Dogs
D) Apathetics
E) Lone wolves

F) B) and D)
G) C) and D)

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Organizational commitment should decrease the likelihood that an individual will respond to a negative work event with _____ or _____.


A) exit; neglect
B) loyalty; neglect
C) neglect; voice
D) exit; voice
E) exit; loyalty

F) A) and B)
G) B) and D)

Correct Answer

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Organizational commitment should increase the likelihood that an individual will respond to a negative work with _____ or _____.


A) loyalty; neglect
B) exit; loyalty
C) voice; exit
D) loyalty; voice
E) neglect; exit

F) B) and E)
G) C) and D)

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