A) no frills; narrow
B) complex; narrow
C) no frills; broad
D) complex; diverse
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verified
Essay
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verified
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True/False
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verified
Multiple Choice
A) asset and cost surgery
B) selective product and market pruning
C) piecemeal productivity improvements
D) global expansion
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verified
Multiple Choice
A) Firms will enjoy high customer loyalty.
B) By increasing firm margins, it avoids the need for a low-cost position.
C) It reduces buyer power because buyers lack comparable alternatives.
D) Supplier power is increased, because suppliers will be able to charge higher prices for their inputs.
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verified
Multiple Choice
A) high growth.
B) strong competitive advantage.
C) mergers and acquisitions.
D) decline.
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verified
True/False
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verified
Multiple Choice
A) in-kind competition (from the same type of product) .
B) premium pricing.
C) a growing trend to compete on the basis of price.
D) retaliation by competitors whose customers are stolen.
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verified
Multiple Choice
A) maintains parity with competitors on low cost.
B) cannot maintain parity on differentiation dimensions requested by customers.
C) exceeds customer expectations.
D) increases its sales prices while maintaining competitor parity.
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verified
Multiple Choice
A) entry; substitute
B) exit; primary
C) product; substitute
D) entry; primary
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verified
Multiple Choice
A) higher market share.
B) higher profit margins and lower costs.
C) significant economies of scale.
D) decreased emphasis on competition based on price.
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verified
Multiple Choice
A) rapid change in technology
B) globalization
C) actions by rivals from within and outside of the industry
D) company commitment to innovation
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verified
Multiple Choice
A) Achieving parity on costs for specialty retailers is difficult.
B) They have too broad a product line.
C) They have equivalent purchasing power as the national chains.
D) Their costs are the same as those of the national chains.
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verified
Multiple Choice
A) differentiation
B) overall cost leadership
C) focus
D) broad differentiation
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verified
Multiple Choice
A) improving brand image.
B) offering lower prices to frequent customers.
C) better customer service.
D) adding additional product features.
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verified
Multiple Choice
A) customization
B) information technology
C) human resources
D) competitive advantage
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verified
Essay
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verified
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Multiple Choice
A) It helps to reduce the threat of new entrants.
B) It created low entry barriers for new entrants.
C) It created a high threat of substitution.
D) It gave more power to buyers.
Correct Answer
verified
Multiple Choice
A) Its technologies are non-proprietary.
B) A rival easily could hire away its talented employees.
C) A new rival with a strong resource base could undercut its prices.
D) It has strong power over its distributors.
Correct Answer
verified
Essay
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verified
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