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A firm typically achieves an absolute cost advantage by offering a ________ product or service to a ________ target market using standardization to derive the greatest benefits from economies of scale and experience.


A) no frills; narrow
B) complex; narrow
C) no frills; broad
D) complex; diverse

E) A) and D)
F) A) and C)

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What are the pitfalls of the overall cost leadership strategy? Provide an example for each pitfall and explain why it is a pitfall.

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Potential pitfalls of overall cost leade...

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An important advantage of first movers in a market is that they may establish brand recognition that may later serve as an important switching cost.

A) True
B) False

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Improving business processes by reengineering them,benchmarking specific activities against industry leaders,encouraging employee input to identify excess costs,increasing capacity utilization,and improving employee productivity lead to a significant overall gain.These are examples of which turnaround strategy used by successful companies?


A) asset and cost surgery
B) selective product and market pruning
C) piecemeal productivity improvements
D) global expansion

E) C) and D)
F) A) and C)

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Which of the following is false regarding how a differentiation strategy can help a firm to improve its competitive position relative to the Porter five-forces model?


A) Firms will enjoy high customer loyalty.
B) By increasing firm margins, it avoids the need for a low-cost position.
C) It reduces buyer power because buyers lack comparable alternatives.
D) Supplier power is increased, because suppliers will be able to charge higher prices for their inputs.

E) C) and D)
F) A) and C)

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The most likely time to pursue a harvest strategy is in a situation of


A) high growth.
B) strong competitive advantage.
C) mergers and acquisitions.
D) decline.

E) All of the above
F) A) and B)

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An example of a firm applying the overall cost leadership generic strategy in a value-chain activity would be to automate the production assembly line to reduce scrappage from quality errors.

A) True
B) False

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The growth stage of the industry life cycle is characterized by


A) in-kind competition (from the same type of product) .
B) premium pricing.
C) a growing trend to compete on the basis of price.
D) retaliation by competitors whose customers are stolen.

E) B) and C)
F) A) and D)

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Primark,an Irish clothing retailer,uses an overall cost leadership strategy.This could fail if it


A) maintains parity with competitors on low cost.
B) cannot maintain parity on differentiation dimensions requested by customers.
C) exceeds customer expectations.
D) increases its sales prices while maintaining competitor parity.

E) All of the above
F) C) and D)

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The factors that lead to a low-cost position also provide a substantial ________ barriers position with respect to ________ products introduced by new and existing competitors.


A) entry; substitute
B) exit; primary
C) product; substitute
D) entry; primary

E) B) and C)
F) None of the above

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High product differentiation is generally accompanied by


A) higher market share.
B) higher profit margins and lower costs.
C) significant economies of scale.
D) decreased emphasis on competition based on price.

E) B) and D)
F) A) and B)

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Which of the following is not a reason for the possible erosion of company competitive advantage?


A) rapid change in technology
B) globalization
C) actions by rivals from within and outside of the industry
D) company commitment to innovation

E) None of the above
F) A) and B)

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Hardware chains such as Ace and True Value are losing market share to rivals such as Lowe's and Home Depot in spite of them using a focus strategy.Why?


A) Achieving parity on costs for specialty retailers is difficult.
B) They have too broad a product line.
C) They have equivalent purchasing power as the national chains.
D) Their costs are the same as those of the national chains.

E) A) and C)
F) B) and C)

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Primark,a fashion retailer,has found a way to keep its cost structure lower than its rivals by leveraging streamlined logistics,a low marketing budget,and negotiating bargain prices from its suppliers.They are using a(n) ________ strategy.


A) differentiation
B) overall cost leadership
C) focus
D) broad differentiation

E) A) and B)
F) A) and C)

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A firm can achieve differentiation through all the following means except


A) improving brand image.
B) offering lower prices to frequent customers.
C) better customer service.
D) adding additional product features.

E) B) and C)
F) A) and D)

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Many firms have achieved success by integrating activities throughout the extended value chain by using ________ to link their own value chain with the value chains of their customers and suppliers.


A) customization
B) information technology
C) human resources
D) competitive advantage

E) B) and C)
F) A) and C)

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Two-sided or platform markets are an emerging trend according to the textbook authors.Choose an example of an existing platform market and explain how this firm positions itself to become the dominant player linking suppliers and customers.

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Successful platform firms create a busin...

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Atlas Door tightly controlled logistics so that it always shipped only fully complete orders to construction sites.In regard to the five forces model,which of the following is a reason this might give them competitive advantage?


A) It helps to reduce the threat of new entrants.
B) It created low entry barriers for new entrants.
C) It created a high threat of substitution.
D) It gave more power to buyers.

E) A) and B)
F) A) and C)

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Which of the following reasons is not a reason that Atlas Door could lose competitive advantage?


A) Its technologies are non-proprietary.
B) A rival easily could hire away its talented employees.
C) A new rival with a strong resource base could undercut its prices.
D) It has strong power over its distributors.

E) C) and D)
F) A) and D)

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What is a focus strategy? Provide an example where this has been implemented successfully.

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A focus strategy is based on the choice ...

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